This is almond Irving. Can you make me a panel displays? Hi Alderman. Sorry I'm working on it. so many times before chase our dreams that give us to hold forget what you've seen and what you've been told. live your life in the rest will long for Everybody. All right the committee on transportation and public way is now called to order. We will now have a roll call to establish a quorum with the ottoman. Please make sure the microphones are unmuted. Please note that your yes or present response will be deemed to be a yes vote when this Quorum roll call is used as reference vote for later items. Thank you. Sharon Mitchell present vice vice chair Andre Vasquez Alderman William Conway ottoman Jason Irving ottoman Jessica Fuentes Are jutes. honorable, Michelle Harris Armand Brian Hopkins ottoman David Moore Alderman Ronnie Mosley ottoman Samantha Nugent Arin Michael Rodriguez ottoman Scott Rogers back and ottoman Desmond, yansi there are 7 members present. We have a quorum. Ottoman Irving ottoman Gutierrez ottoman Moore ottoman Mosley and ottoman Rodriguez has requested remote participation under rule 59 of the Rules of Order and procedure for the city council. Can I get a motion from chairman Harris to allow remote participation for the above mentioned alderman? Chairman Harris so moves on the motion all in favor. Say I I those opposed no. In the opinion of the chair the eyes have it. Now at this time, we will begin the public comment period out of the respect for everybody's time public comment will be limited to 30 minutes and each speaker is limited chairman Mitchell. chairman Mitchell Yes, um Alderman Dowell requested a role 59, although I'm not a member of the committee. I just wanted to be acknowledged that I am on. remotely Thank you. Jamie hear me you will be noted. Um, I think as a matter of procedure I still need to um, I don't okay. Thank you. All right. Um again, each public comment will be limited 30 minutes. However, um, because again, I know how important this hearing is to people that came I will allow the additional 5 or so. uh requests for public comment to go ahead and um and and and speak so with that said The first person for public comment is Cyrus. Dalat dalat Shawnee Shashi. I'm apologize sir. Could you please pronounce your name? Oh good. I've been doing that my whole life don't let Shahi. I gotta be the first 1 here. grew up listening to you rap uh How you doing? Uh, I just wanted to take time off work to come and tell my elected officials. face to face that uh to encourage them really to prioritize public transit. I know I'm born and raised in High Park. I've been riding the CTA my whole life. I've also been fortunate enough to travel internationally in Europe and also Iran where I've seen and ridden public transportation. that Is frequent safe clean that everybody uses I know it's uh, if you build it they will come situation but and I I I do wish that you know, I know it's expensive to travel internationally. I wish that more Chicagoans could see cities where everybody rides public transportation and how better it makes the city. I know we have other priorities and I just I I wanted to say that I don't think it really Would take away from other things like Mental Health. and schools to Put people in place. that care about public transportation and come up with ideas to get people to ride it in our city. Thank you. Next public speaker. Is Corey Lockett. followed by Rye Good morning. Um, I'm here today to represent the go green on racing campaign. Um There's a train station on 63rd and racing that was closed down in 1994, and it was closed to be renovated, but somehow it never opened back up. Uh as a kid growing up at 6027 South Elizabeth. I use that train frequently to go to and from Englewood High School. Um when that train was cut off it put made the route different and that route is different to date. We have many business owners, uh stakeholders corridors. I mean business owner stakeholders and just residents, especially the youth now needing that train station to be able to like effectively move. So if you think about understanding how important it is, a lot of you guys may have came here on the train today you may have came from the north side stops Linkin Park or whichever the case is and those imagine those stations being closed. So when you talk about Public Safety you want to make sure that our residents have the opportunity to be able to number 1 Travel frequently and safely, but then also be able to utilize those stops closest to their homes when that stopped was closed. Imagine having to get off the train either at hosted or Ashlyn to walk to race seen through all of the adversity that's going on. So understand. How important we are working to make sure that our community is safe. Englewood is not just a community a neighborhood that was you know downplayed by the city, but it's a actual community in the city of Chicago that deserves the same respect the same support the same monetary value that any other neighborhood here in Chicago has so we're here to Hope and and and request that you maintain that commitment to open that station back up. So our residents could be able to move. uh accordingly safely and to be able to have just a better opportunity to utilize this station as it is closer. We built some amazing things. We have the go green on racing the freshmart which is right there at the at the stop of being able to utilize that station will have residents to take that 1 Stop whether it's hosted or whatever it is, but get it get off and get fresh groceries. Uh, not only that but just all of the things that we're working on in Englewood in that quarter to make sure that our community gets the same the same support that the city of Chicago does so we just encourage you to continue moving forward. It's been a long time, but it's it's time to open that station back up because our community our residents and our specialy our youth needed because imagine walking through Dangerous Grounds to get to where you have to go to but there's a stop that's closed that you could just jump on to get wherever you need to get to in the city. So that's why I'm here to put emphasis on opening up the 63rd and racing uh train stops so we can get back to Thank you, Mr. Locke. Rami nashashibi followed by um Karsten loan Peace and blessings. Everybody said good morning. My name is Rami the founding executive director of the inner city Muslim Action Network. Um, I'm just going to hear and quadruple down on everything. My brother Corey just dropped here. Let me start by saying when my grandfather a Palestinian refugee came to the south side of Chicago in 1950 fleeing the horrific genocide of displacement of 1948. He came to Inglewood and he brought his first home on 9 on 65th in Loomis at that time. My grandfather would describe the south side of Chicago and particularly in Englewood as and 63rd Street as feeling like you were in the middle of Manhattan sociologists will confirm that Inglewood and 63rd Street was perhaps outside the central business district of any place in the country 1 of the most thriving communities in the country and that 63rd Street was a major thoroughfare and now you fast forward over that many years later and here we are with 1 of the greatest life expectancy. See gaps in the country 32 years between streeterville and Inglewood and that is not in spite of the extraordinary work and organizing that is going on among Englewood residents Englewood families Englewood organizations. And those who love and are invested in ingwood including our older woman who I know is watching right now Stephanie Coleman who's completely aligned with all of this work. I'm here to say we need to hear and see action. We don't need to hear any more platitudes about this issue, uh, President Carter wrote a powerful, uh editorial in 2022 about reopening up this station. The station was supposed to be opened up in 1994. It is a absolute travesty and Injustice that we have sat and led it completely, uh, uh rot and become an abandoned station when we have now already have it listed as 1 of the Urgent projects that the future of Transportation caucus in DC under the Secretary of Transportation has listed 3 years ago as 3 projects that they wanted to see Move forward we had 2 million dollars that were afforded to the uh CTA to make it a feasibility study and yet it's been absolute crickets in the last few years. We have not heard anything. So I'm here to say that the all the organizations team-working would rage EG would Iman, uh Englewood branded and a number of many other organizations in and around Inglewood and the community residents are here to demand a fierce urgency of now. We want to hear at every 1 of your meetings you talk about the racing station the Mayor himself committed to opening this up while he was running and it is about time. This is not just about ridership. This is about reparative social justice, and we need to begin to see and hear action plan that is taking the million dollars that we fought for alongside making this a ballot initiative few years ago. We're over 94% of the residents of the 16th ward voted unanimously to demand that this is opened up immediately. I'm here to completely Echo their voices and ask that we move with that Fierce urgency of now. Thank you. Thank you. Uh Carson loan followed by Zachary Jackson. Good morning. I am Carson Lohan second ward resident. I'm here today to talk about buses in the city of Chicago and how we can all work together to better our bus service in febuary. I spoke before the RTA board asking for increased bus lane mileage in our city and to connect the existing bus lanes along Chicago Avenue East of the river and those west of the Metro tracks in the 27th Ward. Ugh. I was pleased to see the announcement from the CTA earlier this week that c dot will begin installing Red Bus only Lanes on Chicago Avenue between Sangamon Street and Larrabee Street kind of near the new casino creating a nearly continuous 3.9 Mile bus lane from Grand to Ashland and from Milwaukee to Michigan Avenue. This new bus lane would mean that nearly 40% of the Chicago Avenue bus route would have a bus lane intersecting with 3 l stops. I'll remind everyone in the room that the 66 bus is 1 of the top 3 most ridden routes in the city with our ridership surpassing several of our lines credit should be given where credit is due and I thank the CTA President Carter and the staff for working with C dot to get these bus lanes in the 27th Ward ugh at the intersection of Chicago and Halsted. However, as a frequent Rider of routes with bus only Lanes in the city, I can personally attest to the frequent misuse of the bus lanes by scoff law motorists who use the lanes as a free parking space or an OP, let me put my flashers on and get a coffee loading zone this behavior is detrimental to the efficiency of our existing bus lane Network in Chicago bus operators using the lane must now merge out of the lane to avoid 1 single vehicle impeding the flow of other vehicles in the general travel Lane due to the actions of 1's selfish individual curious as to the method and rate of enforcement of our bus Lanes I recently submitted a Freedom of Information Act request for the Department of Finance requesting the total annual amount of bus lane violations from 2019 to 2023. For the past 2 years 22 and 23. We have had approximately 1,700 bus lane violations issued. Annually while this is a start it is approximately 6 or 7 tickets per weekday across our 15 plus miles of bus lanes on behalf of our Riders and our operators. We need to desperately need more enforcement to keep these Lanes moving. I encourage all of you to enthusiastically support the smart streets pilot program installing automated cameras on buses to enforce these links. I would enjoy seeing this pilot program become permanent technology is the future and the transit Community knows automated bus lane enforcement cameras work. The MTA says it plans to install cameras on 2,000 buses in New York within 3 years. There are currently cameras in about 600 buses. SEPTA in Pennsylvania, Saw an average of 4,000 violations per week recorded by just 7 buses along to routes. She Chicago is far behind peer cities in both bus lane mileage and enforcement if uh, we're going to have Western brt. We need this. Um, I hope this committee can use its political muscle to help the citizens of Chicago who ride the bus. Thank you. Zachary Jackson followed by Taiwan Sims Hello. Thank you for the opportunity to speak today. My name is Zachary Jackson. I commute every day to work in the Chicago Public School System, uh frequently riding by train and bus uh today though. I wanted to talk about an experience a co-worker of mine had while uh riding in a uh, shared bicycle and bus lane and uh experiencing an unfortunate collision with the vehicle while making a turn uh enduring his shoulder and on being unable to return to work for several weeks. Uh, I believe that this uh, confusing uh infrastructure plan for how we designate our bicycle lanes and uh the lack of a strong integrated bike lane, uh system throughout the city is detrimental to People's Health, uh, as we see tens of thousands of injuries to pedestrians to uh, people operating motor vehicles and to cyclists every year. Uh, I believe that it is a necessity that we uh further invest not only into our Transit, uh programs our our CTA buses and trains but also into an integrated, uh, Bike lane system across all of Chicago to prevent needless injuries to people needless deaths, uh, and uh, improve the quality of life for all Chicagoans. Thank you. Taiwan Sims followed by Kendrick Jones Good morning. Good morning. Um, good morning. You it's it's amazing to me how people consider Transportation so much now. but we have a more I think deeper issue. That's the the young adults and kids that's lost in this translation right here. That's lost In This Moment. the desperate the desperate people that ride the L that y'all find a issue in the ones that smoke the weed the ones that's trying to find the sanctuary the ones that's trying to be safe. Y'all see them every day. but y'all going to come up here and speak about injuries or other things And I'm amazed at that I'm often times amazed at how people think about things. versus the whole other issue So, how do we improve this area? Um Ira I what's the guy who's coming up for consideration? He says I'm a man now. I don't need to use the CTA. Are you fortunate? Had a whole bunch of people come to a transportation meeting talking about how they had sold their cars to take CTA. Got another individual said just now you ready for it how internationally he's traveled and has seen what other Transportation looks like in other countries. Well, I've been here in Chicago for 43 years. And this is the worst I've ever seen our our transportation our CTA but not in the sense of how it moves or how it looks but the condition of the kids. Every day every day I get on this 95th and watch these same individual but now since speaking in the transportation. It is improved in the way that possibly was going to last for a year because it's was spoke about so they put undercover officers out ride 95th get the Roosevelt. It's an undercover peeking in because he want to Take those individuals off the train to make it look good. It don't look good. And those people still these young black children these young black? Man, they still suffering and still will be suffering and the only consideration is the police. They just put y'all just put what 2 million dollars into some initiative that should have helped. But what if that money really go to? Did it benefit them because it hasn't because they still standing on Roosevelt. They write over here on State. And there's so many people still sleeping on the train. So we going to be arguing and bringing up points about X amount and Z amount but what about the humanity of it? Like that's what we that's what we in that we just end at the fact that we need the improved the travel. What about the people? Let's improve that part. Let's fix that part forget improving it. Let's fix that part. Y'all got the power. Thank you. Kendrick Jones followed by Austin Bush Uh, good morning all I'm here on behalf of the Chicago Transit Justice Coalition. I'm here to talk about the working conditions of the employees at CTA. And 1 of the issues that we have in right now is bathrooms. Some of the routes don't have brick and mortar bathrooms. And after 75 years of being in existence CTA, they still fail to provide brick-and-mortar bathrooms on all the routes. And some of the train routes or some of the stations rather some of the employees have to go ride a train to the next station use the bathroom. And uh, we find that that's a inhuman uh issue. Bathrooms, so we would ask dual Carter and the executive to fix the bathroom issues with employees at the end of the line. We've been talking about it for years and uh porta-potties is not the answer. Imagine your wife or your girlfriend having to use a porta-potty and 2 degree weather outside when it's freezing. No lights. No Heats, no hot running water. That's inhumane. We have to do better. Thank you. Thank you. Austin Bush followed by George, Blakemore. Thank you and good morning. I commend the recent announcement made by C Dot and CTA to install dedicated bus lanes on Chicago Avenue between Sangamon and larabie. It's heartening to hear that slowly. But surely the most ridden bus route in the city is receiving priority Lanes on the city's namesake the number 66, Chicago Avenue. this leaves only a small gap between Milwaukee and Ashland of a half mile in order to fill out the entire Corridor between Michigan Avenue and Grand I expect the installation of this stretch of Lanes on a city-owned stretch of road to be announced eminently for it would be foolish to leave such a gap. This of course raises the immediate question of what makes these Lanes dedicated for buses, obviously our enforcement of the existing bus priority has been lacking. We have yet to begin the most minimal of camera enforcement Pilots due to revenue squads between the city and the CTA. Meanwhile CPD the city parking enforcers and the Department of Revenue have neglected to provide any adequate deterrence several of the vehicles blocking. These lanes are municipal Vehicles themselves. I asked the elders here who may have come prepared to discuss the crime on the CTA. Do you care about the offenses made against the bus riders on your city streets because you should The question is not whether we should punish those who Park in bus lanes, but rather why we have chosen instead to punish those riding the bus. Why should a mother returning home to West humble from a job in streeterville be punished with a longer commute just so that someone in West Town can stop in for a coffee. This decision is currently being made every day on our city streets and I challenged our representatives to defend that decision the people of Chicago do not care that the buses are slow because of C dot bureaucracy or because of CTA management. They simply care that the buses are slow. So act like you actually want to fix this problem and fix this problem. The Limited camera pilot should be rapidly expanded on significant corridors and dedicated enforcement Personnel should be dispatched to maintain these bus priority corridors as they are expanded throughout the city. We are currently endorsing The View that 1 person quick errand is worth more to this city than a bus load of Chicagoans going to work to school or to their family. This is a city for the people give the people way. Thank you. Thank you followed by Michael Young bae. Hello public transportation you you bus drivers are talking about bad prunes. You know, when I first came to the city in 1970, they had washrooms for the Public Public washroom. Now I'm a old man and when people get old, they they got to peel off. That's your man now, uh put public washrooms back at the subway station, please and and and sometime the guys the old men wearing diapers or whatever get up there. It's just bad leadership. in high places selling the black community out the white Community out the Asian Community town, but they all are piece of shi. all of them and the shell Harris I saw you going in the police station of the of the Bay. On 35th anyway. It's something inherently wrong with CTA. Incompetent not enough bus drivers are L driver. They're not safe. It's not safe to ride. And and and the whole thing is messed up. I'm gonna stop beating up on these elected officials. I'm beating up on you citizen. How this how you was disrespected and you will stop. Stop is betrayal. Something is wrong here this man stop that little buzzer tingling and everything this man make over 300 something thousand dollars and and they got a program for ex convicts most the ex convicts are black and they supposed to say that hide them uh with CTA. So if the system is broken knowledge only at CTA the whole city is out of control because you the citizens are out of control you allow this this man make over 300 and some thousand. They got these employees and and and it's not working. This is a city that's not working because of the political hats all are Democrats. Democrats change we need a revolution here a 2 or 3 party system here. It is corruption here. It's evil here, but you allow this all you allow this because you're sad it's CTA is not functionable. It means the citizen of unfunctional. Something is wrong here. The whole system needs to change a revolution for I have bring Trump in maybe he and now you yeah. Thank you, Mr. Blakemore. Next. We have Michael Young Bae followed by Dana. in uh CTA have a problem with customer service. at the heart of things the customer service is horrible. the customer service is racist at times they complain about 603 Street and racing stop. Look at the rest of them stops too that 1 may not be open. But if you look at 95th. On until you get the socks Stadium because the socks Park they're not it look nice. If you look at the green line all on the west side, if you look at the Blue Line all on the on the on the west side outside of the Medical District. them stops look horrible terrible horrible terrifying Look, like if you walk up the stairs, they gonna fall apart. and this customer service issue been going on like I told 1 person since I know that since I was a child. You can ride the 151 and every bus driver you get on that bus they gonna say good morning. They gonna speak because they know that the Europeans up north gonna call in and they'll be moved off that route. But on the yeah, I I do study like that. So yeah, so even on um, when you look on the south side of things like that look at the customer service. That's where all the conflict keep going in that then it's nasty. They won't claim the trains Etc. Like even during Co I work during Co I catch the 95th Train everybody piles up on the first 2 carts because the CTA workers that they hire to clean the carts. They don't clean the other carts. They just clean the first 2 and get up out of there. We still got drug uses on their we still got crime on these stops, but that's because look at the situation though. Look at the demographics on Roosevelt. They got the K9 dogs certain stops. They got the K9 dogs, but in certain other communities, they don't get it. That's why it become racist. Because if you can put them resources in these certain stop fees certain areas, then you can put them all throughout CTA. You see Teach some customer service, too. And also I want to address. Something matter of fact, I'm just going to address it watch it on more real news, but I'm going to talk about this Gerald Nichols in this hiring situation Etc. I'm I'mma talk about it all. Because the CTA has been a disgrace for the city. Did you see the CTA has been a let down for the city? And that's why we have all these issues in these problems Etc. He don't need that job. He need to be up out of there. Just like they pushing for him to be Gerald Nichols calling and whoever else. Thank you. Dana n followed by shafak chadri. chadri Hi, good morning. My name is Dana and I am a ward 3 resident. I think a reliable frequent and safe CTA is vital for the city. Um, I depend entirely on the CTA to get around. I do not own a car. Uh lately I have often been stuck with unreasonable wait times for trains and buses. Sometimes they just don't show up at all. And I often feel unsafe as a woman traveling alone. Um, here's just a few of the things that have happened to me on the CTA. I've only lived here since 2021, um a few weeks ago, Um, there was a man who came onto the red line train and started yelling about how women are just holes waiting to be filled and they're worthless. Um a couple years ago. I was riding the blue line and a man that I did not know just reached out and started caressing my ankle, uh, and finally, uh a couple years ago. I was riding the green line on a mostly empty train car and a man sat down right next to me and started pleasuring himself. Uh, this is not the experience that I'd like to have in this incredible City. So many of my friends especially women refused to ride the CTA because their experiences range from being inconvenience to being genuinely afraid. Um, I really encourage the prioritization of a reliable frequent and safe CTA. Thank you so much. Thank you. So Fox Audrey followed by Cheryl Johnson. Yes, Uh, so most recently. I had a role with the US Department of Transportation for the bipartisan infrastructure law, and we know that this is unprecedented funding that's coming at a national level for localities. There's absolutely no reason why the city of Chicago should not be prioritized and advocating tooth and nail to be able to improve our system and as you're hearing the residents speak on this it's inhumane if we're treating. The very lifeblood of what helps this city function on a day-to-day basis. And turning a blind eye on how they are treated. To and from how to get to work. It's a privilege. We know now that ridership is down and carve vehicles are being. Sort of propped up. A lot of the bipartisan infrastructure law is also going into Highway construction. So that's why we're seeing so much more of an uptick on traffic. Uh, but when we're seeing that there isn't as much advocacy happening to be able to bring that funding directly to Transit then we're punishing the very Part of society that depends on getting to work. Uh, and we're putting a bigger burden on them by saying get a vehicle instead. So we need to rep prioritize bring the humanity back into our systems of governance and the CT is going to be An emblem of that, so please prioritize this. Cheryl Johnson followed by David Deutsch Good morning. Good morning. My name is Cheryl Johnson and I'm a longtime resident of all Gail Gardens and I've been following the red line extension for the last 22 years. I'm here to say that I am totally support of the development of the red line extension all the way to 1130 Street where I live because of many years. Our community has been deprived. We've had been a desert community for our transportation and many other needs that is going to be in our neighborhood, but I see this development as an economic engine for my community and an opportunity to to expand Transportation needs in my community files Rail and buses. It would also attract potential businesses along the corridor of the development of this red line extension to 130 and the most importantly It's opening up conversations and engagement around transit or development in our community along with the Chicago Housing Authority. So I'm just saying I'm it's been a long time waiting. But we here. You know, I know that they won't break ground until 26 and my my neighborhood. I wish it was. next year for my neighborhood and 103rd but I'm glad for this opportunity because it's going to be economic opportunities and Social Development in my whole community area, and I just want to thank CTA and I want to thank President Carter for having the vision. To do this expansion all the way down to the 130th Street. and so that the people in the Riverdale community area will have more Transit availability. Thank you. David doy followed by Alec Rubik good morning, chairman Mitchell and members of the committee. My name is uh David door and I'm the president of Chicago neighborhood initiatives. Um, and I too, um, like Cheryl I'm here to speak, um on support of the red line extension. Um Cheryl, um, made a number of I think important points around kind of the economic opportunities related to um, the red line extension. Um, and I'd like to kind of amplify On those I mean, this is a 4 billion dollar investment. It is the largest single public investment in the city's history. Um, it's bigger than any uh rail Rail Project. It's bigger than any Stadium project any Highway project. Um, and actually Rivals, um O'Hare in terms of the the public investment, um, it's unprecedented and I think um, uh as as Cheryl noted, it's it's both necessary, but it's also a huge opportunity. Um, we touched a little bit about um, the disparity the the transportation disparity that the city has um faced. Um, it's no accident that the red line stops at 95th Street right now, um, think about uh, think about the red line only going to be Belmont on the North side, uh, 5 more miles of city. Um, go Beyond Belmont, we we would have we would have uh, major major civil unrest if the if the red line stopped at Belmont that's what's happened, uh for the last deck, uh decade after decade with the red line with it literally stopping at 95th Street unserviced our over 300. 100 people in 5 miles of the city. So um, the red line is a um is a huge public investment. Uh, but we need to couple that with economic uh development and so, um part of what we as the community to now look at is how do we use those new L stops at 103rd 1111 115th in Michigan and then ultimately at alkyl to leverage private investment. Um, so we need to start now, um to to begin with that um, and bring more housing density bring more retail opportunity, uh, more Community facilities around those L stops and start to leverage this 4 billion dollars with an additional billions and billions of dollars of private investment. So I want to I want to thank the CTA and and I also want to um say publicly that I support President Carter, um, this this would not have happened if it wasn't for his leadership and for his perseverance and tenacity in um securing These funds Um many mayors have talked about extending the red line. Um, I I can personally testify about 4 others that tried um, and and uh weren't able to do it and part of that was they didn't have the leadership that we have at CTA today with President Carter. And so, um, I want to um publicly um commend, uh, President Carter for his advocacy and um urged the community urge the city council to continue to support the CTA and President Carter. In his efforts to to to make this happen. Thank you. And uh, I appreciate the ability to testify. Thank you. My final speaker is Alec ubix? Hey y'all. Um. Yes, this is the first time I've ever done. Anything like this in the city of Chicago? Um Yeah, thank you. Uh To our aldermen for uh being here. Thank you president gar for being here. Um, I just want to say I uh got support. Um, the resolution filed by Alderman Vasquez and Alderman Matt Martin supported by my own Alderman Felix Cardona to uh, you know, find a new president for the CTA. We're still experiencing significant service cuts across all lines. Um, of the elevated train, um from pre-pandemic and um, there's just no real transparency and hiring practices to get us back up to speed. It's been 4 years since the outset of the pandemic like There's plenty of people that want to work on the trains but seems like there's all these hoops that people have to jump through in order for our city to get back on track. Um, so yeah, I mean, uh commuters take action. I'm just inspired by their advocacy and I'm basically here to just support their mission today and then come here with them. But um, you just go to their website and you can see it all laid out in the data there. Um, the CTA service is not frequent. Um, I can just say anecdotally, uh, just on my way here today. Uh, there was a bunch of shenanigans on the train and there's no safe and easy way to just quickly report that to the police or to um, you know to any sort of Security Services you see those folks. Um, This private security services that we uh hired and they're just not doing anything at all. They're just hanging out on their phones all day, uh at the stations, it's ridiculous like, um, men women children alike, uh smokers can do whatever the heck they want. They can just light up and hop box the trains. Um, it's just ridiculous. Uh, so yeah, we we need new, um bold leadership for the CTA. It's long past due. um Yeah, I didn't come with uh, many super statistics, but it's just all online there. Uh, the CTA hasn't been providing them. So we had to fight new uh tooth and nail to um, get any sort of response and um, so Yeah, I just I think I'll just keep it there. Thank you guys. Well, thank you. Well, this concludes the public comment period now today Is a subject matter here in the CTA? It is the second quarterly hearing for 2024. This hearing is being held pursuant to section 2-8-8-2 to speak with us this morning. Is Dorval Carter president of the Chicago Transit Authority? Um, but before I turn turn it to Stage over to him. I want to uh, uh acknowledged member, uh Committee Member ottoman William Conway who has joined us. and non-committee members Mana hoppenworth padal ottoman card Felix Cardona Alderman Daniel laspada remote is uh chairman Emma mitts and alderman, pisado Thank you. All right president take it away. Good morning, Karen Mitchell and members of the translation committee. Um Thank you for having me here today. Throughout my professional life. I've always welcome the opportunities to talk about the Chicago trans Authority. My entire career has been dedicated to public transit and the city of Chicago. And I will always embrace the opportunity to discuss critical issues that are facing our agency as well as the enormous successes that we have accomplished together. Today is no exception. However There's been a great deal of recent discussion about me personally. and about the leadership that I've exhibited at CTA and I would like to take this opportunity to really give the council a full picture of who I am. and what I'm doing and why I'm here as the head of CTA. um I think it's important to know. That I'm a lifelong resident of the city of Chicago and I grew up here my family moved here. When I was 5 years old, I grew up on the south side of the city. I um Saw and experienced a lot of the racial undertones that existed in the city back in the 60s, uh when I was still very young. um my father was a doctor. delivered babies on the southwest side of the city my mother and my family ran a multi-generation skilled nursing home that was on the west side of the city. first at Fulton Street, and then on Franklin Street I grew up. Scrubbing floors changing bed pads and taking care of quantum politics and paraplegics who have been victims of gunshot wounds and other tragedies that occurred within our communities. And so I have baked into me a really deep perspective and understanding of the challenges. That particularly those in disenfranchised parts of our city have experienced over the course of their lifetime. as a kid, I wrote CTA to do just about everything 1 of the great values of the public transportation system here is that it allowed me to go visit my friends go to the movie theaters go to school. Um, go to basketball games do the things that I would not have been able to do but for public transit, so I certainly have understood and certainly appreciate the value of public transportation particularly for those who don't have other options. um, I personally Can remember going to visit my my cousins to play basketball at mle High School? For those of you who don't know where Mendo High School used to be about 111 Street, and I personally remember the train only taking you to 95th Street, and then you having take a bus to get to the campus of the of the uh School itself. So I understand the barriers of what happened when the service that we provided in the city doesn't meet all parts of the city itself. That is 1 of the reasons why the red line extension projects have been so important to me personally. Um, I also experienced a lot of the the racial animosity that occurred in the city. There were parts of the city growing up that I knew I couldn't go to not because of gang or other activity, but because I was not welcome as a black man. And so I understood the implications of the racial overtones of the city for a very very long time long before I ever moved into positions where I thought I might be in some way isolated or insulated from those sites of activities. I went to college and ultimately graduated from Howard law school. For those of you not familiar with Howard is 1 of the Bastion of civil rights institutions in our in our country. I had the opportunity to hear people like Thurgood Marshall talked about the need to address, uh, Racial equality and equity and Justice throughout the city, um throughout the country. Let me clarify that and I graduated at the exact same time that Hill Washington became mayor of the city of Chicago. Now the thought that there was going to be an African-American mayor of the city of Chicago doesn't sound all that crazy today. But back then it was something that no 1 ever thought was going to happen. And so I made the decision to come back to Chicago because I wanted to be a part of whatever whatever it was that that mayor was going to be doing. I want to be a part of the movement. I want to be a part of what they were going to be doing what they were going to be talking about. Um, I didn't have a job. I didn't know where I was going to work. I certainly had no idea that public transit was going to be the opportunity that I was going to get but fortunately, I was hired as a staff attorney entry-level position as an attorney at the Chicago Transit Authority and that began my career in public transit. over the course of that time for those of you who remember the Harold Washington era we were in the middle of council Wars and the the the battle that was going on between the African-American aldermen and the the non-african-american alderman over control of the city was something that was playing itself out directly in this in CTA because the 1 person who was a Hill Washington appointee at that point in time was the general counsel. So I got to see really up close and personal what was going on and how the politics of the city have a direct impact on the reality of the functions of the agencies that I'll be provide services to the citizens of the city. Um I am painfully aware. of how those activities impact decision-making Uh, and I committed myself even back then to do everything that I could to bring balance to that to that reality. um over the course of the rest of my career. I got the opportunity to work at the federal level. I also got the opportunity to to work again at the local level at CTA. And then when at at 1 point in time, I got a chance to meet the a senator from the state of Illinois, uh who then was in the state senate, um gentleman by the name of Barack Obama Um, I got to meet him through Valerie Jarrett who at the time was the chair of our board. I had no idea either 1 of them will become as big of a national figure as they did in years to come. um, but I almost felt like I had a second Reawakening. When just like when I came to to work in Chicago for Hill Washington, um Barack Obama became president of the United States and I went to Washington DC to work for him. uh during that time I served in a number of positions, but mostly I worked on developing the policy that was going to bring the opportunities back to cities like this like the city of Chicago and particularly back to communities that had not received the level of investment and opportunity that other communities have received. It was a big part of my work during the time. I was in the administration and it's part of the reason why I came back to CTA as president 9 years ago. I came back to CTA knowing that there were challenges here that we had to address knowing that we had billions and billions of dollars of disinvestment and lack of investment that had occurred in the city historically over all the years that it had been here. I have been a part of Doomsday budgets. I've been a part of major service Cuts. I've been a part of significant fare increases over the course of my time at CTA. I also had the opportunity to work for many heads of CTA during that time. Um, I was trying to count up the number the other day, but it's somewhere in the neighborhood of 5 or 6 different people who led this agency during the time that I was was at CTA in various forms of fashion. um I am painfully aware of the fact that I am the first African-American president of the Chicago Transit Authority. I'm also painfully aware of the fact that the Chicago Transit Authority is primarily an African-American agency. the majority of our employees are African-American the majority of the Frontline Workforce this African-American and I recognize the implications that that may have in terms of how people may perceive our organization or in some cases how they may perceive our leadership. um I am considered. a product of the Chicago Transit Authority it is rare. For someone who has come up through the ranks to end up in the seat that I'm in. And I know from the time that I spend with our employees that there are many employees. Who are very proud of the fact that as they like to view it 1 of their own has been able to ascend to the seat. the truth of the matter is it has not been an easy seat to sit in. and to some degree I've understood that because being the president of the Chicago Transit Authority you accept the fact That you're ultimately responsible for everything that happens within your agency. I don't shy away from the fact that the buck stops with me. I also have recognized that there are opportunities that we should be pursuing that we don't pursue as well as we should primarily because we spend way too much time focused on other stuff that quite honestly isn't benefiting the agency as a whole. in my opinion there is no true benefit to tearing down our agency on a daily basis to try to basically disinvest the any sort of opportunities that we may have going forward. When I look at the constant stream of negativity that is focused on the Chicago Transit Authority. For everything under the sun. It makes it very difficult for me to do my job. But more importantly it makes it very difficult for the 10,000 employees who work at CTA to do their job. They don't deserve that. I have spent a significant amount of time trying to improve this agency. I have brought billions and billions of dollars to this agency to make it better. I have improved service. I have added service. I have increased rail service. I have done all the things that anyone could reasonably expect to be done to make the agency better. but the 1 thing that I didn't anticipate the 1 thing that none of us could have anticipated. was a pandemic the pandemic devastated not only our ridership. But also our agency. We lost employees. both to co but also to retirement and resignation they were things that created a Workforce challenge that has taken time to recover from but the reality the other reality is that we have been recovering. When we realize that we had a problem that we had to deal with we put together a plan. We've been executing on that plan from the very beginning. That plan is not something that was going to turn the agency around overnight. Believe me if I felt that I could Snap My Fingers. This agency would be perfect tomorrow. I would do that. But unfortunately, that's not how life works. So we have worked diligently to bring the agency back. We have increased the number of our employees that are that are working in the system. We are on target to have our full Workforce back by the end of the year. We are on target to have our service restored to pre-pandemic Levels by the end of this year. And the truth of the matter is that has been the targets from the very beginning. There's been a lot of discussion about what the service looks like today. It has been very little discussion about the service looked like. a year ago There's been very little discussion about the service. It's going to look like in the next 6 to 7 months. And the truth of the matter is the service is getting better. I know that some people may find this humorous and some people may think that this is a joke. But the reality is is that I have thousands of people who have been working very hard every single day to make this service better. Does that mean it's perfect? No, but let me tell you something before the pandemic hit. It wasn't perfect either 10 years ago. It wasn't perfect either. The very nature of what we do means that there's always going to be some level of you know imperfection that we have to deal with the challenge is how do you overcome that? And how do you continue to deliver service in spite of it? We are now at the point where we're averaging almost a million rides a day. Back when the pandemic hit we were averaging 200,000 rides a day. That's not an insignificant increase that's not an insignificant change in terms of what we've had to deal with. The truth of the matter is we are on the right path. We have been on the right path for some time. People have accused me of not wanting to talk about the challenges and only wanted to talk about the successes. The truth of the matter is I've been talking about this challenge about the pandemic ever since it happened. I have to put out documents about it. I've done letters to the editor about it. I have had conversations about it and various venues. It has never been something that I've shied away from but I also have wanted to talk about the successes of this organization and the things that we are accomplishing. I don't believe that you have to choose 1 over the other I believe that it is possible to talk about both while continue to improve the agency and move the agency forward. When I sit here. In front of a city council. That has been given an ordinance. Basically calling for me to be fired. There are a lot of things that go through my mind. Some of them are not very pleasant. Because that's a that's a practical matter. You ask yourself? What did I do? to Warrant being singled out to be fired I would point out to you that there are 3 public transit agencies that operate in the city of Chicago. Chicago Transit Authority Metra and pace As far as I know. this council is never had anybody before them to talk about the service issues that we're facing in the city, but me um I'm not going to point out the leadership of the other 2 agencies versus the leadership of mine, but if you look it up, I think you can see some differences. as an African-American man this city has a history. Of attacking and trying to bring down their African-American leaders. I know that because I've been here and I've seen it. Um what I would hope Is that we would try to support them? what I would hope Is that we would work together? To find a way to support our agency and make our agency better. what I would hope Is that we could work in a collaborative way to address the real problems that you hear the customers talk about? How do we get the type of money necessary to improve our overall transit services? How do I get the funding to allow me to rebuild the 63rd Street Station on the green line? How do I do the things that we need to do down in Springfield to deal with a $500 million deficit that I'm going to face in 2025? Instead we're spending a lot of time talking about my salary. talking about statistics and 1 comment said talking about the people. There are a lot of things that impact my service on CTA. Some of them are within my control and some of them are not. some of them are a reflection of the city as a whole and the things that we need to do to address the bigger challenges that are impacting not just the CTA but every community that we deal with in the city. I'd love to spend more time trying to figure out solutions to those problems because they will directly impact the experience of my customers have on my system. It's very easy to find someone to blame for everyone's troubles and challenges is much harder to find people to work to find solutions to them. I've been committed to finding a solution to problems ever since I came to this agency. I think my track record on that has been pretty good. I have a series of programs and activities via the second chance program be the Allstate accessibility program via the red line extension project that are all reflections of the work that I have done to make this agency better and to make the city of Chicago better. I have been doing this work in spite of having opportunities to go elsewhere and in spite of having offers that were much more lucrative than the offers I have here. And I've been doing this work because I care about the Chicago Transit Authority and I care about the city of Chicago. I've been committed to this Agency for almost my entire career. I think that I have done what I need to do to deserve the respect that you come with the position that I'm in. um over the course of the past year I've had to deal with. harassment with personal physical threats with racial epithets that had all been directed at me. Because I have been turned into a caricature. I have been turned into something that is less than a human being. I can tell you as an African-American male. That bothers me a lot. It makes me angry. It makes me want to lash out. Um, it makes me worry. about the personal safety of myself as well as the personal safety of my family. no public official should have to go through that. There is no reason. I should have to put up with that. There are people. Who think it's a joke? There are people who basically create fake Twitter accounts and other things with my name on it to to get laughs. For what they think is a funny situation. Well, let me just tell you there's nothing funny about what I've been experiencing. There's nothing funny about having to lead an agency through a pandemic. There's nothing funny about looking at people who have died because they were just trying to do their job. So maybe it's time for everyone to take a deep breath. And start to re-examine what it is that we're doing here. And what it is that we want to accomplish. Because if we care about the city as much as I care about the city. And I believe that is the case because none of you would be sending in this seat. If you didn't care about the city just as much as I do. Then we should be coming together to find a way to make the city better. You should be coming together to find a way to improve CTA. You should be coming together to find a way to address the financial challenges that's going to basically eviscerate this entire system. The type of stuff that's going to eventually make the complaints that you're hearing today about service. a walk in the park That's the stuff that we need to be focused on and that's the stuff that I'm prepared to work on. Mr. Chairman that concludes my comments and I am happy to take any questions. Thank you president appreciate those words. Um, I will open it up for uh questions from members. um starting uh starting with ottoman Jessica Fuentes Thank you chair. president feel a little disappointed to your approach in this subject matter here today. As Leaders of agencies even all the people of our Wars when we assume responsibility for district or an agency that comes with criticism now, I agree that no official should ever have to worry about their own safety or the safety of their family and I apologize that that is happening. But I also believe that there are processes that you could have put in place. Um, if we wanted to talk about Solutions and you needed Community to do that, that could have been a space that you created. Um, if we wanted to talk about the deficit that we would be facing and how we come together that also could have been a space that you created. I was hoping that today we would have learned about the challenges and the solutions that maybe you are putting in place um And it felt like the only thing we heard today was a defense of an ordinance. that folks signed on to requesting for your resignation and I can understand that that's difficult. But when we called CTA to be here for hearings it was so that we can do the very thing. I think that you're asking for. And so I hope that we could be begin that discussion. Um, I just wish the approach today was different. Uh, because what I don't want for our colleagues here or for you and your team is to defend positions, which it feels like we're starting with that tone. Right? I think that we have individuals who have been harmed on CTA both mentally and physically Uh, we have had. Folks sexually assaulted on CTA and then there is the thing that folks are talking about the timeliness and the quality of service of CTA. And I I agree with you. I don't think that anything's ever going to be perfect. It's why we all do the job right? Because we have something to work on every single day, uh to improve the conditions for constituents in the city of Chicago. And so I would like to hear just a little bit about some of the things that you are thinking about for 2024 and 2025. What are some of the solutions that you are putting in place to resolve some of the very real concerns that our constituents have both on time in this of buses and trains and quality of service. Um, and if we could talk a little bit about safety, I I want to allow the opportunity for you to be able to talk about some of those things. Thank you. President in response. Well, first of all ottoman, um, this isn't the first hearing that I've had before City Council. And I believe that every hearing that I've been to I have talked about the issues that you have mentioned. Um, so I have not shied away from having those conversations with all of you as we move forward. I'm always happy to talk about the improvements that we're making and the work that we continue to do in that regard. Um, But I also felt. That I needed to speak to the elephant in the room. Which is I'm appearing before you after a body is considering, you know, a a resolution that basically is requesting that I'd be removed from the seat. Um, I don't think I would have said the things that I said if that hadn't occurred, um, and just to be clear. I have never denied or said that there shouldn't be criticism about CTA. I certainly appreciate and understand that people who sit in this position. Can expect that they will receive some level of criticism over some aspect of what they do on a daily basis. It's part of the reality of what it means to run a public transit system when you're touching 900,000 plus people a day there is going to be some things that are not going to go well and there are going to be things that you're not going to be happy about that's understandable and I don't and I've been facing that kind of criticism my entire career. What I've been facing though most recently is a little bit more than that. Been a little bit more personal than that. And that's part of what I'm responding to the personal nature of what's been going on here. Um and my experience And I've worked for a number of people who who have led this agency. I've never seen anyone. Go through what I went through in that regard. and so I understand that it may not be a a. comfortable conversation to have but it's 1 that I thought I needed to say and that's why I said it now with regards to what we're doing and how we're doing it. We have a lot of accomplishments. We have increased our bus service over the course of this year. Uh, I've mentioned in the past that we hired over 10,000 bus operators last year. Um, we continue that hiring Trend today. We have hired over 400 operators so far this year. We are on track to have our complete Workforce put together for bus for for bus operators by the end of this summer. Um, What that means is that shortly thereafter. We should be in a position to fully restore bus service to pre-pandemic levels. Up until that up until that point in time though. We have been adding service to our bus system as we've had the opportunity to do that through re both the the use of the the um, Selection process that our members use as part of the under the collector Bart agreement and also through other ways that we can add additional resources to different garages. So we continue to add that service you'll continue to see that service being added over the course of the summer. On the rail side of the house. We have been in the process of building up our rail operator Workforce as well. Uh, we have been training and and putting people into those positions since the beginning of the year. Uh, we continue to do that as we move forward through the rest of the Year by the end of this year. We will we will have moved 200 new employees into the rail operator position. Uh, at that point in time. We also will be in a position to restore our rail service to pre-pandemic levels. Um, this has been a process that we've been undertaking over the course of the year and as we've had the opportunity to add rail operators as they complete their training we've been putting them on the system and adding additional service that is reflective of that. Um, that is what we will continue to do as we move forward and it's been part of the overall plan from the very beginning to get our service back to pre-pandemic levels as we move forward. Right. Um, I know I understand you have and I should have done this in the beginning of understand that you have members of your of your staff here with us today. Yes, um want to do 2 things. Um 1 go ahead and introduce him and if they if you need to call on them to talk about some more Pride progress with CTA. You're welcome. All right. Yeah, the the the people here in the Box include Don bonds, who is my chief of Transit operations. He mentioned can you please stand up? Bill Mooney my chief infrastructure officer Nancy Allen dustman my chief officer of Safety and Security Jeremy fine the Chief Financial Officer Tom moan and chief administrative officer Uh, Kevin Ryan my vice president of security. and I think that's it. Those are the people okay were available to also speak to you. All right. Okay these issues. Okay. All right. Um. Feel free that call on any 1 of them to add any more. Um, and I want to make sure the ottoman has has their questions. Um, and thank you chairman and uh president you don't have to answer any of the specific questions if you want to delegate to your team, okay, um more than more than happy to hear from anyone on your team. So the number of slow zones on ctal seems to be increasing. It'd be helpful to have an interactive map of these slow zones and lists more details about where each of them are. Uh, does the CTA adjust scheduled I'll travel times based on the current slow Zone because conditions and if so, how often The short answer is yes, we do adjust our schedules based on on travel time, which includes the slow Zone issues. The issues around slow zones are actually a bigger conversation around the capital infrastructure Investments that we need to get our system to a state of good repair. Um, we have over 13 billion dollar in need to get that system to a state of good repair for which we don't have the funds to pay for it today part of that need involves track work and infrastructure work. Um, I don't have the information that you're asking at a tip of my head about what percentage of our of our entire system is slow zones, but those numbers do change over time as as track conditions and other issues warrant changes in a way that we interpret the the use of our of our real our rail track infrastructure. I know that bill Mooney who's my chief infrastructure officer is over overseas the track repair work, uh for CTA, uh, he has a team of people who ultimately are removing social Zones or addressing slow zones over time. Um, but it's almost like whack-a-mole in a system. That's over 100 years old. Uh, there are you know, you will you will address an area in 1 place and then another area you'll find new issues coming up 1 of the areas that we really focused. Our attention on is on the eastern most portion of the Forest Park branch of the Blue Line the area that we were talking about a little bit earlier around a University of Illinois Center on the Illinois medical District that track has all been recently replaced and renewed. To reflect the the it removed the slow zones that were along there, but other aspects of the the Blue Line are in horrible shape. They're in desperate need of a significant amount of reinvestment. We're talking about a multi-billion dollar project 1 of the things that we've been working on is trying to partner with the state of Illinois to see if we can get funding that would allow us to address the uh track work as well as the stations along the Forest Park in the blue line as part of a bigger infrastructure investment for the i290 corridor. Uh, we've been pursuing and have been tempting to get discretionary grants to support those fundings. Uh, we have not been successful today, but it is certainly the area a area of priority for me and for CTA because it is the last branch of our entire system that is not received any significant rehab since it opened. Um, just by just about every other portion of the system has and of course because that brand Is connected to the O'Hare branch of the Blue Line. It impacts the entire blue line. So when it's running slower on that Branch, it impacts how much capacity how much service I'm running on the hero branch of the blue line as well. Um, so it is a critical issue for us the 1 that we have identified as a priority and something that we need to address with regards to the information about the slow zone maps. I'm we're happy to get you that information that will give you at least a current snapshot of where and what it looks like. Um, and then we can further have further. The conversation with you going forward, that'd be great if we could get the map through the chair. Yes. President Carter, you've also stated that CTA aims to restore pre-pandemic level service by the end of the year on March 20th. The agency stated that more service will be soon added to most of the lines but less than 3 weeks later the agency unveiled new rail schedules which further cut scheduled service on all lines, but the blue this results in an overall 3% total scheduled Services cut as compared to October of last year. This makes it seems like there's not a concrete plan to get us back to pre-pandemic Services. Um, if there is a concrete plan, why hasn't it been shared publicly and also why then does very little information that the agency puts out contradict the goal of getting us back to pre-pandemic services. Well, first of all, let me start by saying that the data that you're using is not an accurate depiction of what we did. Um 1 of the challenges that you face when basically trying to Crunch data is that you don't have the the perspective of how that data gets implemented or actually all the operationalized. There's 1 thing to read data. It's another thing to interpret it. And so the numbers that you're you're you're quoting about what we did with service is not an accurate depiction of what we actually did. Um, What was done in that particular case was that the data was being manipulated to show the worst case scenario of what was happening on every line. The number of runs or trips that we put on every line varies from day to day part of that is due to the analysis that we're doing about what we're seeing with the man and how the ridership is working 1 of the things that we know for example is that there's more ridership on Tuesday Wednesday and Thursday than there is on Monday and Friday. A lot of that has to do with people working from home that's on the rail side. I'm not talking about the bus side. So when we're putting the service back in we're not just putting it in evenly everywhere. We're putting it in in a way that we know is strategic and targeted to address the overall ridership demands and the other issues that we know that we're seeing as part of that in addition to that. There are a number of things that we do that you don't see in the schedule that have an impact on service for example, as we were adding more operators to the system that wasn't reflected in the schedule because the schedule only gets updated on a periodic basis. I wasn't waiting for the schedule to get updated to add the additional service. I was adding it as we got operators to come on board. The way that we do that is we put them in what's called an extra board an extra board is basically a place where you put operators who don't have picked work and you basically tell them that on each day. We're going to give you this run or this run to actually operate. Well, we built out the schedule. We built out the schedule forecasting. How much work how much our Workforce is going to grow from the time that schedule was put in place until the next time that we do that we would be able to do another schedule. So the the numbers that you're seeing are reflection of a schedule that was basically planning for what we were going to do in the future with the expectation that over the course of the time that we're doing that we will be adding the appropriate. Um Personnel to fill it up. It is 1 of the challenges that we face because of the fact that we're trying to dig ourselves out of this hole. It isn't an a pretty process to engage in but it's a process of intended to get us to the the ultimate goal of restoring the services quickly as possible the um, the other thing that you that you don't know from looking at that data is what else we do to restore service to make service work better. For example on the blue line. We actually do what we call short turning trains, which would mean that we turn them before they go all the way to the other end of the terminal to allow us to provide more service to 1 Branch or the other that is 1 of the 1 of the techniques that we use that you're not going to see in a schedule that also impact how much service we're putting out and how that service is being reflected. So you're getting from that data 1 small slice of all the work that we're doing around here and you're drawing a conclusion based on that 1 false small slice about how the entire system is operating what I'm trying to suggest ask is that that is not the way that we approach the way we provide our service 1 and 2 it is the challenge and the problem with just relying purely on the data to understand what's going on on CTA president. Do you have a data dashboard that articulates what's happening at CTA both from a qualitative and quantitative standpoint to paint the picture in which you are achieving the goals that you are setting for the agency. We have a dashboard that shows a lot of the data that we're talking about part of the problem is that we the part of what I'm talking about happens in real time. It's not going to show up on a dashboard because it's not a periodic activity. These are things that we're doing every single day as we ultimately manage the service that we have out there. So, you know, you're not going to see that on a dashboard the way I just described it, but you can't see it there if there is data that will show that uh 1 of the best data for that is our actual rail tracker which shows the actual trains that are running on the system at any point in time what you will see and what you will see from certain data is that we're running in some cases 111% of what is viewed as scheduled service. The reason that's happening is because there's more surge being put out there than we actually put into the into the the system itself and that system is not necessarily capturing all the searches that we're providing. The point is by the end of the year where we have all this aligned all the data will be aligned also and you will be able to see it exactly the way you're talking about but in the middle of this transitional period as we're doing it, you're going to have portions of this that are that are going to be happening that are not going to necessarily be reflected in a monthly dashboard that creates certain General data points, uh from a monthly perspective. Is their capacity to put forward maybe a bimonthly or quarterly public facing uh report that's both qualitative and quantitative. I can understand that sometimes the numbers don't paint the full picture but perception is developed with information that is provided and understood right? And so if we want to at least paint the full picture and change perception there needs to be a plan and data that is shared and publicizing. That's what I'm trying to explain there is data that is shared, but you have to understand how to interpret the data. So if you if you interpret the data the wrong way if you manipulate that data to basically show the worst case scenario. There's not a lot that I can do about that. But if you're challenging the data itself, that is it's all coming from the same data. So we do do that and we'll continue to do that. Uh, and we we provide that on a monthly basis that shows what is the service we provided and how does that service aligned with our schedule? Yeah. President I do believe that there's an ability to paint a full picture. I think that the determination needs to be made is their capacity and a willingness to put forward the information that really articulates the plan I get that there's the data dashboard and sometimes all of the data is not you know, updated or uh public in real time nor can the numbers fully describe what we are feeling and seeing but is there more of a formal report that your agency can put forward? I think I just described the reports that we could put forward. I think the the issue that you're raising is also not an accurate depiction of what I've been doing with the data. I am putting out more data today. That I have ever put out in the history of this agency. I'm providing that data which is how people are drawing the conclusions that they're drawing about the data that they're looking at the problem with the data is that it doesn't tell the whole story it never will and that's part of the that 1 way to describe this is that if you could do all this by basically crunching numbers, you wouldn't need people. You can have a computer run the Chicago Transit Authority. It's the people portion of this that's hard to put down on a piece of paper and show in a very Normal or regular process? There are elements of it that I can give you I can give you stuff. Like how many people on the extra board how many people get assigned to the extra board but being able to put all that together to understand what's happening with the service is part of why you have Transit professionals do this work and you know at the end of the day we can share with you as much data as you want. I don't know that you're necessarily going to get the correct interpretation of that data. Unless you have an understanding or a conversation with the people who are running the service on a daily basis. Thank you, Mr. President chair. That concludes my question. Thank all right. Um. ottoman Sam Nan Where she stepped out? All right, uh Scott watches back So we're gonna go about for each ottoman. We're gonna go 3 questions and then do a round 2. You might need round 5. Thank you chairman, uh, good morning, Mr. President. Um I understand your frustration, uh, you know, a lot of us have um worked through this pandemic as well. We've seen things that I don't think elected officials have seen For a good 100 years since the last major pandemic, but we're all accountable for the actions that we take or that we don't take. And we don't make excuses about um, trying to make Corrections trying to examine what we've done wrong. Um, we try to make those Corrections we try to move forward and uh, I'm a little taken aback by your approach here today. Um, I I think my colleagues are and and probably the writers. Um But we don't want to dwell on that and we haven't dwelled on that. Um, a lot of us have seen the same kind of uh, you know aggressive behavior in some ways by people in the city that Frankly want to see things change. Um And in a democracy, you know you talked about the people that you worked for in Washington, DC. And you had to be held accountable there just as much as you do here. And elected officials are part of that chain. of responsibility and accountability and we've talked through that before over the last few years. um whether you are elected or appointed whether you have oversight from a board. From a city council like this whether you're appointed by a mayor or partially by a governor. All of that flows through 1 thing and that's accountability or flows to it. So I don't think we've been. Pushing too hard over the last few years to do much more than figure out what is going on with the system and how do we hold all the people in the system not making it personal not 1 person. but the whole system accountable for how it works or doesn't work. And that is something I think we have talked about in briefings. We've talked about in in side meetings, uh a couple years ago. It is merely us trying to figure out how do we improve this system? And that's all we're asking for from you and the entire CTA. and I think what we haven't seen. Over the last few weeks is a real uh, strong dynamic in terms of getting that done. And I think that's what led to a couple of my colleagues pushing. that resolution and we don't sign on to those things lightly, but when an elected official or a public official isn't doing that job, whether it's at the park district, whether it's at the C DOT office or wherever it might be we all have to make sure we express what our constituents what our ridership what the people in this room, uh feel on a daily basis. So it's not a personal thing. It is merely about accountability through a democratic system to see how we are operating. um so my first question is Similar to what? I asked an appointee a couple weeks ago. Uh the CTA and you mentioned it is facing that 500 million, uh or more shortfall. what internal action have you taken or your staff taken to increase Revenue to address this problem including um Addressing it with Springfield. Well, we're in the process of addressing with Springfield right now. That's the work that we've been doing through this entire session and this work that will continue um at the legislature moves forward. Um, There isn't an internal solution to a hundred million dollar dollar deficit. I I I'll just tell you that right now. Um, I I I do not have the revenue tools to fill that hole. Um, I'm not alone in that regard veteran Pacer in the similar situation. These are these are gaps that are Way Beyond anything you've ever heard any transit system ever talked about in any previous fiscal crisis that we've ever had in this region. But we used to talk about doomsday budget scenarios, you know back in the 2000s. Those were deficits of 10 million or 20 million dollars. Um The solution to this problem is a re-examination of the funding that's necessary to support public transportation in this region. It has been an issue that has never been adequately addressed from the very beginning when the first original uh, formula was put in place to support public transit. It is a Formula that in my opinion has historically short changed the Chicago traps and Authority. Um by way of example, we provide 80% of all the trips in this region. But we get 48% of all the funding. Um, that's not that is a reflection of how the funding formula Works in our region, but it's also a reflection of the subsidy sources that have been in place to support the funding for this region. Um, These are things that Springfield needs to fix. Um, we are not going to be able to fix them ourselves. Uh, and we we're obviously hopeful and optimistic that we'll be working with all of you here in the city council to advocate for the type of funding that we really need to allow the system to operate the way it should operate going forward. Yeah, and I I agree with you there. I think I believe in a you know, heavily subsidized trans public transportation system. That's the way it works in other countries. Um, who do you think the best suited person is to represent the CTA at the RTA? What kind of person should we have their to? Focus on just what you said which is uh 80% of the trips, but we're only getting 48% of the funding and that same kind of person who will go down to Springfield and demand the subsidies that we need to run a better system. Well, I'm not I'm not a particular person but I know you're asking what type of person in general. Yeah, I look. You know, I I obviously I'm not the individual who selects who represents any of our boards, um, including the RTA board. I think what you want is someone who who, you know has the city's interest in in in you know at top of mind that is prepared to and capable of advocating on behalf of the city, uh, and behalf of CTA. Um, uh, I don't think you necessarily have to be a transportation expert uh to fulfill that function. Um, but I do think that you have to have a commitment to to the city in this community in order to be able to uh, adequately represent and and address our issues, uh at that level. Thank you, um and chairman 1 question, uh, and then I'll come back. Um, Can you give us an update on? um Let's see switch here. Um the rail cars that we had a contract for I know we have different contracts kind of come up and um, some things are finished. Uh, we had a contract signed with the Chinese owned company to build 846 rail cars. um With an option for you know 400 and then 446 the original bid was for 1.3 billion and that was in 2016. Then the pandemic, you know a couple years later the pandemic hits. Um What uh, what is the status of that? Um, Delivery of all those cars and what options do we have if they're not delivered? Well, first of all, the the real cars are being delivered during the process of being delivered right now, uh, we can get you the exact number of cars that have been delivered and how many cars are still uh remaining under that contract. We have not um, uh taken delivery of any of the option cars as part of the option, uh process yet. We're still in the main portion of the of the contract itself. Um, there's been no indication by the manufacturer that they're not going to honor our contract. They have continued to regularly deliver the rail cars as as we expect they would um, but if there were to come a point in time where that where that would become an issue, then we would obviously pursue the legal remedies that we have under the contract to both, uh protect ourselves from the losses that we would incur as a result of that. Uh, and then we would have to go back out on the street for another procurement, uh to cure the additional rail cars that we need. Um from another company. okay, um, if you could provide that through the chair, um, and then also what the performance is of those rail cars, you know what um, What over the last uh 8 years what that has been and then what the expectation is that I would appreciate that. I know we have an issue with the bus company that went bankrupt and you know that's providing with the uh us with the electric. Yeah buses and that's that's a separate issue obviously, but that's another huge concern. Um, I I just want to be sure I understood the question about the rail cars Alderman. Did you not know the performance performance and then the uh, how many are in operation how many you might option in but performance how they're working how they're working out basically. Okay, I I can tell you just anecdotally that there that they're working out fine. Okay. Um, we have not had any major Fleet defects or anything like that, um as with any rail car, they're nits and pits of things that you kind of deal with, um, sort of 1 off and things like that, but we can give you a full report on his performance. Thank you, sir. Thank you chairman. Thank you. Um We have William Conway, but I think he stepped out. So, uh ottoman David Moore was joined us remotely. Chairman, I want to be counted towards Quorum and if you will, let me come back if if somebody else have questions. I got to get in a better spot. Okay. That's okay. Bye share baskets. Thank you Jeremy. I appreciate it. Um, thank you so much. Uh, Mr. President. Um, I I do appreciate your uh remarks coming in I think um to something that my colleagues spoke to uh, when you are, uh, either a public official or a Public Employee, it doesn't invite some level of accountability and scrutiny and I do recognize. Um, Just the reality that as people of color. It does feel a certain kind of way being on the receiving end of some of that feedback. Um, I think any of us if you were to look at the Twitter accounts that attack us regularly, uh, it is an unfortunate part. I think it's something that um, none of us, uh, Feel any level of comfort about because I think people Step Beyond the the pale and some of what those attacks are. Um, but I think that is separate from feedback when we're talking about the service I think to to your point. Um, the CTA is largely, uh African-American when you think about the staff and so when we get complaints from workers about their treatment, we take that into consideration when you think about who it who it serves it is majority 52% according to surveys that you all presented folks who make $60,000 or less. Uh, when we look at who makes the most complaints per your survey as the south side of town. So when we think about who's affected that is actually also how we look at the situation. And so um, I do appreciate how it feels. Um, I don't want anybody to feel in that position, but I think also having a recognition for example in a resolution itself, um different things that were mentioned as far as some of the concerns is something to take into account. Um, I've got a number of questions, uh here so I think first I'd like to start. Um based on looking at the dashboard, right? So your dashboard talks through how many folks you've been adding on when it comes to bus operators. But so it ALS speaks to attrition. So I think 1 thing I'd like to figure out is when you say who you're hiring. There's not uh, a distinction between like rail operators flaggers and the other positions, uh, would you all commit to actually sharing that on your dashboard so we know the difference of who's being brought on and who's not I believe we do share that on our dashboard. I'm I'm looking at at uh trauma call and who who oversees the dashboard. Yeah, I think you're you're referring to the to the rail operator or the rail operating Workforce. Yeah, the bus operator hiring. So when I'm looking at it here, it says the monthly number of hired employees and it also shows the separation and employee transfers. So it doesn't differentiate like which position we're talking or be brought on and which ones are the ones that are leaving those are all bus operators. So when we say bus operator hiring it's all bus operators that okay. Um, what is the plan uh, right because we've seen this for a number now the attrition is like sometimes half of the amount of the folks that you're hiring on. So it feels like trying to pour buckets of water out of a sinking ship because it's you're losing so much compared to what you're bringing on. How do you guys determine? I'm sorry, and I mean the direct it to both know. I know yeah, I know you're talking. Yeah. Yeah, how do you determine why people are leaving are there exit surveys that let you know why people are separating why they're transferring. What do you do with that data? The journey answer is yes, we do do exit surveys. We do talk to people, you know who leave to sit there willing to to talk to us and we do have follow-up on that. I I don't know Tom if there's anything else you want to add to that aspect of the question. I I I do want to point something else ottoman. We're not seeing half of the people who are hiring a trit out, um spinach the percentage changes over time. Yeah. Um, uh and and And you know, certainly when I talk about getting back to the to the level that provides full service for CTA. I'm accounting for the fact that we will continue to have attrition as part of those overall numbers. Yeah, because I think I think for for our because now this information is being shared. It does look like pretty much half when you go over the average. So to figure out how you account for that over the longer. It makes sense and I really appreciate your point. Well part of it. I mean, I'll be quite honest with you part of the issues that the challenges of the job and I don't mean that the challenge is in terms of what management may do be doing and not be doing but I'm really talking about the challenges of what people put up with when they're driving a bus or operating a train car. Is that what you guys is that what you're seeing on the exit surveys? Yes. Can you share that data with us? I'm happy to share all the data with you. But let me finish my point. Yeah. Sorry. The point is that our employees are subject to a level of abuse. That nobody should have to go through and it's part of just the reality of the society that we live in today. You know, I see I I I see videos of our employees being punched. I see videos of our employees being spat on I see videos of our employees having drinks poured on them and things of that nature and that is more a reflection of what we you know, the environment that we operate in as much as it is something that management is done 1 way or another that leads to that decision. Um, uh, so you get a lot of employees who basically are like, I don't want to do this I can tell you right now when you have a commercial driver's license, You have a very marketable, you know piece of paper. Probably a lot easier to drive a UPS truck than it is to drive a CTA bus. Um, uh, and so we we faced that we faced those types of challenges and there's a lot that we've done obviously to try to address that in terms of increasing the pay and all the other things that that we normally do around that. Um, but um, you know, the the attrition rate continues to be a concern for us, It's higher than we wanted it to be. Um, we're going to continue to work on how we basically can improve it. Um, there's a lot that we're doing around employee morale, uh these days. I've I've created a whole department within the agency now that's focused specifically on the type of things that help address morale and other issues with our employees. Um, but it's an it's a work in progress and it's 1 that we obviously are committed to doing and whether we're going to commit it to keep working on uh to try to hold on to the employees that we obviously expend a a significant amount of resources training and putting them in a position to to fill these roles. Sure. I think I think to that point what is the number goal for attrition rate that you all have in CTA? I believe it's Let me just clarify too when you're looking at excuse me. Hold on a sec. Um, let me remind the panel that prior to you speaking. Can you please restate your name and your position Tom? Mccon chief administrative officer. So let me just note to a clarification on the on the data when you look at the monthly number, you're seeing both. The number of people that are hired so in the previous month, we're looking at 100% or so that are leaving. It's not 30 of that 100 right? It's 30 of the 3,700 employees that that we have. Yeah. So like overall you got folks who retire you got folks who transfer so I think for us getting more specificity on that makes sense and I think to the point that the president made for uh, my colleague otter person Fuentes, like if it's data that we're just not interpreting. Well, that's why we have the quarterly hearings for you ought to present it rather than just do a speech in the beginning you could show us a presentation and say Here's what our data shows some other folks May read it differently, but this is what we take from it and what we're doing to improve I think that's just a better use of time for the quarterly hearings. I'm happy to do that Alderman and if as we move forward with these with these hearings. It may be helpful to have a conversation about specific topics that we like to talk about. Yeah, because I think in that context we can bring forth a formal presentation on various subject matters that I think would give you the ability to better understand the data and the better, you know have a dialogue around what we're doing or what we're not doing to address the concerns. I would love that. I have not received that. Yeah, we will we will work with you. Yeah, because I think that so that it feels less personal. If we're talking about the data and Improvement, I think you know, I got a little confused on our end because we had a meeting 2 3 weeks ago that I thought was for that but it was actually IGA making introduction. So I think I want to make sure we have those meetings to set up those metrics so you can quarter over quarter actually be able to track it in a way that makes it feel less personal. Yeah, I you know, I'm fine with with having conversations around the agency. And not about me. I think that if you if you distill my opening remarks, that's really the point. I was trying to make unfortunately, it shouldn't be about me right it should be about the agency. Unfortunately. I'm not saying I'm not saying that as the head of the agency, I'm not accountable for it. I'm just saying that it should be a conversation about what we're doing as an agency. Yeah. Yeah. No, I I agree with you. I think um rather than it being viewed as a binary either or unfortunately when you're in a public role it's and also write it is but but but what the point I was making and the point that I continue to make is that the nature of what was being done to me is very unusual. I I get the whole idea of your public official and you you you take credits with them. I take criticism all the time. I've been taking criticism for decades. I've been a public official my entire career. So the concept of taking criticism has never been a sore point for me. But what was going on here with Way Beyond that and that's the point that I was making, okay. from there. I I do. goal, right? yeah, so the goal of of that President Carter mentioned at the start that we'll have a full bus operating Workforce by the end of the summer incorporates, uh what we see as normal attrition. So right now the attrition is and you can see the numbers right? It's a little bit higher than it was pre-pandemic. We're working to bring that down but it's a variety of factors. We've got the information from employees to work to bring it to to bring it down. It's actually better than we're seeing amongst our industry peers, which means that we're making progress there, but we know there's room to improve. Yeah do the chair we can get like what that data looks like and then also I guess you mentioned normal, but what's the number? What percentage of attrition what are we talking about? So right now we're at about 15% attrition. I can get you the exact number on bus operator positions alone. So and then we can compare that to what it was what it was pre-pandemic. Yeah, if you get through the check for a different positions, I I appreciate that. Thank you. Um, I think uh, so similarly, there's a little bit of confusion on some of us because you bring on people who get hired their flaggers for a certain amount of time then they go to to training to become real operators. There's a flake rate that occurs. Right? Some people come back to real operator training just to kind of brush up on what they already know. Some folks are brand new. What does that look like as far as the number that comes in typically and what you actually end up with on the end because we're not seeing the amount of increase 1 would See based on what you're bringing in. Let me let me try to just break up the question. So I understand. Yeah, what what answer you're trying to look for? So people people who become rail operators start as flaggers. Yep, and so the recruitment the external recruitment is for Flagger positions. It's not for rail operating positions. We don't hire directly from the outside for rail operators. Um out of the flagger pool people can go into the training program to become rail operators. Um, there's been some misunderstanding around how long someone has to be in a flagger position before you come a rail operator. There is no, um minimum amount of time that you have to be a flagger before you can become a rail operator, um there I know there's been some thought that you have to be in in a flagger position for at least 12 months something like that. That's not correct. Um, there's nothing in our Collective bargain agreement that restricts when someone can move from the flag position to the rail operator what really drives it is both the capacity for us to do the training. Um, the number of classes that we're that we're basically trying to fill uh, and the time frame that we want to give people to at least become familiar. with you know, the the the the process of being on the rail right away, which is 1 of the reasons why we we move from the flaggers to the rail operator position because we want people to have had some level of experience understanding how movements occur and how the how the system works by working on the on the right away itself, which is what flaggers do. Um, I think Tom do you have can you give some numbers about where we are with the rail operators themselves? Yeah with the rail operators then let me start with 2 things. So on the flag or side we are hiring in flaggers at the rate of about 20 every 2 weeks and that Workforce is increasing we can get you the exact numbers. Um, we also are running 3 classes concurrently of training courses for those flaggers to become rail operators, and generally that's about a 12-week process to go through that training again. We can get you the exact numbers, but that just gives you a general idea of of where we're at in the process. Yeah, that would be helpful for us just to kind of get even like a future presentation to talk through what that looks like. I mean you're saying there's not a minimum, but I'm sure nobody comes in Flagger day 1 and day make the rail operator, right? So no and I think it's because of the output that you just heard here and I think it's also important to remember that I do need flaggers. Yeah, if if if I were to have my my chief Transit operation person tell you uh, my chief infrastructure person. There we do need people to help us. With work that we're doing on the right away, which is what flaggers do. Um, so it's not as if I'm trying to basically drain the pool, right? So that's why you you're kind of maintaining this balance between the input on the flagger side and the output on the rail operator side, but that's part of what we set up over the course of this year. When we made the the determination that we could fill 200 rail operator positions by the end of the year. Yeah, I think for took all that into account. Yeah, and I'd like around 2, so I'll cut it short but I I do think that having a better understanding of specificity about that process is in important because if you guys are committing to like end a summer end of year and we're not hitting those numbers without a talk through of what's Happening you're going to see the same response that we just had about a month ago as to like, we're not getting it done. And so you understanding it would be helpful. So I'm happy to make that 1 of the topics that we walk through. Um, um at the next Hearing in the meantime, we can get you more detailed data about what it is that we're doing and where we are. Yeah, I love that. Thank you. Thank you Vice chair. Um, just just to level set everything we scheduled this hearing for 4 hours. We've reached the halfway point. Um, so I'm going to move on to non-members at this point, but I want you guys to be mindful. We're approaching uh them. So keep your questions and if we can come back to around 2, so non-members, we're going to start off with uh, well before that as David Moore, uh, uh chair ottoman Moore you are you are you ready to speak? Yes. Yes after Alderman Moore. We're moving on the non-members starting with Daniel lpat Alderman Daniel laspada. Uh Alderman Nick pisado, mana hoppenworth and then Lamont Robertson followed by ultimately. I'm gonna mix that up Stephanie Coleman, but go ahead go ahead. Uh, Don Moore. Can you hear me? Yes. Okay. Um, thank you so much. First of all, I want to um thank the president for uh coming before us um, and I appreciate um, my colleagues in terms of you know, some of their concerns let let me just try to um start out in terms of what I see and I think and I want to say to um president door on his team specifically for me when I call on behalf of the 17th board residents. I tend to call you directly or someone else on your team and everyone has been very responsive about um, any concerns that I may have um with my decision Tennessee and I and I honestly don't get a lot of calls, um concerning um cha, um, but the ones do I do get you are are very responsive. Uh, I will say this though, and I don't know when and where it happened but because I could I have a tendency to call and get responses. Um, I necessarily didn't need to always have a hearing but I'm also an advocate of anybody that's asked to come before the council that they should appear and I think some of the um, um issues here from the start president bovo was um, and I'm not going to say it was a reluctance on your part. I don't know if that's the word to use but whatever. It happened in the past that you didn't quickly appear. I think that sort of left a bad taste in a lot of council members, um now to get us here, but with that said, um, I I think you are doing it, um an exceptional job. Um, I have to say that what we're dealing with the federal government and trying to get money from the federal government in different states and different cities. It's a challenge and I don't think you get enough credit and and being instrumental in getting funding for this rail line extension project. Um, and I think it's 1 that You know, uh not only to be highlighted but also praised. Um, having your relationships with people in Washington DC is critical if anybody's been a government for a while that comes uh, we never want to get get get rid of anyone that has those relationships because as people say we just can't run CTA by collecting fairs. Otherwise, we would have to extremely increase our fairs to effectively operate any public transportation and and that can't happen. We need um funding from DC and we make we had to make sure that we have those relationships are um that are there and so I appreciate you for not only having those relationships but also using um, those relationships relationships matter another thing. I think you didn't get credit for and something that I watched and kept the eye on Although we had people and we had a shortage of folks. Um, whether from people leaving for other reasons or whatever there were no layoffs during Co um, and and that's and that's major. Um, um, For us to not have any people get laid off, even though we were facing some um Financial, um challenges. Um, you've been a um, Transit leader for over 20 years. Uh, I mean with over 20 years of experience in the industry and it's something that you know, I totally value. Um, Uh, I think you so far. I've seen more than 8 billion of projects completed. I think you you talked about that. Um and And you're the first African-American president? um Since in this agency reception since 1947. I know we have some chairs. Uh, I don't think I can remember if lubberman was president. If so, but that's I can't recall if he was president of CPS or a CPA but your your commitment to getting that funding and I don't care what anybody say funding and money is what we need, um to operate and to operate effectively and um efficiently again, With money, you know also need people and quality people that you can hire. There's every industry including CPS. Um CPD and I say CPS with teachers CPD with police. Um, We see these problems and we and we're not asking to get rid of our um superintendent. I think when we get continue to get more qualified people on board, uh people that can do the work. I think we'll see continued continued improving and I say continue because I definitely see some improvements, um within CTA and so um for the ones that have concerns I respect them, but I don't think this is the time to try to get rid of someone who can be in a position to Help us, uh address these concerns and I thank you so much president Noble for uh peering before us and answering. Um, the tough questions. I appreciate you. You know, thank you Alderman. I just want to amplify 1 thing that he mentioned that I hadn't really talked about. Um The reason we've been able to continue to run service and not lay off. Uh anybody is that I was able to secure a 2 billion dollars in federal emergency relief funding. That's basically subsidizing CJ right now. That's why the 500 million dollar deficit that we're facing at the end of next year isn't happening right now. Um that 2 billion dollars is going to run out in 2025 and that's 1 reason why we're so focused on getting the funding. We need down in Springfield to help fill that Gap. But if we hadn't gotten the emergency relief money, I would have been laying off employees. I would have been cutting service. I would have been raising fairs and um, we would have been hitting this fiscal cliff issue. Probably 3 years ago. All right. Thank you president for that information. Um, are you Alderman Moore that concludes your comments? Yes, sir. Thank you so much chairman. All right. Thank you. Um, so now we're moving on to non-members, uh prior to that. Let me acknowledge. Who's my guys? Non-members do have joined us. Uh ottoman Stephanie Coleman ottoman Lamont Robinson on Nicole Lee. Um, Miss Gil viegas and ottoman Walter. Bernett is joined us remotely. All right. All right, uh Al spot you have the floor. Thank you. Chairman Mitchell, uh President Carter. Thank you so much for being with us today. I'll I'll make 3 brief comments and 3 brief questions number 1 I I want you to know like how essential and integral the CTA is to the life of myself and my family every morning my daughter who's 20 months old we take the CTA. We take the 56 bus to daycare Ford and back her favorite place to go outside. The house is the Peggy Noe Park Nature Museum, and we're really fortunate that the 74 bus takes us most of the way there the 76 diversity takes us all the way home. It's fantastic and I want you to know the buses are always clean. They always feel safe and For my daughter I try to model for her the courtesy and the gratitude that we should be showing towards your employees on a daily basis. Number 2. I want you to know that. I I do not believe but if I have ever Implicitly or explicitly criticized the performance of your agency or your job performance on the grounds of race. I would apologize for that and am willing to be held accountable for that. I do not believe that I have done. So but if I have I accept the accountability I will also say that in all of the written Communications I've ever received in the warden night appointments I've had with my residents. I can say that no 1 has criticized your performance or your agency's performance on the grounds of your race, and if they ever have or do in the future, I will hold them accountable to that as well. I will also say when you talk about that budget Gap that budget Gap is real it's pressing and it's going to be a crisis and I I feel like if we're going to talk about the need for CTA performance. We need to put skin in the game as well a few years ago during the pandemic 1 of the things that this city council did in our budget was we pulled back right to your Revenue that was going to the CTA to the tune of 20 million dollars annually. Something that if that is a first step that we can do as counsel to be closing that Gap that is a budget ask that I commit to making this year on behalf of your agency. So I want to say that because the work that you do is not only essential to my life. It's essential to the lives of thousands upon thousands of First Ward residents. Having said that I I do have 3 questions. So on the meeting of the moment. Dashboard, which is great and transparent and robust. It does talk about when we look at the highest causes of 10 plus minute delays that disturbances and passenger related matters are the top drivers of those 10 plus minute delays and that is disproportionately true for the blue line that serves a lot of first word residents and Logan Square residents. I am curious what we have found to be effective at addressing those D disturbances and passenger issues and what are investments that you would like to see happening to cut down on those issues so that we can in turn cut down on those delays. Thank you Alderman. And and first of all before I answer your question, uh, I wanted to to tie your comment about the ride share Revenue to a comment that was raised. Um, uh by 1 of the alderman about slow zones. Um, Part of the money from the righteous Revenue was used to basically do track renewal work that allowed us to decrease slow zone. So it was called the FastTrack program and it was designed and focused on exactly that point. So while we obviously continue to to make repairs drive slow zones and address it that money was going directly to supporting that effort. The other part of the of the funding that was being used for the ride share program was was was doing um, uh, Safety and Security upgrades that our facilities new lighting, um, new cameras and things of that nature that allowed us to address safety concerns on our system so I can tell you that you know while that wasn't a lot of money that we necessarily that can actually came out of that Revenue. It did have a difference on things that we know impact customers experience. And so it was an important piece of our budget, uh, when we had it and it's obviously a piece that we've had to to absorb in terms of funding those activities in other ways, um with with regards to your your your question, of course now, I forgot the question because I talked too much about that. That is all I'll I'll repeat it back and I will say that the FastTrack program works. I remember what day between Damon and Lake used to feel like there were days that you could walk faster than the train. Let's say, how are you trying to sneak? Another 1. Amen? Come on, that's the comment not a question. Trying to be supportive. So the question was related to disturbances. Yes disturbance passenger drivers of 10 plus minute delays, right? What are we doing what we'd like to see us doing so Part of the the challenges around disturbances is both. The the nature of the disturbance they're not all disturbances are necessarily equal, uh, in terms of the impact they have on on the system. And then what the response is to the disturbance and in many cases, the the response issue could be as much a CPD response as anything else where if we're dealing with a problem on our on our rail car or that filling in to our platform. You will find the train sitting there waiting for appropriate support to deal with that problem, uh, the police response times, uh can vary dramatically and I'm sure as Alderman you all deal with those same issues in your own Wards, um, depending upon what else is going on in the city and the time that it takes to get to you know to get to us, um, uh, and so that that has a impact on what you may see here other times. It may be that there's been a crime that has been committed and this and the service is being delayed by the police at their request. Um, uh, that's obviously a different situation. Uh, given the nature of what we may be talking about. We we don't we don't give that level of detail in our in our Communications, uh about what's the nature of the disturbance, but certainly when there's been some sort of you know, significant crime, uh, the police department will declare the the scene a a crime scene and that will basically impact how we deliver service either because we have to spend service or we have to do other work around around that service until they're able to allow us to resume normal service again, um, The most obvious solution to to the challenge that I'm talking about is reducing crime. Um, you know, the good news is that crime has been reduced on CTA. Uh, the bad news is that there still is crime on CTA and and um, you know, I think it's probably a more robust conversation to have with the police department in terms of what additional strategies we could put in place that can help with that. Um, uh from our perspective, uh, we believe that obviously having a higher degree of visibility of the police on our system. Goes a long ways toward both deterring crime, but also giving our customers the feeling of safety. Um, I've always recognized and I've made this point before the security guards that I have on the system are not a substitute for the police. You know, they they can engage to some degree. They can do a little bit of the you know, holding hands around um, uh rules of conduct and stuff like that. But at the end of the day, I need the police to step in, you know, when there are issues that are occurring on the system that that definitely need to be addressed that way. Um, so from my perspective, um, more police and more police visibility would be the big the big thing I think would help a lot. I hear you on that sir. And I I know as 1 of our speakers spoke to earlier criminal and lwd behaviors have no place on the CTA. If your staff offline can help us understand what percentage of those disturbances are more. Mental health or substance abuse related in that case. There may be additional or perhaps we might argue more relevant Personnel that we would like to see staffed on the CTA trains as well. Yeah, that's a very good point and and I should point out that we do fund through dfss the uh presence of Social Service, uh agencies on our system, um that do interventions and and I know that they have data about what their success rate has been in terms of that effort. Um, you're absolutely right that homelessness and mental health, uh issues as well as drug addiction are also challenges on CTA and the more resources we can put to that I think the better, uh, I have committed to to funding 2 million dollars worth of those Services last year and I'm funding 2 Million dollars of it this year and I'll continue to fund it. Uh, as long as those services are needed but I I I don't want to give the impression that 2 million dollars is necessarily enough to deal with this problem. I I think all of you recognize the challenges around homelessness and mental health, uh, uh issues are it's a much bigger issue than CTA and 1 in which we really do need some sort of holistic approach that's going to really deal with that problem throughout the city because I think as you address it as a Citywide issue, you'll see a corresponding impact on CTA. I I appreciate that sir. My question number 2 is related to Blue Line Service. So, um again, like going by meeting the moment, uh data that I pulled earlier today and as you said the the data and its interpret, Data listed is 1 Thing interpretation. There's nothing another so I want to give space for interpretation that said in April 2023. We were at 82.3% service delivered April 2024, and we've had some vacillation in the middle, but we're currently at 86.8% service delivered. this is this is underperforming against the service as as a whole which I think is what the frustration is for first word residents. And I know you talked about the the point related to short turning that there's times that we don't go all the way to the Terminus at Forest Park that we turn around early to go back to O'Hare but as you also shared earlier, like I don't want my residents necessarily to the be the beneficiary of a lack of service to black and brown communities on the west side either. So what is what are the steps that we can be taking to? Get to 100% or close to 100% service delivered that don't rely as much on short-term turning. Well as as we continue to increase the number of rail operators that we have on the system. We will have to rely much less on short turning to address that issue. It it is it was part of what we need to do and and and just to just to clarify. Um It was really a demand issue between the Forest Park branch and the of the blue line and the or her branch of the blue line. So it's not as if we weren't running service. On that branch and providing that service but the demand that we were seeing under her branch of the blue line was Far exceeding the capacity for what it was that we could provide without doing some short turning. We don't short-term every train it it is periodic. Um adjustment that we take into account what we need to also service the rest of our system. Um, but it was 1 way to deal with what what we were seeing as concerns about overcrowded platforms and other things that has been alleviated, um, uh both by the short term turning but also by the addition of additional rail operators, which we will continue to add over the course of the year. Uh, and and as we do that you will see both an increase in in the performance of the the rail line itself in terms of schedule, but you'll also see and and Improvement in the quality as well as the quantity of the service that we're providing, uh for that Branch as well as through the rest of the system. I see that I I appreciate the response sir. And I I will follow up offline about how we can be supportive of additional hiring. I would note that April 2024 was our best month for rail operator hiring in a good long while so that's fantastic. It is um, and it's it's important to point out. Like I said that we hire as flaggers I and then we move them into rail operators. So we don't directly higher, uh rail offers off the street, but you're absolutely right that this year. We we have trained and continue to train our rail operators at a very at an accelerated Pace, uh, so that we can meet our goal for the end of the year. I I will more accurately say conversion up to rail operators. And hopefully like we continue to build that Flagger pipeline my last question. Goes again back to meeting the moment. So it's the intersection of buses and the DNC which we saw some reporting on earlier. So if we look at April 2023 we had 23% of the bus fleet unavailable for service and it is instant different direction since then, but currently we're still at 23.6% of the bus fleet unavailable for service. Now, we're not looking to take a a high number of buses out of operation for the DNC but it did feel like a significant percentage. How are we making sure that we're going to have significant sufficient operators and buses available? For that time period so that we don't see a reduction in service Citywide to take care of our our DNC attendees. Well a couple of things that you need to keep in mind 1 is um, we don't know yet the exact number of buses that are going to be needed for the DNC. Uh, we entered into an agreement with the DNC to provide up to 250 buses. Um based on the conversations that we've had with the DNC today is it's going to be south of that number. Um, I don't know what the final number will be um, but the thing that that keep in mind if that is not just about the numbers but it's also about how the service is being provided that really dictates how many buses operators that may need at any particular point in time. Uh, the other thing to keep in mind is that we have the ability to have our operators work overtime and things of that nature to basically cover it without impacting our service as a practical matter. We Face these kind of challenges almost every week with with special events and concerts and other things where we provide extra what we call unscheduled service that is provided to support the activity or the events that we're talking about. So this is not a totally out of the normal role for us. There are some unique tweaks to this because of the security nature of what we're doing and and the need to address that but we're working very closely with the DNC. We're working very closely with the city of Chicago and the mayor's office and are working through both the the number of buses. They're going to need the routes of those buses are going to have to take and ultimately what the resources are. They will have to dedicate it to that, uh, and and I'm confident and comfortable and and certainly my chief transit officer who who is responsible for the bus service, uh, he and I have discussed this and we're all confident that we're going to be able to meet those needs without negatively impacting the regular service that we provide throughout the system to some degree. That's also been helped tremendously by The increased number of operators that we brought on board as I indicated before we've hired another 400 operators just so far this month, uh, and we Platte be all aligning perfectly for us to be able to manage this and still manage our other responsibilities throughout the city. I appreciate that very much. Thank you, sir. Thank you chair. All right. Thank you. moving on to ottoman Mana hoppenworth followed by I'm in Nick's bazo followed by next pasado and guys that we as we are approaching. Um, can you prioritize your questions so we can get let's get everybody an opportunity to address the president. Thank you chair. Good afternoon. Good afternoon president. Thank you for being here. I want to thank you firstly for coming to visit the 48th Ward. We're very excited about RPM and and your team has been incredible. It's the first time in a 100 years. We're going to see these Investments to our red and purple lines and it's going to make a difference across the whole city. So thank you for that. Also want to thank you for your commitment to the second chance program. It's a very important program that I I don't think that we talked about enough and it it really does save lives. So I appreciate that so much. I wanted to first Ask what? What's the percentage of women you have on your Staff, do you know if if you don't then if I could get that through the chair? Yes, I I can get that for you. I I probably do have it here somewhere, but it would probably take me a minute to find the sheet. Yeah that has that information on it. But uh, we do have a very diverse, of course including females. I yeah, and I appreciate that. Um Particularly for um, I have it for you. Okay, go ahead. Um of our total Workforce of employees 34% are female and 65% are are male, okay. I I ask because uh, there was a somebody who came for public comments and I do want to thank everyone who who did come to give public comments because it's important to listen, um, that bathrooms is there. They should be prioritized workers should be able to have access to bathrooms. So if I could get your commitment to address that issue, please yes, and let me let me clarify that a little bit. I I I didn't respond to it in in my remarks but We share the same concern about providing our employees with appropriate facilities to to use for restrooms. some of the challenge here is just the location where some of our routes have to end that don't provide the the the um infrastructure the space to put in a a full War, um, brick and mortar, uh, restroom facility, but we also enter into arrangements with with businesses throughout throughout the city and along a number of our routes that will allow our employees to use their facilities if they need to do it and we certainly um, uh, do not discourage our employees so they need to stop um in the middle of a route because they need to take a personal, uh, as we like to say, um in a perfect world, I would not be using porta-potties anywhere. I I I don't disagree with the comments that were made that it's not an ideal solution, especially in the winter time when when you're dealing with with below, you know, freezing temperatures, uh, it is it is intended to be almost an emergency option for people with the ability to also use other options along the way the final point I would make is That this is not a new issue for me. It's not it's been brought up by the union leadership, uh with with me and with CTA and we have certainly work with them in terms of altering routes and doing other things that allow our operators more opportunity to end up in places where they don't have to use those. I I appreciate that you're going to be continued and we'll continue to work on that problem. Thank you. Thank you. I I appreciate that. I I wanted to um You know we've been talking about. cleanliness um on the train and uh, well firstly I would I will say that um, We put out a survey to our constituents. And over a period of 10 days. We got 153 submissions to our survey. Um, therefore things that people are concerned about and it includes cleanliness reliability safety and accessibility. And it's all the things that we've already talked about, um, including how to report concerns. what we also found talking to the kids constituent Services team is that sir, 15% of our constituent service requests are related to CTA. This is separate from RPM. and it has to do with safety and it has to do with cleanliness and reliability and accessibility and the biggest thing that people of our complaining about in the document is smoking. The last time I took the red line. As an ex smoker it does bother me. It bothers me very much. You know, I used to I used to take the metro, you know from the suburbs when I lived in the suburbs, and there used to be a smoking car. And I used to smoke. I I can't imagine that life again, but actually people are living it every day. And so many many people have talked about smoking and I had to go up to somebody and say please I wish you would not smoke on this train knowing that they could have responded in many merits of ways. So can I and and uh, I have 3 other things to say. So, um, I would just like a commitment, uh from you to have a plan on how we're going to address smoking on the trains. We are trying to address it. I I I I know I don't want to take a lot of time responding to it. But I I it is something that we know is a constant complaint of our customers. Um, we've actually created a a chatbot now that allows our customers to communicate to us complaints 1 of which is around smoking. Um, when that gets when they do that it gets actually transmitted to our control center. Our control center has the ability to contact the operator and in many cases. The operator will make announcements to these in to the car or to the train saying smoking is not permitted on here and hopes that that would help. Okay deal with the problem. Um, as you know, it's a it's a bigger issue around people's behavior and other things that create those issues. Um, and it's certainly something that we work with a certain something that that the police department view as a priority. Uh, and I know that there are more tickets written for smoking on CTA than just about any other violation of any other code of conduct. Thank you. I appreciate that. So I I I can uh consolidate the rest of my questions and and just to say that the survey um 153 people responded and these are folks who take the 147 15122368450. 9213620 7896580 on and on. And they take it because um, they need to get to work. They need to get their medical supplies to go see the doctor or they want to be entertained. You know, we we just want every single Community to be a destination and CTA can do that and I I Champion CTA. I I really love the CTA. I just want to just say that I would like um as you're talking about data and how important it is, we're going to continue to um survey our constituencies and I propose that you might prioritize in the data that you share with us. cleanliness reliability safety and accessibility in ways that I can go back to my constituents and say you know, this is the chat box that you can use that's helpful for me to share. And and we could track that and that that's the other thing tracking is um, they they say that that's a second thing smoking and tracking the tracking is not reliable. So, um, these are folks that you know work at Lori's Children's Hospital. You know, it's talking about healthcare workers. They they can't get to work on time to service. The people that really need them to the most so cleanliness reliability safety accessibility and we're talking about safety working with CPD, but not only that also how we servicing those who need alternatives to police. Mental health supports. Um, I I I know we've been adding to the list of topics to possibly talk about at a at at the next hearing. I'm happy to give you a more deeper dive into what we do around those issues, um from our perspective the data that we see around cleanliness the complaints that we're getting about claiming this have dropped dramatically. I I will counter to say that that's not that's not what we got in our survey. I know and 1 of the things I was going to ask you too is if you would mind sharing your survey with me, I will because my team so that we can then give you some more direct responses to all and and I and I I would appreciate through the chair, you know, just to share the explanation of how trains are cleaned how often they're cleaned. I I'm happy to do all of that and I think that's a perfect topic for um for that conversation 1 we can we'll give you a written response to that, but we can also give you a better presentation of the cleaning of regimen that we engage. agent and how we address cleanliness on our system both the bus and the train absolutely and um, I guess the other the last thing I would say is uh our uh constituency Trends older. And so elevators are very important and I understand with the construction of the RPM. That's an issue right now, but elevators that for instance that Granville they they are inoperable and they they have been like that for a very long time. So I'd like, um, just a through the chair how many elevators you have. And also how many are out of operation right now, we we can get you that information. I think it actually may be on our dashboard as well. Um, but uh our elevator up time how how what over the course of a 24 hour period how how often our elevators are down our elevator up time is in the 90% out range. So they're up more than they're down having said that there can be instances in a location or some other place where there's something going on that that elevator that particular elevator in that case may not be operating the way we wanted it to but if it you know it Please feel free to share that with us and I can get you more more detailed answer to your specific question. Yeah, and I guess that um that goes to back to you know, how do we report concerns? What's the best way for us at city council to report these concerns to you that our constituent Services directors can't address on their own. Sure. No, I I mean, I have a a a government relations staff that should be in contact with your office on a regular basis. There's someone assigned specifically to you, uh as Alderman and they should always just reach out to that team that team will get the I would say it would be more proactive about that that I I will certainly pass that along because I my My Hope Is that they are being proactive but if you don't know who they are and if you're not getting that type of feedback then that means we need to do more work which we will do. Thank you president. Thank you cheer. Thank you. Uh next we have uh Expos. Chairman, uh Alderman dial text me and asked if she could go ahead and me. She's got a meeting at 1 so if it's okay with you because she jump ahead of me. That's fine. Go ahead chairman Dow. Thank you chairman. Uh, hello president, uh Carter. Um, first I want to um, Uh, just give you a share a little good news, you know, when uh, the resolution came forward. I just want you to know that most of the uh, sign on to the resolutions came from people who did not live within my community and uh, most of the people that sent me emails to support you were people from my community. Um, I just wanted to say that I support you in your leadership. Um, I wanted to um, also uplift Gerald Nichols who has been the person, uh, the government Affairs person for for my office who's is proactive, um and keeps, uh me a breast of things. I want to uh, underscore the point that um, Alderman Mina hoppenworth was making about cleanliness and uh power washing of the stations, washing of the stations, especially the power washing of the sidewalks, um around your stations. I think it's something that's necessary, especially at High Traffic traffic, uh train stations like, uh, Roosevelt, uh, 47th Street as examples. Um, uh, I wanted to get through the chair. I don't want to belabor the point. I know that you've been here a long time, but I would like to get through the chair the MBE or I guess you do dbe numbers for your uh contractual spins. by ethnicity and amount and amount of spend. Okay, um wondered if you could comment on a couple of things. Um, I've been the People have been sending me some articles about some things happening in New York. Um 1 is um, the uh, intentional uh removal of uh homeless and um, mentally ill people off of their train system connecting them to services and I was wondering if you have begun having any conversations with the people. In the administration leading the treatment not trauma. um work To see if that might be a option for the CTA because I think more people would ride the trains if they felt they weren't going to be. Um, harassed uh, or, you know have some of this erratic behavior that people, you know are raising issues about so I wondered if you could comment on that and then the second New York program. Um, I was reading about was the congestion the MTA there is doing a uh congestion pricing program where the money raised from that I think uh is going to the transportation system in New York City at a rate. Of about 15 billion dollars that's quite a bit of money. Um, have you thought about that at all? And that's that's it for me. Thank you, Mr. Chairman. I'll listen. Well, I've dreamed about it, um, you know, getting that kind of money, uh into our system would be a wonderful thing, um, New York. Is the first transit system in the country to pursue a congestion pricing, uh fee, uh to support the public transportation operations in that City. I think it's important to also remember that in New York. You pretty much can't go anywhere unless you're on public transportation. So they they they're they're system is 1 10 times the size of mine and and secondly, um have probably 10 times the budget that mine does um congestion pricing is something that they got the state legislature to approve in New York. Um, uh, uh, uh mtas in the process of implementing it I believe there are some lawsuits pending against them particularly from uh, the state of New Jersey who isn't for obvious reasons real thrilled that the fact that you have to pay a fee to get into New York. Um, and that's working its way through the legal process, but I I know from having talked to the chairman, um of New York MTA John lever that they are very committed to uh, pursuing that funding source and they do believe That with the implementation that funding source, it will address a lot of the financial challenges that their system faces, uh going forward. So I think everyone in the industry is watching very closely what they're doing in New York, uh to see how it all plays out and certainly, um, when you look at the portfolio of options that the state legislature has around funding for the for public transit is region. I believe 1 of the options that the the mpos um, cmat put on their website congestion pricing option. Um, I think that, you know, the politics of whether that happens in a city like Chicago it's very different than New York. And so I'm not advocating uh for a particular solution to that but it is the type of Revenue stream that can generate significant amounts of funding that can be of that could be put directly into improving public transportation systems throughout the region, um with regards to your your other question about homeless. and and the program that they have there, um You may or may not be aware that that even in New York. That was a very controversial step that was taken and I believe by the mayor of New York at the time to basically say I'm taking all the homeless people off of New York MTA and and basically, um, uh some have argued criminalizing, uh, the um positive of of the unhoused um here in in Chicago and Illinois, the unhoused actually have certain civil rights in terms of what you can or cannot do to them. Um, they have a right to access public transportation. And if they pay as uh many cases they do they have the the right to do that. We have the ability and and we certainly um, uh, utilize our authority to require the individuals who are what we call continuously writing, um, uh on our system which means that they never get off. They just keep riding back and forth. We have the ability to ask them to get off the train at the at a terminal, um, uh, and and actually, um, our employees, uh work to try to make that happen because it impacts our ability to clean the trains if they're if they're still on there. Um, as you can imagine that say, uh, somewhat challenging, um activity for our employees to engage in there's a certain level of personal uh, physical risk, uh involved in that and so we're we're we We we approach that policy with a certain degree of of care. Um, but the real solution to that is is the solution that I discussed earlier which is getting getting these individuals the type of support that they need through social service agencies and others, uh to allow them to pick an option other than being on CTA as a place that they sleep and spend their nights. Uh, I've made the point on many occasions that I don't think anybody wants to basically be living on CTA. It's not A very accommodating place to be and is certainly uh has a significant amount of risk, um, a lot of the the physical assaults and and incidents that we see occur on CTA involve people who are homeless or people who are mentally um ill uh, and so I think that the real solution here in Chicago is continue to work with dfss in the city to really find options and Alternatives other than being on our system, uh for these people who need this help and getting getting them connected with those resources as best we can um, uh through CTA All right, uh, thank you Mr. Chairman. I have some other questions, but I'll put them through the chair and I want to thank alderman spado for his accommodation. Thank you. All right. Thank you. I'm down. All right. Bye. Thank you chairman. I can assure you. I'll get us caught up a little so I won't I won't be long I'll be in my usual brief self. Uh, so just want to start off. Thank you, uh President Carter and your staff for coming here today and speak for us speak to us. I I'm sure you weren't too thrilled about coming after the uh letter with 29 signatures on it. So, um, so just to let you know sir. I'm I'm appraising public and scolding private kind of guy. Um, I don't have to try to embarrass somebody and and in public to make myself look good. So that's not what I'm about but I am I am troubled by the way you started off today President Carter and uh, the fact that you you think you're being attacked because of the color of your skin. Um, I'm 1 of the 21. I'm not 1 of the 29. Can I share you? Um why I don't agree with the way they did it that you're not being attacked because of the color of your skin. So I just wanted to say that it wasn't on my list originally, but you kind of started off with that and and I don't believe that's the reason uh, many of the people on there. Some are my friends some are my enemies but I could assure you none of them, uh are going after you because of your color of your skin. Um, of course public officials shouldn't feel unsafe. Unfortunately. That's the story of our life nowadays. I don't know what's happened to this world. You know, we're a couple older guys here. We know how how the world is changed. Uh, the world has just gone mad. So I'm not sure I'm not sure what that's about. I don't have any answers for that. Uh other than just people need to respect each other. um Not sure why I only a handful of my colleagues will be here today of 2019 people signed on to a letter and we got you know, I don't know maybe 15 people came in and out today. I'm not sure why that is. Um, so I did uh did want to give a shout out to Gerald. I know uh Alderman Dowell also did that's really the only person I ever deal with whenever I have issues. He's always there answers my questions respond. I probably call him less than any Alderman but he still responds to me and he has answers for me. So I have 2 questions chairman and and that's it. Um, so so 1 question is, uh, President Carter, um I I heard I heard some troubling things about the percent of your work for us that calls in on a daily basis. Do you track that do you have a number? Can you say I heard it was 15% I don't know if that's true or not. So can you confirm or deny that and an average or a day? I don't know how how you would refer to it as but do we actually have that many people on a daily basis average twice? on a on a daily basis for daily average for what we would call unscheduled absences. So obviously there's the vacation and other things that we view a scheduled absence on a daily basis. We usually have to account for about a 100% Um, who would be I'm looking at my chief administrative officer. He actually tracks and let me answer your first question. Yes, we do track that data. And we do have that data. Uh, I think on on an on an average, you know day we we're looking at about a hundred, uh, people who take what we would call unscheduled absence. That means they just they and 100 it means what means nothing to me is 100 twenty 5% 2% you know 50% I mean, well, I I first of all it depends upon the I think the way to look at it is a 100 out of what category of of position fcta, um, not all absence of created equally, um, obviously we could talk about bus operators, um bus drivers and train drivers, you know about 100 people 100 plus operators don't show up. Um 1 of the reasons 1 of the ways that we deal with that. I I I want to clarify how that impacts our service. 1 of the ways that we deal with that is is why we have what we refer to as an extra board. So we have people who are basically available to fill. The runs for someone who doesn't show up for work, that's also the same people though that we use to fill the runs for people who are scheduled to be off. So, um 1 of the reasons why getting our numbers back up to a full Workforce level is important is not only just because of the schedule that we have to put out but it's because we need to fill the extra board so that we have the ability to manage those unexpected, uh absences that require us to to impact service. And so that's basically how we manage it. Um, I can get you the exact numbers for CTA in that regard and and also I could give you some comparables to what that looks like based on the industry as a whole absenteeism is a challenge in the industry as a whole is not unique to CTA. Uh, it's something that we all kind of struggle to deal with but we can certainly get you that data. Okay. Thank you. And then my 1 other question, I don't feel you're getting any help from the state's attorney. I may be wrong, but can you give me an idea? basically, and I don't not sure if I'm wording this right but the amount of CTA arrest that turn into convictions now, maybe not the raw number but percentage maybe so if you have I'm just making this number up a 100 arrests a month what percentage of those people average get convicted or is it everybody just dismissed dismissed dismissed? So because you have habitual problem people on on the CTA, which I everybody's well aware of. I'm sure your your main problem is you you got a core of you guys know, you're not going to say who they are or anything but a certain group of people maybe 50 maybe 100 that are just problems all over the place. So, can you just give us an idea of That your arrest and then these people that convicted get I can get you that exact date. I don't I don't know off the top of my head. But the point that you're making which I don't disagree with is that arrests and convictions are not necessarily A 1 to 1 ratio here. Um, of course 1 of the things that we do do is we do work closely, um, uh, uh, uh with the police department, uh, and and the the State's Attorney's office to really try to press for um, uh elevated charges when when individuals commit certain activities on CJ particularly any activity that involves, um, assaulting or attacking a CJ employee, um, ultimately in many cases so it's it comes down not necessarily always see the state's attorney comes down to the judge. Um, who is the 1 that's going to decide whether someone should get convicted whether someone can give you banned. From CTA or whether there's any other action they're going to take and so uh the judicial system in general and and I I don't want to put it all on the state's attorney because that's 1 piece of it, uh creates challenges in terms of bad behavior on CTA and certainly particularly amongst juveniles. I think there's a very real belief that there's very little that's going to happen to you for what you do on CTA and that certainly is a problem that we see on our system that leads to a lot of the challenges, uh that you hear both in terms of customer complaints and also in terms of service delivery because those are the interruptions that we talk about that create the challenges on our system on a daily basis. So so then can I add a a a third question and to my second question that would be it and this is a brief 1 and I just want probably an easy answer can anybody be banned from using the CTA? So if John Smith is a habitual problem for us and yes, you've been arrested and mutual times. Can you say that's it? You can never write a CTA again. Yes, and we have had people who have been banned from CPA. Okay. Uh we've got Gotten a judge to actually include that in the order. Uh, there are we also have the ability to ban people ourselves. The challenge. Of course with Banning is that there's no way to really enforce that unless the person is identified and ultimately either arrested again, but when they are arrested they're now both trespassing as well as doing whatever, uh, they have done that created the problem initially. So, um, it is a tool that we use. Um, it's not a tool that necessarily is all that effective to be honest with you, but Certainly allows us to to send that message out. I think some of the other tools that we're trying to use to address. This is, you know, basically starting to put people's pictures up on on our digital screens and elsewhere showing their bad behavior. In other words. Um, you know, if you're going to break out windows on CTA your mom your dad your grandmother your sisters, they're going to see your picture out there doing that because quite honestly you shouldn't be doing it and there's no reason to be doing it. Um, all right, uh, so we're we're trying to find other ways to discourage people from engaging in conduct. They shouldn't engage in I should point out. I'm not putting your your picture up for everything you might do on CTA, but certainly for things where you've done property damage something like that. We are looking at other ways to amplify the fact that you know, that behavior is unacceptable, and maybe hopefully get some Community Support to for lack of a better word and embarrass the person into behavior in the correct way. Thank you, sir. Thank you chairman. All right. Thank you all um. ottoman Robinson follow the bottom and Lee and then ottoman Coleman Chairman, thank you, uh very much for the opportunity, uh, specifically uh today because I am not a member. of this committee, um, but I am here today because I want to thank uh President Carter, uh for coming down today, and I also want to thank the mayor for allowing you uh to come down from my understanding that did not happen with the previous. Um Administration unlike my colleagues President Carter, uh, and and and chairman. I do have 2 questions, but I want to lay the foundation here this afternoon unlike my colleagues that spoke before me. I think it was important for you to be here. To defend yourself and your record and how you started out today. I don't take offense to and this body should not take offense to I I think it also was important uh for me to take on some of your frustration because some of that came out today, 1 of my colleagues mentioned that this is not about race. well Mr. President and chairman look if you feel that way you should be able to say that and I think it's very disrespectful for anybody and this body any place else to be able to The gate how you feel and what you're saying and I apologize on the behalf of this body. For you to sit here and for somebody to tell you what it's not about, so, please take my apology for my colleagues because that's disrespectful and I hope that they correct themselves moving forward because again if somebody is saying this is about race or their sexuality or anything else we have to be able to listen particularly as elected officials to be able to take that on and so it really teased me off that you had to sit through that and again, I apologize. As it relates to your record. Thank you for getting the red line extension done. That is going to be transformative to the south side of Chicago particularly. for African-American to be able to not only get the work Mr. President, but also be able to engage with the best of the best which is the city of Chicago. And for many years they've been disconnected to opportunities to be able to come to the city of Chicago the loop to be able to take care of their families and have jobs and so your work. Allowing that to happen after many mayors have not been able to do that many Administrations. Thank you for getting that done. My question is someone that has spent 5 years in the State, uh general assembly is where we first met. Can you please you mentioned a little bit before but I want to know if you can bring Clarity to it. We look at we always talk about New York and we talk about other large cities. What is the difference between their funding mechanisms and our funding mechanisms and what is a disconnect and what can we do is this body? To help as you mentioned before this is not about President Carter president Carter. You could retire tomorrow. You're here for a reason you are here to give back to the system that has given you much as a graduate of Howard University. so with that said How do we get to a point where we have parity with our large transit authorities? For example, like New York and what's the disconnect and how do we get this done? How do we help the Chicago Transit Authority have parity like they have in New York. Thank you for that question. And um 1 of the realities about the funding for public transportation in the state of Illinois is that we are not ranked near the top of the country in terms of the amount of funding that the state provides for public transit in this region. Um, my belief is that we're we're ranked in the bottom half of that conversation. Um, but there's another part of the way the funding works here that that creates the disconnect, um with with CTA, um, and it goes all the way back to the Genesis of of this funding, uh back in the 1980s. Um when Harold Washington was mayor um the funding form that was set up in such a way. that in the city of Chicago CTA gets 100% It's a sales tax base funding formula and in the city of Chicago CTA gets 100% of the sales tax. That is generated for public transportation in the city. We get 25% of the sales tax in a generated in Suburban cook, and we get 0% of any of the sales taxes generated in the collar counties. a couple of issues with that 1 First of all, you talk about a sales tax as a basis for your for your Revenue stream, then it really matters where sales are being generated and it should come as no surprise that you know in shopping malls like Woodfield and Oakbrook and others. That's where you're seeing. A lot of the sales tax get generated in this region. That's not inside the city of Chicago. the implications of that because we divided this thing up geographically is that the amount of sales tax that comes to CTA? To fund our our operating budget. Um only of the portion that is allocated geographically and only covers like 80% of our overall operating budget. So whereas the other 20% come from? It comes from the portion of the sales tax that is taken off the top that is supposed to be quote discretionary. Um, uh funding that's the money that goes to RTA. RTA is supposed to be using that to fund discretionary activities in the region. It could be funding Universal fare cards. It could be funding free rides for students throughout the region. It could be funding, you know, a new capital investment project like the red line extension if it had been done years ago. They're unable to do that because 98% of that money. Has to go to CTA just to meet our operating budget. So you set up a formula back in the 1980s That was supposed to provide enough money to fund Metro CTA and pace and give you a discretionary pot on top of that that would allow you as a region to fund those things that you believe are Regional priorities for this for the entire system. Well Metro and Pace get enough funding to support their operations. CTA has never gotten enough money to fund its operations. We have been on the the the you know, the the governmental public, you know. view of welfare for the entire time since the 1980s. And that's part of the reason why CTA has had so many fiscal crisis over the years that's part of the reason why you've always heard about these doomsday budgets and all the other things that have occurred that only happened with CTA but didn't happen with Metro Pace. It was that was part of the reason why um What we need. Is a funding formula that makes some allocation of the funds in a way that ultimately represents the level of service that all of us are providing. I mentioned earlier we provide 80% of all the rides in the Chicago land area. We received 48% of all the funding. New York doesn't have that problem all the money goes into into a regional pot for them the funds 100% of their operations. Um, the other thing to keep in mind that is unique to Illinois and unique to us is that we're required to recover 50% of our cost from the fare box. It's something that's referred to as the recovery ratio. Recovery ratios are not unusual just about every transit system in the country has some sort of recovery ratio where some percentage of their cost is supposed to be covered by the um fare box. We have the highest recovery ratio in the country. No, 1 requires 50% of the total cost to be covered by via the fare box itself and so what that does Is it leads to situations where you're cutting service? Not because people don't need it or want it but because it doesn't meet the revenue projections necessary to meet the overall, um recovery ratio requirement, uh for the for the agency. That is what has happened in some of the service reductions that have happened over the years to CTA. And so when you look at what's happened to CTA over the last few decades, we look at the amount of service that we used to provide. Versus the amount of search we provide today particularly on the bus side. and I mentioned the bus side because that is basically 1 60% of our ridership is on bus. And not surprising a big portion of that is minority. But when you look at what this has done to the service that CJ provides it has unilaterally disassembled that service and made it let much less appealing. To the people who are most Transit dependent on services like CTA, um, and it is universally hit CTA more than its hit Metro pace. That's when I say that there's a structural problem and and the system we have today is broken. That's what I'm talking about. It is something that's been put in place and I should point out there have been um additions made to the formula over the years. But all that was was a patchwork basically putting something on top of the existing formula and just saying just poor more money through it. So the historical um, discriminatory conduct as relates to CTA and as a result, the city of Chicago has been in place since the 1980s and it's never been adequately addressed. in the history of um of our agency the good news is when you have a 500 million dollar deficit or a 700 million decimal for the entire region. People have to start talking about how we fund us in a different way than ever before and so we have an opportunity now that I think for the first time in my career to really have an honest conversation down in Springfield about how we should fund public transit in this region and possibly come out with a new alternative approach. That doesn't penalize CTA even though we're the biggest transit system in the region itself. And I think the the opportunity for all of you with Alderman to be an advocate for that change is going to be critical to its overall success. Um, uh, this is this is a once I hate to say it. It's a once in a lifetime opportunity to really re to fix this problem. and to fix it in a way that will basically put the agency on the type of financial footing that will start to address many of the institutional complaints that people have about CTA service Um, uh, I think that we can't afford to miss this and and I'm really looking forward to working with all of you to really make the case down in Springfield. Well why this is something that needs to be a priority and needs to be addressed in the appropriate way do not let them basically re-up the same thing that they've done in the past because we will face the same problem all over again in the future. Thank you, Mr. President. Uh, hopefully we can get 50 folks to sign in sign on in a letter to our friends at Springfield, uh to do just that can you um talk about Your dbe where it was when you got in this chair and where it is now. And if you could kind of give us a little insight on how that has been life-changing. I know we've had some folks that have spoken particularly in in in Black, uh in latinx communities. Yeah. Uh, there have been a couple of things that I've been doing. Um, uh, since I've been president of CTA that really focused on not only creating more opportunities for dves. Um, um, uh to get business with CTS. Um 1 is I've taken a real hard look at the size of our contracts and in many instances, I've broken up contracts to create more opportunities for small businesses. The other is that I created a small business program that allows me to do set aides. that of of of contracts that can only go too small businesses so that basically by definition primarily includes dbe's uh in that category and that program has grown. Um, uh over the 8 years that I've been here. Um, some of the other things that we've done is that we've we've worked to put our GBE businesses in a better position to do work with CTA by by providing training programs, uh, that allow them to learn the skills that they need to be able to put together bids to be able to to, you know, manage their Billings and to do the things they need to do to properly um, not only get business with CTA, but when they get that business, Not go bankrupt as a result of that. It's basically explaining to them how government, you know Works how procurements work how you get paid. Um, the other piece that we've done which is the 1 that I think has probably been the most interesting from my perspective is we've also worked to help build Financial capacity for dbe. We've connected them up with with bonding companies and others to basically put them in a position to have the capacity and the financial resources to allow them to bid on CTA work and to not you know worried about being able to make payroll in 30 days because they don't have the financial resources to back them up. Like most of our bigger firms do um, in addition to that. We have Mentor programs with our primes that that basically uh, bring dbe in and help Mentor them into doing work, um on our business. Um, we have um, uh created, um, More opportunities for DVS to be primes. Uh, we have broken up. For example, uh, we used to on our construction contracts we used to to to award 1 DV goal that would cover both the design and Engineering work as well as the construction work for a project on a design build project. Well in talking to the engineering community what they told me this was very early on in my career, uh as as president. Um, was that what the primes were doing? When that did that is that they were backloading their dbe participation into the construction side of the project and basically doing very little dve, uh goals on the on the uh, engineering Professional Services side. So we created 2 separate goals. We created a goal on a on a on a design build contract. We created a goal for the engineering and Professional Services work. It would create a separate goal for the construction work so that so that the engineering companies many of which are minority owned were able to compete for and get a significant portion of that business. Um, some of the other things that we've done is on task order contracts, uh, instead of putting an overall goal for the entire contract. We put goals on end of each individual task order so that we look at the task go to that. We're issuing and we assigned a specific dbe goal to that task order which Increases the amount of DV participation over the entire life of the contract. Um There are things like as part of our as part of the submission of our of a proposal now on our major contracts in addition to submitting The Proposal you have to submit a dbe Outreach Outreach and engagement plan how you're going to proactively reach out to the dbe community engaged them and opportunities under this contract and that is scored as part of the overall proposal. So the the companies that give us the best Outreach and engagement plan. Are the ones that will get the highest score and possibly the highest ranking, um on the contract that we will award. Um all of these Taken together are part of my effort to really send a message to the prime community that we have a very strong expectation of dbe participation on our contracts and that that expectation starts from the moment. You submit a bid to us all the way through the contract completion and as a result of that we've seen a lot of innovative things that have come from the contractors, uh, scholarship programs other things that we have found have been helpful to not only promoting our dves but also in promoting the um opportunities for Workforce growth to development, which is the second part of what we've been what we've been really focused on is how do we ensure that the people in those communities that have been traditionally been locked out of job opportunities? Also get the benefit of these projects we've set up programs where you have go economic, uh achievement goals where your your goal is dependent on uh, recruiting and and and hiring people who come from what have been designated zip codes where that are viewed as economically, um, uh, disadvantaged communities, uh, we have specific goals that are focused around Apprentice training and development. Uh, We've entered into contracts with other organizations, um to support the pipeline of Preparing People to basically go into the Viewing and get apprenticeship programs. We've used that on the RPM project and we're going to be using it on the red line extension project. But the idea here is to basically not only view these Transportation projects as an opportunity to improve public transit, but also an opportunity to create to create jobs and contracts for those communities who historically have not necessarily benefited from this work, um, and and by doing that creating the type of investment back into those communities that ultimately benefits everyone in the city of Chicago Mr. President. Thank you, um chairman just to close. Uh, just 2 points on 1 Mr. President is a recommendation. Um, I represent the loop all the way as as far as as as High Park and there are a lot of street closures, um a lot of reroutes and so 1 of the suggestions is is to make sure that the drivers to be able to express that to the writers. Um, uh, if possible and then also if there's if there is a place on your site, um to be able to share and real time, um for folks to be able to know what those closures and the reroutes are uh would be very helpful. Um, and then lastly I know that you mentioned, um your sea Suite um, that's in the Box. Um, someone that I also want to be able to command that I don't think that we were able to recognize is Chris Rowe who I do spend a lot of time. um with when I have issues and concerns, um with the uh with the system, um that uh, those issues and concerns have always been uh, um, Addressed, uh, very expeditiously and so Mr. President, I wanted to share that with you and thank you for your time today. Thank you. I I I do want to point out that we do put reroute information on our website, um in addition to that on some of our newer buses. That have digital screens that sit over over the aisle. Uh, there's the ability to communicate reroutes and other information on the bus itself. That is not the majority of our buses right now, but that's part of the new buses that will be adding to the fleet. Um, but we are looking at ways to obviously improve, uh, continue to improve our Communications to our customers about changes to service that are unanticipated or that may impact their their riding experience. Thank you, honor and Robinson, um ottoman leave followed by Alderman Coleman followed by Alderman Mosley be mindful of the time people. Um, thank you chairman. Um, and in the interest of time, there's a few questions that I'm going to ask through the chair. You don't have to answer them right now. Um, but just to piggyback on some things that we're already said, um, I understand that you've had some great strides in hiring bus, uh bus drivers. Um, and I think you addressed earlier the number of people that you're losing just through attrition. Um, I'm wondering if there are specific job classifications or positions that you're most Challenged in so through the chair if we can have that. Um, uh, and then also what sort of Partnerships do you have currently, uh with either CPS or city colleges to recruit people earlier having worked in the airline industry. I know, you know when you have uh deficits and an aging population, you've got to get to people earlier. Um, and then the uh, the last through the chair, uh question is, um on the whole, uh, topic of extra board employees that you have. Um, I'm wondering how frequently you're the cta's operating, uh at a deficit for either trained operators or drivers just out of curiosity, uh, when you don't have enough extra or post-pandemic because I can it's a very different conversation pre post post post pic. Yeah, post pandemic. Um, okay, so to my questions, um, Can someone talk about how um on-time performance is on the red line whether or not you're planning for extra trains when there are big events, like baseball games, uh on either the North or the South sides. Yeah, I I I can get you the actual performance numbers, uh for on-time performance. I I don't know the top of my head but to ask your question. Yeah, when they're when there are major events where we know we're going to get like a rush of people into a station. Um, uh, like for baseball game we will we will put in what we call an extra that's basically designed to to bring in a train that will help sort of clear the platform and and keep people moving. Uh, that's part of the service restoration techniques that we use uh around special events and other activities, um, sometimes depending upon the event, uh, even with those efforts you will still see crowding occurring on the platform and we have Personnel who who monitor, uh, that situation including Personnel in our control center, uh, who will work to see if there are other service restoration techniques we can do to increase, uh, the capacity to address those kind of type of concerns. Thank you, um Switching gears a little bit. Um, there was a recent Tribune article that found 34% of the city's vacant owned land is near CTA stations and more than a third of those lots are owned, um publicly some by CTA. Um, and they're also parking lots just like the 1 that by the Orange Line on Archer and Holston, um, which I don't see getting used very often. Um, I'm wondering what um CTA is doing around smart development around the the stations with vacant land and parking lots that are maybe underutilized and could this be something that could be used to improve Revenue? Um, as we're approaching this fiscal cliff the short answer to the last part of your question is yes, um to the earlier part of the question, we we work closely with dpd on developing Transit oriented development opportunities around our stations 1 of the things that I have discussed with our our folks down in Springfield is getting more uh tools for CTA to do its own development activities. Uh, if you look at Trent some other transit systems around the world, uh, in some places, they're almost a real estate company that Operate the transportation system. It's it's amazing like in in Hong Kong. Uh, what they do in terms of development around their around their stations Hong Kong course has a has a density issue. That doesn't come anywhere close to what we have here in Chicago, but To your point and I actually have this exact same conversation with ottoman Coleman the other day. Uh, I am distressed at the amount of vacant property that we have along our RightWay. Some of which we own many of which we don't and the fact that there isn't any sort of overall plan on how to leverage CTA to really develop that property. Uh, I believe that if we had the the the legal authority to do more of our own development, it would 1 start to address some of those issues particularly in those communities that want to see that type of development occur because we obviously have more incentives to try to make that happen and secondly, it creates a few pointed out a potential Revenue stream for CTA that creates somewhat of a safety net against whatever variability we may see in our public subsidies as we go forward. I'm hopeful that as Springfield does their wholesale re-imagination of of of of public transit funding, uh for this region that that'll be a piece of what we will get, uh that will then open up the doors for CJ to do a whole lot more and a whole lot more aggressively than what we're doing today. Well and I think to be sure in this whole ecosystem look we know that you can't control everything that happens. On a train or on a bus, um, and there's a lot of outside factors. Um, and you know part of that challenge is getting more people to ride it. I've said it before, you know, we we need more people to ride it things will be safer when we get more people to ride it, um and vacant land around, you know else stations or or bus stops. Um, that really doesn't make people feel safe. So I think this is this is a really unique way, uh to be able to address some of that and I think that also has a lot of positive Ripple effects. Well, I think if you look at some of our lines you see what that density looks like. Um, and you also see the to your point you see the ridership that those lines have a lot of which is coming directly from the the, you know, the buildings and and other development that's right next to right next to the line itself. I think um, um, we definitely need to do more of that. I will point out to you from a ridership standpoint. Um, our ridership is growing faster. That most of our peers right now. I think that's a direct result of the fact that we've been able to increase the amount of service. We're putting on the street. Um, we heard from our customers very early on that. They would use CTA more if it were more reliable and if it were more frequent, um, I I believe that as we get back to full pre-pandemic level the trend of radishes that we're seeing. Um, right now it's going to continue, uh that we will be a lot closer to our pre-pandemic levels, uh than we've ever been before but to your point. Yes more people makes people feel safer and ultimately that's what that's the goal that We have to get to as well, thank you. And then the final questions related to the red line extension. Um, how are we meeting the local matching requirements for the red line extension and is the amount needed um now more than what we needed originally. the the source of funding for the local the non-federal match of the red line extension is primarily the Tif that the city council approved last year that basically runs along the quarter of the red line. Um, uh from from the South Loop down to um to um, 95th Street and Beyond. Um, there's also some CTA bonds and some other smaller numbers that are built into that, um, uh with regard to your question, um on no better answer to that when we finally lock in our our bids for construction of the project, which is the process we're in right now, um, certainly 1 of the concerns has been increasing costs just because that's been occurring in a construction business everywhere. Uh, we certainly have built contingencies into our budget for this project to to address all of that and obviously as we come to resolution on what the final number will be. We will obviously take the appropriate steps to make sure that we have the funding necessary to support the project going forward. Thank you you mentioned Some bonds that were issued. Um, can you tell me how much how many bonds or how much uh, the bonds are worth that have already been issued or authorized for the for this project for the I I can get that number. Okay through the chart be fine. And then I'm also interested in just sort of you know, what the revenue sources are going to be to repay those bonds, too. Yeah, usually usually it's our fare box, okay? Thank you. That's all I have chair. Thank you ottoman lie. All right, um Coleman followed by Alderman Mosley followed by Alderman Irving. Thank you chairman Mitchell. Um, I just want to say to President Carter. I am not disappointed in your approach today. I appreciate your honesty your humility and your courage, um of staying with the agency in spite of this season that we call accountability which is actually uh, been mean-spirited and lacks respect for leadership. So I want to say thank you. Um, when I look at and I apologize chairman. I'm going to get to my questions, but when I look at our sister agencies CTA, chha Chicago Park District Chicago Public Schools, when our our students our children are are testing at under 5% We're not calling for Pedro's resignation. When I look at Chicago Park District and the lack of lifeguards and the deplorable conditions of our field houses. We're not calling for for escano resignation. And then when we look at CT CTA in spite of a global pandemic, you have still brought 2 billion dollars to the agency, you still found a way not to let go or fire any of the 85% black Workforce. You still found a way to work with ATU and RTA Union representatives to make sure that we increase the number of returning citizens to the agency. So, thank you. Thank you President Carter for your leadership. Also want to thank you for the amazing team Sam Smith Todd Britt Ashley Walker who's an honorary member of my staff because she works just like, uh streets and sanitation Chris row Gerald Nichols Denise and Springfield and Vince Williams. You have an amazing team and thank you for making sure that people that reflect this agency actually work in our communities representing you as well. You know often said that a prophet is without honor, but it's on but in his own country. of the um of the projected red line extension and the investment in the Blue Line Station. What is the uh projected revenue for this extension of the 4 billion dollars that you have had to go out to get Federal funding as well. As you know, the almost 1 billion that we approved here in City Council in 2019. But what is the projected revenue and how will that Revenue somehow help CTA in terms of the funding? Um challenges that we have Okay, you've you've asked the question where I may have to call a friend, um, uh phone a friend. Um, I don't know the answer to your question. We have the answer to that question because it's part of the justification that we have to make in order to get the project funded federally, um, we have ridership, uh projections that obviously would translate into Revenue, uh from the fare box, uh, as a result of of the um, uh, increased Roger that would come from the red line extension, uh project. Um, but I'll have to get you the actual number because I just don't know it off the top of my head, okay. That's it. I think um. That I commend you that in spite of No, 1 had a handbook on how to operate an agency in a global pandemic not even our offices and um the humiliation the criticism in spite of your family. You can't even enjoy the city with your family because of of safety issues. So in spite of I want to thank you, um for your leadership and um, I know you don't have any days off any incidents, I know for a fact that you are privy to you are investigating and making sure that not only the south and west side but the entire Transit Authority, um, that we're we're going to do better that we're going to do better and I want to also thank the 15 members of the Chicago automatic Blackhawk is for supporting you and uh, we will not be calling for any resignation of your leadership. Thank you Alderman. Um. first of all, I just want to to to acknowledge the fact that um As I said earlier today, I never denied that there is a more work that we need to do to make CTA better. Um I think that's something that my entire team is committed to doing. Uh, I also think that it's important to recognize that this is a very complicated organization. There are a lot of moving pieces to it. Um, and it is it is very difficult to try to understand all of that. Um, uh from just looking at the data, I I welcome uh, um, uh, Alderman Vasquez is uh request to have hearings going forward that are much more subject matter focused because I think in those conversations we can share with you a lot more of the Nuance of what we're doing and why we're doing it and how it's playing out that you never get to when you just look at numbers, uh, and I look forward to continue to work with the council to not only make CTA better. But to get us the funding that we need to allow this agency to operate at the level that it always should have operated at it has never been able to operate at because of the restrictions that have been placed around the funding for it that have been in place for decades. Thank you for that. Um. Ottoman Mosley followed by ottoman Iran. Thank you, Mr. Chair. Uh Mr. Chair, it's it's gonna be hard for me to be brief today because I've seen the the proudness of President Carter today just from listening in uh, before I was able to be here in person and it matches up when I've talked to friends, um throughout this country who said that you were the Envy of this country and that you've been able to do so much with so little And I represent the 21st War which although we lost 95th Street. Um, we are going to gain. 103 and 111 part of why I wasn't here earlier was I was at a press conference where the city is opening up a mental health facility in Rossland. And it's not in the 21st Ward and it's uh a typical Alderman. I was like, why is it this in my War? But when I saw the proximity to 115th Street and thought about the people who will have access to that well-needed resource a state-of-the-art resource. That's going to come about because of the work that you're doing for the rail line extension. And I think about the folks in my community Reverend love who submitted rail line extension, uh petition almost 30 years ago. We've been waiting you someone who grew up riding and knowing intimately CTA and how you have pushed for a population who has not been serviced by it to finally be serviced by it and I sit in this chamber here. The opposite ends of folks who are calling for a service to be better when there are so many without the service at all. I thank you for your commitment to that work. Uh, it's been exciting to see the technical assistance that you've been providing to businesses the partnership and how we can make sure that 21st Ward residents and other residents of impact Awards will be ready to be on the operation and construction side of the CTA and really giving them uh opportunity to do business with the city the growth that happens, uh to those businesses is is just really astounding so I'm thankful to you, you know, we've rattled off the names Gerald Latrice Chris Todd Vince and and so much more. Um, I want to ask you. When we talk about accessibility. for our seniors for those who have disabilities What is the extension and just service period going to look like for them, uh as they continue taking the CTA? Well, certainly the the red line extension will be 100% accessible. So not only are they going to be getting new rail service which will which will dramatically reduce their travel time. Um, uh in that Community, they'll also be able to use it regardless of disability, um going forward, um, uh, you know 1 of the things that I'm very proud of uh that I haven't talked about today, but it it it speaks to the the the federal experience that I bring to the table. Um, what's the work that I did with senator Tammy Duckworth? Um to put in place the for the first time since the passage of the Americans with Disabilities Act a dedicated funding stream to fund accessibility features on Old rail systems like Chicago's Interestingly enough. The name of the program is ASAP. For those of you who are familiar with the the accessibility program that I have here in Chicago. It's also called a stop that isn't by accident. That was the Senator's way of acknowledging the work that that I did with her to actually create that program for us. We have been the recipient of a number of Grants such as all of that program and that's Result of that we have been able to to turbocharge the accessibility of our stations that we still have to to finish in order to make the system completely 100% accessible. Um, I I firmly believe that Mobility Is a civil right? And even though as a as a country, we don't treat public transportation that way. As evidenced by the way, we fund it. Um, I'm committed to figuring out every place. I can the money that we need to do that and to address that 1 of the reasons why the Forest Park Branch or the blue line is so important to me as a priority is because it also has a number of unaccessible stations. Um, it was built long before the Americans with Disabilities Act. And if any of you have ever walked down the ramp that takes you down to the platform, you can very easily understand how it's not accessible to anybody who may want to actually use it. Um, I want to make it accessible and I want to rebuild that Branch. Um, uh, it is next to the red line extension, which I have now, you know, I'm on the cusp of of completing the work on is my next top priority for the city and for the system. Um, and with that we will be close to 100% accessibility throughout the entire system itself. We will probably have more accessible stations by the end of the next decade than any other old major transit system in the country. That's a legacy that the city should be proud of and certainly the Legacy that the communities that we serve should be proud of and it's something I will be committed to continuing to do the other thing I think is worth mentioning because we haven't really talked about it if my bus system. um Believe it or not. The my bus system has not been reviewed. and the history of CTA Um, I am undertaking right now, uh, something called a bus Vision study. The public Outreach of it just began literally in the last week or so that's intended to go out to the community and have a conversation about how our bus system can better serve their needs. There are all sorts of things that are probably come out of this conversation including and I know this has been an issue for some of the alderman more, um, dedicated bus lanes for buses. Um, but also more Express buses, um looking at we where we need to reroute buses to basically better connect up with destination points that our communities want to get to that have limited options around what we what we can do. Um, that is going to be a year-long process that we're going to be engaged in. We're just starting it now, we'll be dealing with it through through the rest of this year the hope is that as we go into our budget cycle for 2026 we will be implementing a number of bus improvements that will be reflective of what I also hope will be additional funding that I have to keep the system running but also the needs that we know the community have around our bus service which at the end of the day carries more ridership than my rail system. I know we spent a lot of time today talking about the rail system and about its performance. But the truth of the matter is more more of my customers are on bus and more of my customers who are in minority communities take the bus. Um, and if it critical part of our system that we cannot ignore and it is also in my opinion the part of our system that has the greatest opportunity for ridership growth in the future. My rail system isn't going to move from where it's set up today. It's going to primarily be a A system that moves in and out of the central business district. My bus system has to ability to be flexible to move anywhere. We want to go throughout the entire city. And believe it or not. We have 1 of the best bus systems in the entire world. Both in terms of span of coverage and hours of service. Um, it is the opportunity for us to really convert CTA into a world-class transit system. And I think we have the opportunity to reimagine it as part of this exercise that will ensure us, uh that we can deliver on that promise as we go forward. Yes, I I um, I used to be for a short stint, uh executive director of a Transit advocacy organization and in comparison, um the times when we look at Chicago, we would see that you could take Chicago start to finish. Um, but with that can you tell us more about what you envisioned uh as the partnership for intermedial modes of transportation, uh with the increase of bikes and scooters. yeah, I I you know, the the beauty of all the various modes of transportation that there's opportunities to create seamless connectivity, um between Bike Share scooter share, um CTA, um Metro and Pace, um, and I believe as we start to Leverage The technologies that we have in place. Um, we have the ability to create what I would refer to as a Mobility Network. that would allow individuals or or or residents of the city or the entire region to move seamlessly between all the various modes to allow them to use what what best accommodates their actual needs. Um, uh, we have the infrastructure in place to start to do that. Um, we have the opportunity with the right funding mechanisms to bring together the right, you know, um organizations to make that happen. Uh, and I think that it would be a lost opportunity if we didn't work towards that goal, uh, as part of the overall objective of how the mobility system can operate in the city. Um, um, You know, I think the city has done a really great job particularly with Bike Share of of getting it, you know placed throughout the entire city. Um, and now we need to work on the next step which is how you basically make it more easily connected to the other Transportation options that people need and want to use uh to get around the city as a whole. When we talk about Transportation, uh 1 of the phrases that we always throw around now is Todd Transit oriented development. Um CTA has been able to do more than just move people. It's been also able to create destinations or or provide, uh, the motivation to provide to to make a destination. Can you tell us more about the vision around? To open spaces and those destinations parks. Well, I think 1 of the 1 of the challenges that we Face going forward is how do we best leverage the property around real estate Investments? I mean real estate Transit Investments to better support the communities that we we live in um, there's some some some terrific things that we're doing with the RPM project with some of the under l space that's going to convert it into into entertainment and Community Gathering space, um, um with input from the community that's actually underway right now. Um, uh it it was not part of the original plan for the project but it's something that an opportunity that opened up as we were doing the construction work that I think the the community has really embraced and it's the type of thing that I think we can do more of um, you know, I I talked a lot about The property on you know around our infrastructure, but there's also the property under our infrastructure. Uh, and I think that if you look at other cities who have had similar opportunities to develop that space into space and other things I think it's much it's much uh in sync with what you view as the overall purpose of public transportation to begin with which is connecting people and communities suffering apart from that. I think as you pointed out there are opportunities for what our traditional uh, Transit oriented development, uh, opportunities and 1 of the biggest, uh places where we're going to be doing that is the red line extension. Uh, we're working very closely with the city on an ETO plan that will basically not only obviously, you know build out the stations that I'm responsible for, uh along that Corridor, but then also have a community-based, uh Community input it, uh development plan that's going to impact all the space around um our property and so when I look at the red line extension, I don't view it as just a um Transit project. I view it as a community redevelopment project because by the time we finish with the work we're doing here we will we will have truly engaged in a transformational project. that will that will you know Change these communities forever. Mr. President Mr. Chair my last question. Uh, I have a lot of your Workforce our Ward. What is the upward Mobility? Um opportunities for them as we have this transformation, uh within the system and within our communities you know CTA, um is very much a a promote from within uh organization. Um many of my top Executives at CTA came up through the ranks and the operations group. Just about every top executive started off with either a bus operator a rail operator or a CSA or something of that nature which are all entry-level positions at CTA, uh, and has moved into those positions 1 of the things that we tell our incoming graduation class of new employees. Um, it's a phrase and it's actually a phrase that the union leader um uses because we invite the union leadership to all of our graduation classes and we invite them to speak. Um, the union leadership basically says to the graduating class welcome to the middle class. And what they say to them is you now have a job that will allow you to buy a house. Get a car. Put your kids through college. Give you a retirement pension at the end of your time here and health care for the rest of your life you now are in a position where you are able to achieve all of your dreams, but not just you but your entire family and we sort of take that to heart at CTA and certainly work through training development programs and other things to prepare our employees to move up to various career paths to move up into higher levels within our organization. Uh, it's 1 of the things I think we're very proud of and it's 1 of the programs that uh, Um, I personally make sure that we're putting the money to to ensure that we continue to do it going forward. How how many years have you been in this role? I've been a CTA. I'm I'm in I'm in my ninth year now ninth year. Well, I miss wish you nine more you're doing the Y's job. Uh, I'm proud of the work that you were doing proud of the partnership and uh, we'll extend the apologies again. Uh, we are glad to see you but which it was under different circumstances this body in particular knows uh, some of the pain that you have been experiencing. Uh, we had a colleague of our own who reminded us that when you call for a uh things in the public without communication the inverted, um reactions that you get from the public and so I hope that my colleagues will remember that going forward and uh the next time we see you you get a much warmer. Welcome. Thank you. Thank you Mr. Chair. Thank you. Got all right, um finishing out with uh Hunter Jason Ervin, Thank you, Mr. Chairman, uh members of the committee. Uh, thank you, uh President Carter uh for joining with us today. Some of the comments that have heard previously as it relates to uh, your leadership of the system, uh, the amount of work that I believe that you have been able to accomplish in the time that you have been there. We talk about the red line extension the green line we uh build, uh, I'm thankful and preference you're working on the blue line as you talked about some of the challenges that the Blue Line faces. But I definitely appreciate the work that you're doing, uh at CTA again. Um, and many people don't know the the breadth and depth of our system as it relates to other systems throughout the country and the fact that I think in a lot of cases and I I tell people that you go to St Louis and uh, you get 1 street light on the corner when you come to Chicago you get 4 or 5 on the Block so you can actually see uh, see what's going on. A lot of people don't appreciate. The level of service that we have. I was just recently out in LA and they're just now starting to get some level of rail service in the portions of communities that have not had them for years and what that can do to help transform community. So uh to my brother and on the south side in the nth and the 21st boards, um, uh glad that they're going to get that benefit so that their citizens out there can can be part of the main of our city. So I think it's important that uh, we uh, you know work with you to find, you know solutions to some of the challenges that you face. I know not everything is perfect and we understand that if it was perfect we wouldn't be having these conversations. But nonetheless we appreciate the work that you continue to do. On behalf of the uh on behalf of the citizens 1 question that I did have. What is our timeline looking for looking like on the blue line for uh reconstruction of those stations? That's how you doing some work down there racing. But how do we uh, effectuate that through the entirety of the line down the Forest Park? Yeah, that's an excellent question Alderman and I wish I could give you a definitive answer on it. Um, I think the Thunder degree if dependent on on when I'm able to lock in the funding to actually do that. I could ask, um bill money my chief instructor officer to just give a general sense of once we have the funding. What's really the timeline in which we'd be able to rebuild, uh that entire branch of the Blue Line itself, certainly President Carter. So, please listen to highlight, um bill money and the chief infrastructure officer and we are currently doing reconstruction on the Racine station on the fire kind of Eastern edge of that Branch. We expect that station to be fully accessible and open from that main entrance in the early part of uh next year and then we will switch sides of the station to auxiliary at Loomis and that would be fully accessible in the early part of 26. We recently rebuilt 15,000, uh feet of track in that area limiting slow zones as well. We've successfully secured another leg of funding for uh, making the Plasky station fully accessible as part of the all station accessibility program that president in the first kind of historical round there. expect to go out to design for that station later this year. And usually it's about 18 months thereafter till we can get to a full construction project, um to get that out and it depends on timing of when that season is really is a bit of a seasonal work. We also were able to successfully secure 111 million dollars to do track work between Pulaski and kedzi and eliminates a major slow zones in that area as well. And we would hope to have a design package out in a similar time frame towards the end of this year for that that work and it's a similar time frame for that construction period and everything thereafter is really dependent on our ability to secure the funding in a cycle. It's it's typically from the the date we get the money in hand that we can start act acting on we we usually takes about 24 months to to get a package together get it out for design. We are working to kind of design all the rest of that track work right now so that as the money becomes more readily available we can get those packages up quicker. Um, but but funding really drives a lot of that conversation, so You know 1 of the things that I've had conversations with our our colleagues in the Department of Transportation in Washington DC is the history of that Corridor to our community. um clearly when the expressway was built it divided. The African-American community on the west side and for anybody who knows the history of of S Chicago the West Side used to be a very vibrant commercial area of the city as well. A lot of a lot of the middle class African-Americans lived in that part of the city even more so in the south side which had in the early, um, you know, I was saying early but but at at certain point in the city's history really didn't really wasn't for African-Americans, so it was for for white people, um that became more integrated over time, but, you know early on after the Great Migration most of us were on the west side of the city of Chicago. Um, uh, the expressway is 1 of the many sort of institutional, um, discriminatory activities that the the government engaged in at that point in time. The terror Community is a part. Uh, it is also the focus of this Administration in terms of trying to correct the wrongs of the past. Um, the Secretary of Transportation has talked about this issue on a number of occasions and I have been making the case to the officials in dot that if there's ever a project that should be getting similar type of consideration around extra funding to support it. This is the type of project that would do that. You know, the fact that we have a Transit line in the middle of an expressway is not an ideal situation under any stretch of the imagination, but the fact that that Transit line is probably the 1 positive That allows people who don't have a car to be able to get around that Community, uh is something that needs to get addressed in a much more direct way. Uh, and I'm hopeful that the administration is going to start recognize that benefit for this work and that will end up getting the funding necessary to to to do the repairs that we need to do there. Well, uh, thank you. Uh, thank you for that. Uh, the Blue Line definitely is a a link as far as the west side is concerned, uh doing a whole lot of things as well as the green line. I see that the station that Daemon is moving along. Well matter of fact, we had a group of young people out, uh, whom Kelvin Elementary School loud FH paschen this past week, but learning about the careers and learning about things of that nature. So definitely what you're doing as it relates to, uh, Building Bridges, uh with the community with these uh construction projects I think is working as we get our young people involved that uh, all them actually both Autumn and burn that and I participated in this past week. So again, uh, we definitely want to uh, continue down the path of what you're doing, uh, making Transit accessible, uh, not just in certain parts of our city, but across the city as a whole and uh, you know, so that we can make everyone part of the largest that we uh that we see, uh, Beyond just downtown Chicago and again transportation is a critical link that moves people not only uh, you know to jobs and to things that they want to do in life but also connects our community. So when we see young people that have their living all Gale Gardens having the opportunity to work at O'Hare and not have a 4 hour bus commute to make it happen. Uh, those are the types of things that make Transit Equitable and Powerful as a tool to bring all of our communities together. So again continue to work that you're doing of course, we're going to have a few Kinks that we have to work out. We we will manage that but again, we definitely uh support the effort that you're doing and want want to keep uh, you know minds and people that understand I think a lot goes unstated, you know, and sometimes you got to teach your own horn, uh, the money that you got to do. The red line is something that people have been trying to do for 30 years, but you actually got it done rebuilding the green line is stuff that people in they're trying to do but you actually got it done. You know red purple modernization had been on the books for a while, but you actually got it done. So, uh a lot, you know does isn't said about your leadership and what you've been able to accomplish during your tenure of with CTA. And so I think the city owes you a debt of gratitude and we want to continue to support that work. Thank you, Mr. Chairman, Terry. Mr. Chairman vice mayor Bernette just want to say I concur with everything everybody said Good. Thank you. Thank you. Um Bernette. Thank you everyone. Um, That uh, looks like we've we've put in our second, um quarterly Hearing in in in the books, uh president. I want to tell you personally, you know, I I appreciate the time you spent with us today you uh shared a lot of information. Um, I feel a lot more enlightened, um, going back to my board at the um, I look forward to uh, working with you more looking forward to your leadership. And for the record I have absolutely I appreciate how you started this off you refer to it as addressing the elephant in the room and it needed to be addressed and I think you did just that. All right before I before I call and see leading to an end. Um, Vice chair Vasquez, but Is 2 oclock. We we only had this hearing scheduled for 4 hours. Say that again. That is some of the answers it kind of felt like last term with Ary right including yours wasn't supposed to being able to get around. Alright, I appreciate yeah. Yeah, so Point of information when is the next uh, hearing for the president and the CTA? Front of this committee. We haven't scheduled it, but we work in the scheduling. All right. Okay. All right. Thank you. All right Deborah being no further business before this committee. Can I get a motion to adjourn by the same roll call vote as was applied to determine Quorum ottoman Mosley. So moves on the motion all in favor say I oppose know in the opinion of the chair the eyes have it the meeting committee on transportation and public way as a Jour. Thank you.