# Establishment of complaint reporting of alleged violations and service requests regarding operation or parking of bicycles, electric mobility devices, and motor scooters through city's 311 system

[Legislation tracker](https://www.chicagopolitics.org/tracker) › [Public Safety](https://www.chicagopolitics.org/committee/public-safety) › [2nd Ward: Brian Hopkins](https://www.chicagopolitics.org/ward/2)

- Record number: **O2026-0029042**
- Type: Ordinance; category: City Departments/Agencies
- Status: In Committee (Referred)
- Sponsor: [Brian Hopkins](https://www.chicagopolitics.org/ward/2) (2nd Ward)
- Committee: [Committee on Public Safety](https://www.chicagopolitics.org/committee/public-safety)
- Submitted Date: Sep 25, 2026
- Introduction Date: Sep 29, 2026
- Official record: [Office of the City Clerk](https://chicityclerkelms.chicago.gov/Matter/?matterId=79EE71B8-26B9-F111-AAAC-001DD80FDAD3)

## Impact report

> Written by AI from [the official document](https://www.chicagopolitics.org/files/clerk/matterattachmentspublic/a5456bba-7a88-4e25-8716-2186eda17c66.pdf). AI can make mistakes; the official document always wins.

This ordinance would let people use Chicago's 311 system, including the online portal and CHI311 app, to report problems with how bicycles, e-bikes, e-scooters, and motor scooters are ridden or parked.

**Who it affects**

- **Residents and pedestrians**: They could report non-emergency collisions, reckless riding, bad parking, and blocked bike lanes through 311.
- **Riders of bicycles, e-bikes, scooters, and motor scooters**: They could be the subject of 311 complaints, which would be sent to police or city departments for enforcement.
- **Shared bike and scooter rental companies**: Parking complaints about their devices would be sent to them to fix, and people could name the company in their complaint.
- **Delivery workers using low-speed electric delivery bicycles**: Complaints about how their delivery bikes are ridden or parked could be filed through 311.
- **Cyclists using bike lanes**: They could report things blocking or standing in bike lanes, and those reports would go to the Department of Transportation.

**What changes**

- People could file complaints about bikes, e-bikes, and scooters on the 311 website or CHI311 app.
- Reports of crashes and reckless riding would go to the Chicago Police Department.
- Parking complaints would go to Business Affairs and Consumer Protection or Transportation, and to the rental company.
- Reports of blocked bike lanes would go to the Department of Transportation.
- The city would publish yearly data on these complaints and response times on the Chicago Data Portal or another public city website.

**When**: Upon passage and approval

## Timeline

- Sep 29, 2026: Referred, City Council. The matter was Referred to Committee.

## Documents

- [W2- Ebike 311.pdf](https://www.chicagopolitics.org/files/clerk/matterattachmentspublic/a5456bba-7a88-4e25-8716-2186eda17c66.pdf) (Legislation)

## Related legislation

**More from Brian Hopkins**

- [Amendment of Municipal Code Section 4-8-037 prohibiting operation of mobile food vendors on portions of N Wells St, E Huron St, N Lake…](https://www.chicagopolitics.org/matter/O2026-0029055-prohibiting-operation-mobile-food-vendors-portions) (O2026-0029055, introduced Sep 29, 2026, Passed)
- [Amendment of Municipal Code Section 4-244-140 to prohibit peddling in 2nd Ward](https://www.chicagopolitics.org/matter/O2026-0027679-prohibit-peddling-2nd-ward) (O2026-0027679, introduced Sep 23, 2026, Passed)
- [Exemption from physical barrier requirement for commercial driveway alley access for Wells Automotive Service](https://www.chicagopolitics.org/matter/O2026-0027563-exemption-physical-barrier-requirement-commercial-driveway) (O2026-0027563, introduced Sep 23, 2026, Passed)

**More on City Departments/Agencies**

- [Amendment of ordinance (O2025-0017849/App. No. 22773T1) to correct zoning boundary lines and map number](https://www.chicagopolitics.org/matter/O2025-0019918-ordinance-o2025-0017849-app-no-22773t1) (O2025-0019918, introduced Sep 25, 2025, Passed)
- [Chicago Police Department, Office of Emergency Management and Communications, and Mayor's Office Order required to provide City Council…](https://www.chicagopolitics.org/matter/SOr2025-0017810-chicago-police-department-office-emergency-management) (SOr2025-0017810, introduced Jun 18, 2025, Deferred and Published)
- [Commissioner of Department of Planning and Development ordered to immediately release all $23.7 Million promised Tax Increment Financing…](https://www.chicagopolitics.org/matter/Or2025-0018196-commissioner-department-planning-development-ordered) (Or2025-0018196, introduced Jun 18, 2025, Referred)

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Source: https://www.chicagopolitics.org/matter/O2026-0029042-establishment-complaint-reporting-alleged-violations-service · Chicago Politics, an independent tracker of the Chicago City Council. Guide for agents: https://www.chicagopolitics.org/llms.txt