Yeah, it's not. Yeah. Mic check. One, two. Mic check. Three, four. Mic check. One, two. Mic. Checking the mic. Mic one, mic two, mic three. Mic four. Mic check. Got it. For this committee on health and Human Relations meeting, I'm Chair Ana Rodriguez Sanchez. It is 10:15 AM on July 31st, 2025, and this meeting is now called to order. On today's agenda, we will vote on two items that were accepted at our committee meeting last week, on July 22nd, where we heard presentations in partnership with the Department of Public Health host a subject matter hearing with 2 1 1 Metro Chicago to receive an overview of 2 1 1 and information about the impacts of reduced federal funding on the local service landscape. A review of two items that will also have guest presentations. R 2 25 0 0 1 7 4 9 9 introduced by elder person Fuentes and R 20 24 0 0 1 1 0 1 8 Introduced by elder person SE Lopez. Uh, there is a proposed substitute for this item that was circulated via email, and we will have print copies if you need one. Before we begin, I will call the role. Thank you. Vice Ramirez. Uh, elder person Robinson. Elder person, Yancy, elder woman Gutierrez Elderman Lopez. Alderman Lopez, Fuentes Wo Cruz Alderman. Ava Wo Howorth, alderman Lawson, other woman. Ha and Chef Rodriguez Sanchez is present. We have seven members present. We have a quorum. Uh, we have a request for remote participation CI in Rule 59 from Alderman Lawson and Alderman Ysi. Can I get a motion to approve the remote participation? So move by Alder person, ada. All those in favor signify by saying aye. Opposed nay in the opinion of the chair. The ayes have it. Alderman, uh, Yancy and Alderman Lawson, are you here? I'm Present, yes. Alderman Yancy's Here. Good. Lawson Chairman. Chairwoman Lawson as well. Thank the chair. And then I have, I also have, do we have Robinson? Did he ask for Rule 59? I thought that he did. Okay. No. Okay. You will be added to the role. Alderman Lawson. Thank you. We'll begin our meeting with time for public comment. The period is limited to 30 minutes and each speaker is limited to three. Do we have anybody for public comment? Yes. Okay. We're going to start with Maggie Cvid. Hello. Thank you so much for having me here today. My name is Maggie. I'm a resident of the 26th Ward here in Chicago. Um, and I am Cuban American. Um, I can tell you that in my personal experience going to Cuba in 2016 and 2019, after Cuba had been removed from the state sponsors of terrorism lists, and then going back again in 2023 after Trump reinstated it. The difference that I witnessed was enormous. Before there was truly a spirit of optimism in Cuba. Life was challenging. Of course, the blockade was still in effect, but I met with Cuban musicians, journalists, graphic designers, chefs and more who were so excited about the possibilities of cultural exchange between our two countries. People were always particularly excited to learn that I was from Chicago, they have a great love of Chicago. Um, and when I went back in 2023, there was just what I can only describe as a feeling of desolation. Um, people told me that when babies get sick, there is no medicine for them. There are STI outbreaks because there are no condoms. Food items that maybe used to take hours or perhaps a couple days to track down are just simply unavailable. A woman told me desperately, we know that US policy abroad contributes to waves of immigration. Chicago's own professor Juan Gonzalez, has been a trailblazer in this research. For me, it has been such a bittersweet experience over the last couple years, talking to my Cuban friends on Facebook Messenger or WhatsApp, and hearing as one by one, they leave the country. I feel happy in a way that now they're living in places where they can get antibiotics for the most part if they need them or find other basic necessities. But I am so crushed that they're being forced to leave the country that they love, that is home simply because life has gotten too difficult. And knowing that a major factor in that is what our federal government is doing. The last of my own family left Cuba in 2023. They came to the US through the CHNV Pro Parole program, which is now being threatened under Trump. It was so hard for them to decide to leave in the first place, and now that they're finally getting settled, they may be displaced again. Our government is playing with people's lives. It is so unfair and it has very real consequences. But today I am so proud to live in a city that has been leading the way in standing up for Cubans and in saying that this is wrong. Thank you. Thank you for your comments. Our next speaker is Steve Eckhart, Esteemed, uh, Al Alderman and Women. My name is Steve Eckhart. I'm a 40 year member of the Amalgamated Transit Union, local 3 0 8. I'm also co-coordinator of the Chicago Cuba Coalition. The coalition is an un utterly nonpartisan grouping open to anyone opposing US hostile actions against Cuba and in favor of unfettered relations. Uh, while we do point to Cuba's unparalleled achievements in healthcare and literacy, Cuba has more doctors and and teachers per capita than any country. The coalition does not require a support of the Cuban government, nor do we take positions on on other issues. We, we simply advocate for, uh, unfettered relations between Cuba and the United States on that basis. Over the past 35 years, we've collaborated with elected numerous elected officials, leaders of major, major train unions, prominent religious and cultural institutions, and many academic departments. We appreciate that the Chicago City Council unanimously passed a resolution in favor of normalizing relations with Cuba in, in 2021. And we ask you to support the proposed rev resolution calling on Trump to remove Cuba from the official state sponsor of Terrorism list. As you may know, the two U2 US presidents have already taken the step that we're asking you to stand in favor of today. Uh, this is not a, a radical action designating Cuba as a sponsor of terrorism is the single greatest measure against the people of Cuba. It blocks nearly all international commerce with Cuba directly creating such diary economic circumstances that nearly 20% of the population have have left the country. I ironically bringing here more than 500,000 Latino immigrants, that the current president rails against the SSLT designation also directly harms Americans by impeding cultural, religious, scientific, and student exchanges and the business and job bounties of free commerce between the two countries. When the embargo on food and medicine was lifted, um, the Illinois sold more than $500 million in products in just the first nine months. Finally, let me add that the terrorist designation is almost entirely based on Cuba's hosting Peace talks between the Colombian government and Gorilla Forces, allowing the Cubans to enter the gorillas to enter Cuba for these successful peace talks supposedly amounts to harboring terrorists. What's more, it's Cuba that has suffered the loss of over 3,400 lives from terrorist attacks based from the United States. Designating Cuba's state sponsor of terrorism is absurd and harmful to both Cubans and Americans. I hope entrust that this committee will so find and support this resolution. It, it is right and meet so to do. Thank you. Thank you for your comments. Our next speaker is Dr. Howard Erman. Good morning, uh, chairwoman Rosana Rodriguez, and to the rest of the all people, thank you so much, uh, for bringing up this state sponsor of Terrorism Resolution. Uh, my main pitch is gonna be as a former Assistant Health Commissioner of Chicago, uh, as someone who grew up on the south side, as someone who had polio at age five before the vaccine and was paralyzed. So my perspective is very simple. Uh, the state sponsored terrorism list is an add-on to the slow genocidal blockade that has existed, uh, since 1959 against the people of Cuba, against the government. This is hurting people in the United States, not just the 11 million people on the island of Cuba. Uh, we have hundreds of people right now in Chicago who will lose their foot, their leg, their toes to diabetes because they cannot get a Cuban medicine called Herba Pro B. We have thousands of people in Chicago who have lung cancer whose lives will be shortened, who lives will be much more miserable and painful because they cannot get cx Another medic medication invented by Cuba. We have thousands of people in Chicago, born in Chicago, and not born in some other country who could not read and write above a fifth grade level adult illiteracy as 25th Ward Alderman Byron Ccho Lopez knows who's been working on this for decades, is increasing rapidly in the United States. Go to McDonald's and see if the computer cash register doesn't work and have somebody try to change money or figure out what's going on. So Cuba has the world's largest program in history on adult literacy called You'll see Pudo. Yes, I can, that cannot be imported into the United States. A group of Chicano academics, uh, an activist in New Mexico 20 years ago tried to import the program. It was signed off by the Governor of New Mexico and blocked by the State Department, uh, under Bush two. So we call for the lifting of the blockade completely. We call to support this resolution, to pass this resolution, and for all of us to work together to once and for all, uh, have a free interchange among the Cuban people in government and people in Chicago. Uh, this would also help small businesses, particularly small businesses of Latinos, African American Palestinians, who could then trade, uh, with Cuba. This is not just about big Ag. A lot of people talk about big ag is gonna benefit from bringing down the blockade. It's not just big Ag. Uh, we support small businesses in our community, and we know you do too. Thank you very much. Thank you for your comments. Um, our next speaker is Jeanette Soloman. I want to acknowledge other woman Ruth Cruz for the role. Good morning. My name is Jeanette Solomon. I'm a Palestinian American, and I'm here to speak today about Cuba and Palestine. Two places profoundly shaped by foreign policy decisions, both bound by similar struggles, blockade and survival. I've had the privilege to visit both countries, Palestine, my homeland, where my father and sisters currently reside, and Cuba. Just three months ago, I saw beauty and culture, but also people trying to survive under siege. Daily life made unnecessarily more difficult. I witnessed and experienced the direct human cost of policies. We, the American people, have the power to change. In Cuba, I saw a country held back by an economic stranglehold imposed by the United States for over 60 years. The blockade restricts Cuba's access to essential materials, hygiene products, medical supplies, even insulin and internet equipment. Blockade is the language that speaks in shortages, silence, and slow suffocation. I experienced the power blockage just five minutes into our ar, our arrival at the airport, people stepping out into humid air because there's no electricity, no fuel for generators. Blockhead, I met doctors sharing knowledge freely, giving free healthcare to their mothers, babies, elders, their ingenuity in developing herbal remedies when simple pain meds are unavailable. I met educators and students creating practical technologies from what they had, building renewable energy, energy systems to protect their crops, inventing tools to preserve their land, their water, and their food. Here in Chicago, we could use Cuba's help their cancer research and treatment methods, their diabetes medications, their doctors, and their values. The blockade goes both ways. We've cut off our own access to life saving knowledge. We need them just as much as they need us. In Palestine, particularly in Gaza, the blockade is far more militarized and immediate. It is visible and brutal in the West Bank. A 15 minute drive turns into three hours at checkpoints, humiliation becomes a daily routine. It's not just travel, it's dignity. That's blockaded. This is not a, an abstract policy debate. This is collapse of human rights, a campaign of dehumanization, and we've all seen what it means when people are isolated, not for what they do, but for what they represent. Sovereignty and the right to self-determination. I've seen it in Cuba and I've lived it as a Palestinian. The state sponsors, the state sponsors of terrorism list was meant to identify nations that support acts of international violence. Cuba does not export terror. It exports vaccines, medical brigades, and policy of international cooperation denying Cuba. Access to the global market is being used as revenge and leverage to label Cuba as a threat because it chooses independence over obedience is not just wrong, it is genocidal. Let's name this for what it is. Collective punishment, sanctions target civilians. They block medicine, they create power outages, they cut off education and they leave the most vulnerable, the sick, the young, the elderly to bear the consequences. Thank you for your comments. Um, our last speaker is Caleb Wael. Hey, how's it going? Everybody hear me? We can hear you. Uh, my name is, uh, Caleb Wael. I had the privilege of going on a, uh, delegation to Cuba in May with a couple of the last, uh, speakers. And I guess I want, I hadn't really prepared anything. So I want to, uh, sort of talk conversationally about what you experience in Cuba. So the first thing as an American that I wanna talk about is inconvenience. Uh, so the first way the blockade is gonna affect you is you come into the airport, you're waiting and get your bags checked, and within five minutes there's a power outage. Right? Now, we know that, uh, this is something that happens across Puerto Rico, across, you know, Caribbean nations, right? Uh, as they have grids. Now Cuba has a problem with bringing in material to, uh, fix their grid. They have problems with finishing their homes because concrete can't come in, uh, for, you know, 20 years we heard some stories, right? So the inconvenience, not only of the people, that's one thing, the inconveniences you have or the privilege of being an American, coming there and seeing it for the first time, you're like, okay, so I'm pressing my water through a water bottle that has a virus filter, right? Um, and you think about the Cuban people that don't have access to that, right? Um, the inconvenience of waiting for four hours outside of the tech center to find out our whole group is waiting outside in the heat, and we find out there's only one sim card, uh, inside of this building right now, none of these things are to do with the Cuban people's ingenuity. They've proven that they have, uh, a massive will and creativity and drive to help the American people. The Cuban people have demonstrated that time and time again. Now, when we talk about this as a two-way blockade, we have to think about that, talk about that fact, which is that the Cuban people want to help America. They've demonstrated it, and they wanna help the American people. So then you ask yourself, why are we involved? Or why would we be told that we should have a blockade here? Right? Uh, Cubans are basically the, I I swear, the best neighbor you don't even know yet. Uh, when you go to Cuba under extreme economic duress, they're the most hospitable, warm, and kind people. And we were welcomed into rural communities. We were welcomed into, uh, workers. We watched their mayday parade where people of all walks of life have dignity in the work that they do. Uh, you know, whether it's the broom sweepers that are, that are marching in the mayday parade with their brooms held high, right? So if this blockade is not, uh, helping the American people, it's not helping the people of the US who have a open and happy, you know, uh, compatriot in, you know, uh, making lives better for people and it's not helping the Cuban people either, then who is it for? And I think the answer to that is clearly not us, right? So for the older people in the room, I'm asking you as the ones that represent us, uh, you know, do the right thing here. Um, and a Cuban example of what can happen, right? When you have enough ingenuity to make it happen. Um, and, uh, so yeah, thank you. Uh, how we going? Thank you for your comments. Uh, we don't have any virtual speakers, so there being no further uh, speakers, we conclude the public comment period. Uh, in addition to today's comments, we received two written comments that were sent to our committee and shared with members via email. Uh, these comments relate to item number six on the agenda. Uh, we'll hold the approval of the Rule 45 report until September. Um, so we are going to move into our, uh, first item. Uh, could I ask that our presenters for the 2 1 1 item come to the box? Uh, the next items are votes on matters. We heard committee last week. Uh, item number three A on the agenda is R 20 25 0 0 1 7 5 6 4, which was accepted at our committee meeting on July 22nd, 2025, and was followed by a presentation. Uh, we did not vote, uh, on this item because we didn't have quorum at the time. So I am going to ask to take a vote. Can I get a motion to approve item R 20 25 0 0 1 7 564, elder Elder Ramirez. So moves all those in favor signify by saying aye. Opposed say nay in the opinion of the chair. The ayes have it and I will report this recommendation at the upcoming city council meeting. Item number three B on the agenda is SR 2 2 4 0 0 1 4 4 1 4, which was accepted as substituted at our committee meeting on July 22nd, 2025, and was followed by a presentation. Can I get a motion to approve item SR 20 25 0 0 1, sorry, 0 0 1 4 4 1 4, which was accepted and substituted elder person, ada. So move all those in favor of approving these item signify by saying aye. Aye. Opposed saying nay in the opinion of the chair, the ayes have it. And I will also report this recommendation at the upcoming city council meeting. Uh, so for our first item, we have, um, our presenters here from United Way. Thank you to Jackie Rosa for being here with us. I will ask you to introduce yourself, introduce your team, and then we can go into the presentation. Wonderful. Thank you. Can you hear me all? We Can Hear you. Wonderful. Thank you for having me. My name is Jackie Rosa. I am the Vice President of Strategic Initiatives at United Way of Metro Chicago. It is an honor to be in front of so many older people that are champions for Health and Human Services that understand, um, how vital it is for us to continue to support public services, social services across the city of Chicago because they are vital and lifesaving. So today we're here to talk about, uh, 2 1 1, which is a social service hotline for the city and for Suburban Cook County. We can go to the next slide in front of you all have a deck so you can follow along with us. Um, we're gonna present and then give you all some time to ask questions. So again, Jackie Rosa wanna introduce my team, uh, Richard Ret, who is the executive director of 2 1 1, and then Ethni McIn, who is our director of policy and advocacy that will be presenting with me today. All right, so what is 2 1 1 2? One one really came about, um, during the Pandemic 2 1 1 is a national social service hotline that has existed in the majority of the country. Chicago was one of the last, uh, major cities to receive the 2 1 1 Social Service hotline. And really what happened was that during the pandemic, it became clear to both the city officials and social service human providers that there was not a dedicated line for people to call to be able to access social services in the city of Chicago and suburban Cook County. So as you all know, who have worked, um, for the city and for the for public at large. Uh, as a result, people were calling multiple numbers to be able to receive things as basic as um, you know, face masks and at the beginning of the pandemic, um, sanitizer and there was not a centralized line. So it caused a lot of chaos in terms of where people could go to receive services. So 2 1 1 again is available for residents living in Cook County. That includes the city and it is a 24, uh, 7 365 day a week social service hotline. Alright, so what is 2 1 1 and what is not 2 1 1. So 2 1 1 is not a replacement for 9 8 8 or 9 1 1. It is not a, um, crisis line. It is really an information and referral source. So we help connect people to food, housing, utility, payment assistance, healthcare, transportation, childcare, mental health, disaster information assistance and more. However, this is not a crisis line and if people are calling in crisis, we do a warm handoff and are able to connect them to either 9 1 1 or 9, 8, 8, depending on the situation. It is also, I wanna name, it's not a tool for surveillance, um, evaluation of services or reporting on individuals and agencies. Um, we are very careful with our information and how it is disseminated and the only thing we require people to give in terms of identifying information is their zip code so that we're able to connect them to services in their areas. So not only are we able to connect people to services by calling our line, but people can also go on our website. It's a search function that allows people on their own time to look up our database. Again, with local, state, and federal government and nonprofit services and resources. We also have a live chat and text message for folks that don't feel comfortable calling and that is manned by a live person on the other end. So they're not receiving automated service when they're texting. We also, again, have our live phone line, which I think is the best way to connect the 2 1 1. We're gonna talk a little bit more about our resource navigators, which are full-time staff that are dedicated and trained to be able to provide the best quality information. All right, so now I wanna talk a little bit about the United Way difference. So United Way is the organization that houses 2 1 1 United Way is a longstanding social service funder for the state of Illinois. United Way has been around nationally for almost a hundred years, and we are the largest funder of social services in the state. Meaning that we fund anything from basic needs to what we call our place-based investment, which is our hyper-local work that we do in communities across Chicago, primarily on the south and west sides. So I think this is really important to note because not only is United Way, um, housing the hotline, but we are also the main providers of funding for the organizations that are providing the services. So it's really a holistic approach and we're able to update our database in real time to know what services are available because of our relationships with the organizations providing the services. We also have a 91% client satisfaction rating, meaning that when people receive our services, we send them a survey and 91% have said that they're satisfied with the service we're providing. Our wait times are approximately 29 seconds, let me repeat that. Our wait times are approximately 29 seconds. As many as you know, part of the frustration with receiving services in the first place is calling customer service lines and then being put on hold for hours would only further exacerbates a situation when you're trying to receive help. The average abandonment rate of our calls are 3.8%, which is very low. As well as, like I said before, we have a curated list of 3,500 agencies as well as 10,000 programs in our database system. So it is a very comprehensive database system and we're updating it in real time. And lastly, our resource navigators are all individuals that reside in the Chicago region. They are trauma informed in their training and we often hear from people that call the line the difference was having a live person on the other end that was caring and empathetic and understanding of their needs. So to us, we're really proud of the fact that we've done such an amazing job of training the individuals who are the ones connecting people to services in real time. All right, now I'm gonna turn it over to my colleague Richard LabRat, who is the executive director of 2 1 1. Good morning, can all of you hear me Okay. Thank you for having us today. We are delighted to present the services for 2 1 1 Metro Chicago to all of you. As we wanted to start this part of the presentation. The city of Chicago, as well as Cook County, has access to nine different N one ones. 2 1 1 is Health and Human Services designated in the late nineties. As far as a health and Human service hotline, it is available in 99% of the country. If you have a family member that does not live here and they need assistance, you can simply go to two one one.org, put in their zip code, and it will give you the 800 number of the closest 2 1 1 to them. 3 1 1 is for city municipal services and it is usually only available in the larger cities. 4 1 1 is your information. Line 5 1 1 is your transportation hotline, where individuals that need to know if there are traffic jams or alternate different paths to take that you can call for an automated service that will give you the correct line. Six one one is your telephone repair line. This will work for any telephone provided that you have Landline or cell 7 1 1 is for those individuals that are hard of hearing or who are deaf that require a teletype machine. 8 1 1 is what is known as Miss Dig for those individuals that are needing to flag their yard for cable fire or water 9 1 1. Of course, if we don't know what that is in this room, there may be some issues. Um, but then 9 8 8 is your crisis suicide hotline for those individuals that are in danger of harming themselves or others. 2 1 1 is a part of this matrix really serves as a support network for the community at large and works with each of these hotlines to making sure the individuals are connected appropriately. What a two one one call looks like is figuring out the location first of the individual. How can we best figure out what resources are available to them in our community at large, they will speak with an empathetic resource navigator that will listen to their concerns, whereas more or less of their direct services that are needed, as well as the indirect as well. If they hear screaming children in the background or they hear that there might be food issues, the resource navigator is going to be looking at all resources for that individual. They're not just going to be looking at maybe the root cause, but they're gonna be looking at all services that are encompassed in the individual's needs, the resources, when the call is finished and the referrals are completed, they will get them both by email or by text, depending upon what the individual requires and what is easiest for them. That way not only are they hearing it straight from the resource navigator, but they can also have a copy of the referrals themselves as we talk through this. A referral? Yes. One a little bit closer to your Yes, there You go. Is this better? Yeah, that's better. Sorry about that. Awesome. So the difference between a referral and a call, a referral is when we make a reflection or a referral to an actual program or service in our community. This means that we're finding a program that best matches the needs of the individual, both in their direct as well as indirect relatable services that they're requiring on the phone. The contact is when we pick up the actual individual service. This could be a call, a text, a chat, or it could be a self-service item through our web service. This means that the individual can have any opportunity to speak with our staff or be anonymous in the fact that they just go online to look for services as well. We opened on January 27th, 2023. In that time, we have handled more than 440,000 contacts and within the next month or two, we expect to hit 500,000. On average, we handle anywhere between 19 to 23,000 contacts per month, and this number is increasing. The top needs that we are seeing currently in the 2 1 1 line, which is pretty no different than other two one ones across the country, is housing utility assistance, access to food and income support. One of the other facts about 2 1 1 is really about how it partners in the community. When we first started, the main call that we used to receive was getting housing referrals for the different various, uh, rent assistance services in our community where individuals were waiting anywhere between six to eight hours before their phone call was answered. Two one one stepped in and is now answering the calls for the coordinated entry line, as well as the homelessness prevention calls for the city of Chicago as well as Cook County. Since taking these in January of 2024, we have handled more than 83,000 calls for housing themselves, bringing the call wait times from six to eight hours down to less than 15 minutes per call. The average resident that calls our 2 1 1 services between the ages of 25 to 34 and 75% of the contact that come into our service are from the city of Chicago. What we see as far as the trends, if we can go to the next slide, the bigger items that we are seeing currently, we have seen a 45% above average for employment services, individuals seeking jobs. In the last quarter alone, we received over 1600 requests for employment services themselves for food. One of the innovations that 2 1 1 Metro Chicago did in bringing a partnership with the Greater Chicago Food Depository is making sure that all food pantries are updated in our database every six hours. This means that no individual in the City of Chicago or Cook County should go hungry. There are resources available at any time to making sure that we have all of the updated information. We saw a 27% increase over the last few quarters with more than 1500 individuals requesting food alone in this past quarter. Healthcare is also exceeding our current, uh, records as far as how far we've seen the increases overall with individuals fearing the cuts that are happening with Medicaid. We are looking for more and more ways to partner in the community to help people getting into free clinics, as well as advocating for further services when it comes to their healthcare and income support, where we have seen one of the higher needs as far as the higher increases, more than 1200 individuals have been calling in for income support and assistance when it comes to their current income levels being depleted. Additionally, when it comes to housing where we do the housing lines, we are seeing rapid increases in contacts each quarter with this last quarter having more than 16,000 calls alone regarding to rent housing, affordable housing overall, the successes that we've been able to bring since we came on board is handling more than 430,000 contacts since opening, and this is rapidly increasing as we go forward in our quarters. We have recently received the Inform USA National Accreditation for the next five years. Uh, this is a mark of excellence that is utilized by all two one ones of across the country to making sure that we are working the utmost to help each citizen and our community that we serve. We have acquired the three homelessness prevention contracts with homelessness prevention in the city, coordinated entry in this in the city, as well as the Suburban Cook Homelessness Prevention and coordinated intake for the Suburban Cook area. Additionally, we also have our partnership as mentioned with the Greater Chicago Food Depository, where all 900 food pantries are updated every six hours. And then lastly, 2 1 1. Metro Chicago was instrumental during the flooding in 2023 in helping individuals getting connected with City county services as well as direct connections with the American Red Cross and fema. And it was due to this effort that we recently advocated and were able to secure for the Cook County region $244 million in CDBG disaster relief funding. It was through this partnership that we were recognized as well as making sure to bring to the fold how we could help our community as a whole. We're not done in where we're going right now. We've set up these partnerships to bring quality and efficacy to the individuals that we serve. But as we watch more services being cut and federal funding being depleted, we see the value in even more partnerships in our community that can help with specialized populations. The first being birth to five, we are working on a data consortium in more or less what we've done with Greater Chicago Food Depository and making sure that all services regarding children are updated in the database that we can work in coordination with children's programs here in the city and the county as a direct result of the Cuts and Medicaid. We are looking at Medicaid HBIA services to help those individuals that may need additional services. We are working with the free clinics as well as the FQHCs to look at ways that we can enhance as well as direct calls appropriately when they're both full, as well as when there's, uh, apparent openings. We are also partnering with the city right now in reentry services for those individuals that are system impacted and how best to relay reporting and what we're seeing overall as a service. And then employment services. As we watch more and more different people looking for jobs in our community, we want to have the most up-to-date services regarding employment. We are partnering with a number of agencies to do another project like the Greater Chicago Food Depository, where all those resources are updated daily or weekly. The last item on this is what is called the Community Information Exchange. As we work with multiple agencies in the community, the county has brought together a consortium called the Community Information Exchange, where it is a front door entryway to a closed loop network that would involve health and human services throughout the community. What it would show would both be the what are the individual needs of the client, but would also show the success of the individual services in our community as a whole. 2 1, 1 2, 1 1 is working as a partner with them to help be an intake partner for those individuals that are in need, as well as look at the follow up process to look at efficacy of services overall. The last slide that I'll present on here is our staff and partner testimonials. Brian, who is the first member over on the left, left, has been with us since our our shop opened. He sees the value of 2 1 1 each and every day where he can look at each individual client as a person. He gets to bring empathy and gets to show every day when he goes home, how best he can serve the population as a whole. How can he give back? Kelsey has provided testimonial for us, both for state advocacy as well as multiple advocacy claims where they have been an instrumental partner with Greater Chicago Food Depository and actually getting the word out about the need for food and how we can best utilize services and enhance services in our community overall. And then lastly is Jennifer Hill, our partner with Suburban Cook Entry Point, where we work with them with the homelessness prevention dollars as well as with the coordinated entry for the county. Without these partners, without these individuals that support our services, 2 1 1 wouldn't be here, but more importantly, it's because of our partnership with the City of Chicago. That 2 1 1 is possible in becoming one of the best 2 1 1 services in the country. Thanks, rich. Again, my name is Ethni McIn and I'm the director of policy and advocacy with the United Way of Metro Chicago. Um, as rich laid before you a wealth of data and information about who and how we serve the city of Chicago. I wanna talk for just a minute about, um, how this all works from a funding perspective. Um, our partnership with the city and county is an excellent example of an effective public-private partnership. This is not only is it a an effective example, it's um, a trailblazing example. It's a, it's an innovative example that exists in very few, if perhaps no other place in the country. Um, it's a deeply collaborative relationship that as Jackie pointed out, began during the pandemic where the city and the county and all the social service providers around this, uh, the region came together to, um, to solve the issue, um, of, of people accessing service. Um, our city funding is 70%, the breakdown is 70%, sorry, between public, uh, funding sources. Uh, and that includes the city, the county, and the state. Uh, and this offers operational stability, um, and reliable public funding insurers, uh, trustworthy, consistent services for the public. Um, 30% of our funding is foundation funding and that is a flexible, uh, funding source that allows us to innovate and expand existing pilot programs and enhance our offerings. It allows us to target specialized populations such as seniors, youth, and others. And in fact, we just launched a pilot program with the A A RP to target caregivers. So when people call in and indicate that they are a caregiver of any sort, we are able to access a wealth of services to help, um, support them in their caregiving responsibilities. Foundation funding creates a culture of innovation and allows us to be responsive to the ever evolving needs of our communities. Um, and that public funding, again, it offers a joint branding of services with public funders. It also provides a sense of trust for the public. Next slide. These are just, um, the, the list of foundations that we are, uh, in relationship with and that help fund, uh, 2 1 1 here in Cook County in the city. Next slide. We are absolutely thrilled to, um, come to you today. Um, having just opened last week, our two, our brand new 2 1 1 contact center at the Exchange Chicago. Alright, uh, and it's located in Grand Crossing and it shares a building again, it shares a building with the Exchange Chicago, which brings it jobs to local residents providing training and services. And the 2 1 1 contact center provides 60 local full-time jobs that start at 20 plus dollars per hour. Uh, and we will have an upcoming ribbon cutting, uh, likely in September, uh, when all that gets coordinated. And we would invite any and all of you to join us for that ribbon cutting. Next slide. And so you might be wondering what we need from you. We need you to help us get the word out about 2 1 1 in your communities. No doubt you have people calling your offices every day in need of all of the services that Rich laid out, housing, utility assistance, food, and this is a deeply, um, resourced option for you all to share with your constituents when they call your offices. And we're here to help train your staff. We are happy to come out to your ward offices and train your staff on how best to utilize 2 1 1. Um, we also have a, uh, social media toolkit, the QR code on the slide. We'll take you directly to our recently updated, uh, social media and, uh, communications toolkit. You can download posters and flyers and any of our other materials. You're also able to put in an order with us. We're happy to print those materials for you as well. Um, so those are just a few of the ways that we can work together to get, get the word out about about 2 1 1. And I'll just end by saying that, you know, in this time of confusion and uncertainty around public benefits, it is essential that we have a trusted community resource that can help people know where to turn to get their questions answered and to direct them to available alternate resources and services. The challenges coming from the federal government are designed to create fear. The city's partnership with 2 1 1 Metro Chicago and all the service providers in our database can help alleviate that fear. It is imperative that we all support and continue to strengthen this vital service that serves all the residents of our city. Thank you. We also have data sheets on call volumes in your individual wards, and we're happy to pass those out as best, uh, uh, whatever the best way is to do that. Thank you. Is that the end? Thank you so much for the presentation. I, um, I have to say, um, my staff in the 33rd ward got trained, um, last week and everybody was talking about how helpful it is. So I do encourage you to reach out so that, uh, we can help train your staff. We are also going to host a webinar on this for, uh, all our colleagues, everybody that wants to participate. We're happy to bring you in. Um, I have a question about, uh, federal funding, um, and the impact on the services that you are connecting people to. I see that the top request is housing and everybody on this committee and in council knows that people call our office constantly to be able to be connected with housing. Um, how are you being able to navigate, uh, those requests that we have so little, um, resources for? So part of our partnership with all Chicago, the city of Chicago, as well as the Suburban Cook entry point, allows us to understand how many referrals are available for individual services when it comes to nowadays housing. Most often when you talk about these housing contracts, you're talking about the rental assistance program, you're talking about rapid rehousing, you're talking about transitional housing. All of those different efforts that we have into play are helping us navigate how we can best get individuals to the right service. And due to the fact that the housing hotlines are housed at 2 1 1, they're able to interconnect with our 2 1 1 services when we can't. Let's say you get an individual that can't afford their rent for the month, they maybe have three quarters of it, but they don't have the full amount. 2 1 1 can not only provide the referral for the housing rental assistance programs and things that are there for the direct notion, but can also provide the additional supports, maybe food, maybe there's some legal issues in the house that are causing some, some outrageous funding issues in the household, or maybe there's something that they need to do with their water bill or utility bill that they can't afford. 2 1 1 is not only sitting there to help out with the direct issue, but also help with the ancillary to help offset resources themselves. But our partnerships with all Chicago, the city of Chicago, as well as the suburban cook entry point, all serve to help us see what the picture looks like as we look to the next couple of quarters. We're also gonna be building out a locational map of all services in the city of Chicago and Cook County so that we can see where are the gaps, where are the individual dark areas that we need to be able to fill for the individuals that are in need? How can we best relay information regarding transportation needs? All of those are a core piece of how we work to help offset that. Yeah, then I can just share from the philanthropy side that we're sit at tables with funders from across the city that can help fill the gaps at least temporarily. We know that nonprofit and philanthropy are not the ultimate sustainable solution, but we're able to go to foundations and say, Hey, we're getting an increase in calls for rental assistance. Can your organization fund an organization that is doing rental assistance? Because we know that there's an immediate need right now. So I think that's the other beauty of having it at United Way, that we have relationships with all the funders across the city to be able to say, based on the data, we need you to up your grant making in this specific area. Thank you so much. Um, uh, Sala, I have you listed for questions. Thank you, chair. Um, and thank you to everyone who presented today. Um, I was wondering what is this, uh, um, the, the numbers, the hard numbers for this, uh, funding blend. Uh, what is your operational budget, uh, and what are the dollar amounts that you get from each of the different, uh, government entities? So currently from the city of Chicago, we receive 1.9 million for 2025 from the suburban cook. We receive 1.25 million per year for the next three years. So 1.25 in 20 25, 1 0.25 for 2026 and 1.25 for 2027. We received funding from the state in 2024 in the amount of $750,000. Um, and we expect next year with the current funding structure coming from the state of Illinois to receive anywhere between 125 to $175,000. Over the past four years, the state has invested over a million dollars 2 1 1 service in our area. Over how much? You said? Over a million. Okay. From the state. And we are one of the only, if not the only, um, privately run two on one in the, in the country that receives state funding. Got It. Just for the folks in the room, our funding is coming directly as A-D-F-S-S line item. So DFSS is the agency. Thank you. Also wanna share that the city, um, it's a year to year agreement, whereas with the county, it's a three year multi-year contract. Right. Okay. Just taking some notes down. Um, so that's about $3 million from the public. Um, and then you got 30% from foundations. Um, and which foundations are the ones helping out with funding? I don't think I saw that. We did. Or is that just, is that the private funding? Yes, the partners. Mm-hmm. Okay. Sorry. Great. Um, lost my train of thinking. Um, I think what, uh, kind of just, uh, what, what do you need help with moving forward? I mean, what are some of the challenges that you are experiencing right now? Um, I also know that it's, it's a tricky thing, right? Because you all are managing or trying to help manage the decay that we're seeing in our communities, right? From the federal onslaught, um, and through just unsustainable models of privatization and austerity. Um, and so you all are just being dealt this, this brunt of work. So what are the challenges that you're seeing? How can we be helpful? And then I think a third part is, um, uh, would like to know, you know, is there policy work that you all are engaged in that is being informed by this? Because when I look at these numbers, you know, with the amount of calls that are coming in for housing, right? And housing assistance utility, that should be a glaring call to action, a clarion call to our legislators at all levels of government to say, we need to do something on housing. We need to build affordable housing. We need to lift the ban on rent control, right? We need to do all these things, um, instead of doing nothing. So if you can also speak to that, those efforts on how, um, this work and these numbers inform maybe your other, your other forms of advocacy. Yeah, absolutely. So I'll start and then I'll hand it over to my colleagues, um, specifically ethni with the policy work that we're embarking on. So I would say from you all, really it's supporting the funding and sustaining the funding that's coming from the city of Chicago. Uh, this funding is the funding that goes to pay our navigators. We're, we're paying them 20 plus hour and, and these are entry level jobs and the navigators love their jobs. We have an, a really high retention rate for call centers. Typically call centers, you know, they see a revolving, revolving door of staff. We've had staff with us from the very beginning, which is now going on three years. Um, by being able to open up this call center, we're also contributing to the ecosystem of disinvested communities by hiring locally as well. So I think just continuing to advocate and champion for that sustainable funding from the city is very, very important. Also, as we see cuts coming down the pipeline, we're going to need trained informed staff that is able to deliver that comprehensive information in real time. So if we see a decrease in staffing because of funding cuts, there's going to be an impact in how that information is disseminated into community. Creating a funnel where people are going to, um, become even more, um, challenged in terms in terms of accessing services, which is already a challenge to begin with. So I'll turn it over to Rich and Ethni for the remainder of your questions. I think one of the things that we also would put in front of you is we have, uh, in-depth reporting that we provide out to the community at large. It's interactive, uh, power BI reporting that shows every week an updated claim as far as how are the resources, what types of things are actually happening, which demographics are being affected, what areas of the community are most effective or affected, and then where can we best look at services overall. So the reporting itself, by putting that in front of you, we have it both in city as well as county specific. We also have it zip code specific. And we are now, we have now put together a ward specific. So now we can see what is actually happening by month by day in the individual wards in our community so that we can best look at the services overall, look at needs, unmet needs, the whole bit. But as we go forward, we're not alone. Mm-hmm. What we do, as with our partners, is making sure that we can fill those gaps United Way as the essential key partner this city DFSS, along with the county. With each change that happens with each program affected in our community, the city, the county, the United Way are first to call to say how can we help? Where do we need to put programs and how can we best adjust Anthony, In terms of our policy and advocacy agenda, it is, um, uh, the foundational piece of our policy and advocacy agenda is around economic security. Right. Um, 'cause without economic security, nothing else is possible. Right? Um, we, uh, sit at several tables that are advocating around the earned income tax credit and the child tax credit. We helped establish the first child tax credit here in the state. Uh, with, uh, with our coalition partners. We also have, um, we use the data from 2 1 1 as well as some lagging data from, um, some reports that we also put together. Um, that track how many families o above the PO above the poverty line are still struggling to make ends meet. And those around food and housing and healthcare and our advocacy agenda is, um, again, is undergirded by that e economic security piece. And we also advocate around those other pieces, those other pillars. Um, and we sit at tables with other, with other organizations that are doing that work as well. 'cause we can't do this, we can't do advocacy work alone. I just have a couple more questions. Um, well thank, thank you very much. Um, I think that I, I, um, one, I think this report is great. I'd love a, a virtual option, uh, file of this. Mm-hmm. But I would also, uh, encourage you to send this to all of my colleagues, uh, not just the ones on this committee, but all the aldermen. Um, so that this helps inform, uh, their policy priorities, especially as we're moving into budget season, because I think this is a really good indicator of what we should be focusing our efforts and conversations around. Um, uh, I have a question around immigration. Um, so, you know, of course right now we're seeing this, um, horrendous attack towards our immigrant populations. Um, I see that one of the, um, uh, services or referrals that you offer is under the category of legal, consumer and public safety services. Does those legal services include, um, referrals for immigrant, uh, uh, services and needs? Yes. Okay. What might, might be helpful, um, is maybe if that could be, I, I wonder if it would be helpful if we could break it down to actually specifically say like immigration related services, because I think that can also highlight, um, some of the, the specific need, nuance need of that, uh, individual, um, concern. Um, one other question I had, maybe we can talk about this offline, is just, um, a breakdown of the age and need categories. Like what, like what, what are the specific needs under these? Like if, if 25 to 34-year-old folks are the ones who are self-reporting, what are the specific needs? I imagine that there's a, a difference in needs across the age populations or maybe that's a false assumption. Um, but I'm just curious as to how the different age breakdowns, um, reflect different needs. Could you maybe speak to that? Yes. So part of what we've designed with our reporting, you, you've brought up two different things. First is looking at the actual specific needs outside of the actual blanket need of what you're provided. That report is meant to be just more or less, here's a snapshot. Sure. Yeah. We can do actually go down a bit further down the rabbit hole and show the actual specific services themselves. Secondarily though, the reporting that we have is interactive. That means if you select an age group, you're able to see what needs they're requesting, what is actually happening per that. So not only that, but we also have specific questions around veterans or individuals with children in the home. So you can start seeing maybe what those individual needs are for those specific populations. We've also introduced the system impacted so that we know who, you know, what types of issues are hitting those populations. All of that is interactive on our reports to kind of showcase what you need. And we can alter those reports to making sure that they're admitting your, you're admitting your individual's offices. So if there's a specialized report that you need, it takes less than 10 minutes to build. Excellent. Okay. That's fantastic. Um, I appreciate all of that. I'll do some more homework and tinker around with the system. Thank you very much. Thank you Alderman. I want to acknowledge other woman Gutierrez, uh, who is here. And I also want to acknowledge our interns in the 33rd Ward office who are present here. Sina and Angel, thank you for being here with us and thank you for all the work that you're doing this summer. We deeply appreciate you. Um, I have vice-chair Ramirez Dex for questions. Good morning everyone. Um, forgive me if you guys have talked about this, but I was wondering about, um, multilingual capacity with 2 1 1 and then curious if somebody calls, do they have a, um, a way to look back into the system on like previous calls, how long they've been waiting. I think that that's been sort of like a complaint sometimes that people don't get the follow up. Um, so curious if they have, um, maybe a, a, a certain login that they can refer to. So I'll answer the first question, which is the language accessibility. Um, 25% of our staff are certified in Spanish. We actually have them certified through a local university here to making sure that the individuals not only can speak, but can write and making sure that we have everything appropriate in the system. For those individuals that do not speak English or Spanish as their primary language, we have a third party language line that we can use for those individuals to get them the assistance that they need. Once those goes, once those numbers go over a certain percentage, we'll start looking at certifying more languages inside the center. Um, but we're watching it very closely to making sure that that language is accessibility, is meeting the demand. As far as the contacts that are coming in when it comes to follow ups, what you're asking is if we can go back to take a look at a client that is in our system, and the answer is yes. The database is not shareable outside of the 2 1 1 world. We don't do surveillance. We don't share PI with any individual outside the matrix. However, in the event that an individual calls in and we have their information, we can go back through the referrals that they were provided. When it comes to follow ups, one of the things that we do, each and every call that receives a referral, we are going to ask the client if they would like a call back. So as far as what is the efficacy or the efficiency of the service itself, now that would probably be about 60 to 70% of our overall calls. But I can tell you that the success rates when it comes to follow ups across the country is between 10 and 20%. We're looking at ways to automate that systems that we have better follow up procedures in that endeavor so that we can reach out to more people. Part of the issue is hours and trying to follow up with an individual and getting back with them on their phone, but right now we have anywhere between a 12 to 15% follow up rate in success. Thank you. And um, you know, for our office for instance, like we have direct contact with specific organizations that help support specific needs. Curious if, if there's any support, if people needed transportation. Do you guys give out bus passes or? We do not provide bus passes. Oh, okay. But we are now entering into a partnership with Ford Philanthropy as well as United Way Worldwide. And Lyft. Once, uh, we finished the legal, uh, coordination with that, we will be providing, uh, round trip free rides for those individuals requiring non-emergent health appointments as well as for those individuals going to first time job interviews. Yeah. So that is part of a pilot project that we've worked through with our foundations and helping with that. The mapping that I talked about earlier, where we're looking at services in our community, we're also gonna be looking at how we can enhance that transportation program to go beyond the setup. Amazing. Well, thank you so much. Um, we had to reschedule with you guys, but now I'm aware it's not just for me, it's for my whole staff. And so I made sure I text the staff that we have to be ready for everybody 'cause this is super beneficial. So thank you for all your work. Thank you. And our committee is happy to put together trainings. You can reach out to us, um, for anything that, that you want around 2 1 1 and we can, um, serve as a bridge. Um, I have chair Hadden next. Thank you chair. Um, thank you all for the presentation. Um, Julia, I'm so un like I realize I'm sitting in your seat and you really have to crane your neck to like talk to your mic and, you know, walking a mile in someone else's shoes, just nothing like it. Um, um, thank you guys for this and I know we have, um, time that we're scheduling, um, with the team for, for my office. And, um, one of the things that, um, I'm wondering, one, thank you for these. Um, I would love to see, um, all the wards. I'm just curious and then like the aggregate, and we're working on something in 49 that this is gonna be most helpful in. So I'm looking at the categorization that you guys have for the calls. Do you anticipate maintaining this categorization? The categorization that you see in there is, according to what's called the heirs taxonomy, it is the highest level. So like when you go to a library and you see the different white cards, I'm really showing my age with stating them. But that is the high level we can adjust to down to six levels below. So it's really about adjusting what it is that you would like to see. As far as the center point, we can go as high or as low as you would like each one of these different things. This is more or less the pilot to see what could garner interest and how we could build out more of the facets that would help the individual offices. So the reports themselves are malleable in the fact that we can make adjustments very quickly. Um, and it's really to inform, Good to know. And I, and I ask not, not so much in thinking of that level, but from our office to you guys. So I've got, um, volunteers who are current currently working on, um, uh, they determined it would be really helpful for my office to have a different way to show community resources. Right. So like an asset map, if you will. Yes. Um, we currently have like an interactive Google map where hey, like, you know, it's more like, here are these nonprofit organizations and um, and this is where, you know, this is where you can find them. Um, and so community members have been working for a couple of months to kind of thoughtfully engage with what we've had for a few years and what they think that we need and working on kind of the categories. So we'll do, you know, at a basic level, be an updated map of kind of resources to our area. Um, but, um, we're also working on, um, a needs assessment. We're gonna do a couple canvassing days in August, uh, to go door knocking in a few, um, kind of higher concentration areas in our ward where we know we have more people of a certain age. Right. Or kind of certain economic, um, status. And we are also, um, we're asking questions, um, about things related to federal government cuts. So our broad categories are like, you know, do you have concerns about, um, federal changes related to immigration? Do you have concerns about federal changes related to, um, you know, trans rights and L-G-B-T-Q issues, um, employment services or, or have you had changes related to your employment? Right. Um, food resources, uh, veterans services, um, education, and I think healthcare. Um, but as we are asking those questions and thinking about the tools, it would really be nice to have, um, a template. So that's what I'm thinking of, of what you guys have is like, hey, if you guys have, um, categories like this that you think you're gonna stick with, pretty, pretty much, and like, that's like a standard that we could adapt to. I'm more thinking about how we could adapt the way that we are coding things, right. Um, whether it's, you know, how we want to show resources on our map or how even our staff can talk about and kind of catalog things. So that's where I ask, so 'cause this is helpful to have a frame instead of trying to create a frame. Does that make sense? But we're, we'd be more than happy, we would love to partner on that specifically because we have the full lists from the different levels and we can either go up one for a very specific or go down for others. That's not a problem at all. Awesome. Okay, then we'll, we'll add that to our follow up. I Just wanna share, we have a pretty big database team. We have six full-time people that are consistently looking at our database team that could partner with any of your organizations to, I think it's a great idea to like systematize what you all are doing on the ground to inform our system as well. So that way it's all sort of on the same sort of categories. Yeah, no, that would be really helpful and would also help them, I think as a group of volunteers, they're like, we're trying to figure out the categories and I'm like, there's no wrong answer here. Um, but this is, uh, helpful to have, uh, again, just something that translates across systems. So, um, I think those are, um, I might invite, if it's okay, some of our volunteers then to join us when we set the time for our meeting. That'd be amazing. Thank you. Thanks Chair. Thank You for your questions. Um, next I have Chairman Sik Cho Lopez. Thank you. Thank you Chairwoman. And, um, I appreciate the opportunity to, to discuss this important service in a time of need. I think it is great and definitely our office will reach out to have a, a training with, with the 2 1 1. Um, and, um, a lot of the questions that, that I had, um, I think have been answered one of the questions that I had In terms of the, I know, um, in terms of the funding, 70% is funded by the state and city and the rest is, and county. Do you have a breakdown of kinda what is the contribution of each, um, like a breakdown from the state, county, and city? So the city itself for 2025 is 1.9 million. And then for the county it's 1.25 for the next three years consecutively. And then from the state, uh, we've received just shy of about a million dollars from them over the past three years. Mm-hmm. Thank you. So I, I will, I I'll say, um, it is like a pretty evenly uh, a partnership with everybody's, contributes a similar amount. Um, I think that the, um, I would, I would say that, um, just given the federal cuts and what we're experiencing, right, um, just at the state level, uh, I think a number that we saw, it was a cut of about $168 million for substance abuse programs and another critical, um, services that the state and city need, uh, have, what would have been the, if there's any way to, um, seeing the increase versus last year? I think now we have at least maybe like half the year for this year compared to last year. What, what can you tell us about the, the, I mean, not to assume, but probably like the increase of, um, in service. As I said, you know, judging my word, this was about, uh, an incredible number is about 6,000, almost 6,633 referrals for housing alone. You know, you got like about 13,433 referrals. Those are huge numbers. So in terms of like, and just to quantify, you know, maybe there's a comparison. I think this for last year, if there's a way to, to see how, what, what has been the, the increase versus last year? Yes. Mm-hmm. We keep, uh, very specific data on all of that. When you talk about the overall needs, uh, we not only have it for Cook County, we have it for the state. Um, so 'cause we work very part very closely with 2 1 1 Illinois. When we look at housing, uh, in the Cook County area, specifically, as we look from 2023 to 2024 to 2025, housing itself has seen anywhere between a 30 to 50% increase overall in the referrals that we're providing. This is both attributed to the housing lines that we've taken on as well as the increased need in the community. The second biggest one is really around utilities. Utilities has been a big force in the community lately, um, whereas we've seen the other three, which is food, healthcare, and employment do a massive increase over the past two quarters. This is more related to the federal cuts that we've been watching lately. We know that this is causing a bit of fear amongst the individuals that are calling us as well as many people losing their jobs. All of that data we can categorize by ward, by city, by county, by zip code. So you can see the individual increases overall from an interactive basis as far as any way that you want it. You can hash it by demographic, by veteran status, by age. We can give all that to you so that it's right there in your hands. Thank you. I I think that we will be very helpful in terms of also advocacy. And I appreciate the partnership because, um, as the federal government continues to make cuts in, in very, uh, critical areas, we're seeing like SNAP benefits, uh, many of the things that you mentioned, um, housing, uh, public education, head start programming, um, really concerned that the, the effects that this will have and continue to have in communities like ours that are working class neighborhoods. Um, and I do think it'll be, um, critical. I think we've seen that in many of the responses that we have seen in terms of crisis. Uh, state, county, city must act, uh, together. Um, I think that, um, Chicago in particular, just at the state level for every dollar that we pay the state and we only get 80 cents back. Uh, so that inequity added to the federal cuts, I do think really, um, are devastating. The, the other thing that I see in terms of like extreme weather, you know, and other factors that are really contributed to emergency responses. Um, I don't know if you've seen like, um, um, you know, in terms of what else we can do, um, collectively for advocacy, you know, in terms of coming together, state, county, city, I think there's a need of revenue and I don't know if there's anything out there that maybe your team has been discussed. Uh, no. Alderman, uh, ADA mentioned how we can advocate together. I think a lot of it is at the state level, but I do think that it will be great to partner together to raise attention about the need to have a local response in line of these cuts. Go ahead. I was gonna say absolutely. So we're happy to convene round tables of, of advocacy stakeholders. Um, as Ethni mentioned, we do have our policy and advocacy framework, which is again, um, rooted in economic security. But we're able to cut the data in any way that you all need to be able to support the policy and advocacies that you are trying to move. So again, please see us not only as the resource for 2 1 1, but also as a data resource for the important work that you all are doing. So if you are already meeting in coalition or advocating, um, for any of these critical issue areas, I'm hearing housing a lot. We're happy to come and, and speak on behalf of the data and current trends that we're seeing. I think it's also really important, say this is not stagnant, this is real time data, right? Often a lot of needs assessments and reports, they might be a few years old. We're, this is literally every single day, every minute we can cut the data. So again, please see us as a resource. Happy to convene a table, happy to come to your table and, and share this information. I think the only thing that I would add, there are two pieces that you're referring to. One is around federal benefits. Right now we're watching as federal benefits are a question mark. One of the programs that we are partnering with, with the state is called My Friend Ben. And what this program does is it tells us what state programs an individual may or may not be eligible for by putting in the kind of their income range and everything else. From there, we can then determine why the individual's requesting need. Whereas before, when you're talking about SNAP benefits or Medicaid or other services, we may not know where they fall in that range. This program in partnering with us, will help us look at the overall path of the individual and what we need to do to support them from a local need standpoint. The second piece of what you're talking about is around disasters. Cook County, city of Chicago is not what I would call the disaster city. You know, in the south, in New Orleans, South Carolina, Florida, they see their certain amount of hurricanes and their disasters that have come forward. But taking those examples with the experience that this 2 1 1 has with the management leadership when it comes to disasters, we're able to bring those individual resources that they have seen in the South that can best enhance without bringing federal dollars into play. How we can best supporting services in our community through disasters and using those examples to help us move forward. Um, thank you so much, your women. I think that love to have a follow up. Definitely welcoming, maybe presenting this data in our ward to raise awareness right. About the needs and maybe, you know, using it also for advocacy at the state level. I think it's critical that the state looks at ways to fund these gaps. 'cause the federal cuts are devastating in areas of huge need, like access to food, uh, access to, uh, to housing, public education, uh, but even disaster and emergency responses as we're seen in, in Texas and, and, and the horrific response and what it is to actually, um, take away from emergency services to actually use the funding to terrorize immigrant communities is horrific what we're seeing in our country. And, um, I think this is really a call for action at the state level, um, to really find, uh, re re uh, revenue resources. I think one of the think the quickest, I think is really charging, uh, the surcharge on millionaires that people already voted last year, that 3% surcharge could bring $4.5 billion of desperately needed of revenue for key key services that are needed. So I definitely love, uh, to maybe find a way to present this in a joint effort to the state and county. I think the advocacy is critical and the data you provide, I think an informed policymaker. So I appreciate your, your presentation. Thank you. Thank You. Yeah, the data is, is pretty incredible. I had a point of information before I go to, um, my colleague. Um, when I look at the referrals in the report for 33rd, um, I see that the calls are always a lower number than the referrals. Is this, because when people call, let's say for food, you also figure that they are in need for rental assistance. Okay. So the best way to describe this to you is the calls will always be lower than the referrals with each call 2 1 1 services are mandated by a national approach that we provide anywhere between 2, 2, 4 referrals per call. So that that way the individual isn't just getting blown off, they're not, you know, basically said, well, there is no resources. We're looking through what we have that can help both with their direct and their indirect, but by providing those individual referrals, those individuals can then have the breadth of services available at their fingertips. That's why you see the, the difference. Okay, thank you. I have other woman, mana Hop, penworth next. Thank you. Thank you Chair. Thank you all for coming to the 48th Ward. We really appreciate it. And, and for being here today. Um, along the lines of what, um, elder Ramirez was asking about follow up, and thank you for being data-driven as well. Can you tell me a little bit more about how you report success in helping folks? Like what, what's the best way that you could, um, show us and, and how could we show our neighbors that two on one actually works if you use this service? So as part of the follow up reporting in our system, we actually can see when an individual gets assistance according to the follow-up responses from the individual. So we're reaching out, you know, we've, about 60 to 70% of our calls are going to have referrals. We're going to be asking those individuals so that we can call them back. We're having a 10 to 12, 10 to 17% success rate in getting back with the individual. From there, we're able to show the success of the referrals themselves and whether or not they're satisfied with the call. Each month we produce a 22 page report to the city through DFSS that not only outlines the needs that are happening on the call, where the calls are coming from the demographic breakdown, but there are two pages that are dedicated to the success of the resources themselves. You know, how effective are those referrals to the individual? What is the reason behind the effectiveness behind that referral? It may be that the individual didn't have the right income, there may be barriers to what's going on. So that 22 page report is a map that we do every single month. That helps kind of break down all of that. Thank you. I also appreciate your reports that you shared with us per ward for the last three years. Would it be possible for you to send a year over year report so we can kind of see the trends or is that something that you do through the chair? Yes, That is very simple. We can do that for you. I am glad that data is very simple for you to get. Um, what I appreciate about this report is that you had client demographics in here and included transgender and other, um, because you of course know that, uh, the mayor started Transf Femicide working group and we wrapped up the third of the third of three, um, meetings in the Broadway, armoring Edgewater. And so we had, um, several dozen people there. I think it was the largest group of the three meetings. And, um, I appreciate what you said about, if if you don't have a job, then it's gonna be hard to get everything else. Um, and so that, I just wanna reflect that that was one of the main things that, that folks are really concerned about trans women are, are, um, having difficulty finding jobs. And so, um, and, and also they are, um, having trouble finding city services too. So, um, one idea that came up was, you know, how how is it that we can share this service 2 1 1 and D-D-F-S-S? Like how, how can we do that together? So I look forward to working with you, um, on trying to promote what you do, um, with our ward offices. But one idea that they shared was, you know, go to the people who need the services and oftentimes the community is underground because they don't feel safe. So, but one of the places that they do, uh, find community is a nightlife. So I just put that out there to say that there are a lot of creative ways that we could find, um, ways to promote what you do with our community. Um, and that would be fun. So, um, I also, it's also striking to me that we are talking about how employment is number one, but in your 2 1 1 calls and referrals, it's, it's really housing in, in the 48th ward, there's al almost 2000 calls for housing and it's over 6,000 referrals for housing. So I would like to work with you more on that. Our numbers are very similar to 49th Ward Hans. Um, and, and it's, it's, um, it's very important to me that we, we address this, especially in the 48th ward, Edgewater uptown, where we have a very high number of LGBTQ plus folks living. And we know that, um, uh, you know, there's only 7% of youth in all of the us but there's 40% of them are, are reported, um, to be impacted by housing. So how is it that we can work together because we're talking about, um, our youth, um, who are not finding the city services that are available to them. Right? So that's very frustrating to me and I would like to do better with that, especially since we're in the front lines. Um, and working with you would be really powerful. Um, the other thing I wanted to know, um, I appreciated the language access, um, that you spoke about earlier. Oh, I wanted to know, how is it that in your, um, reporting of success and helping folks, how are you able to reflect on and report on how you're coordinating agencies? Because that was one of the, the things that somebody brought up. It's not just housing, it's usually something else. It's employment. It might be, you know, something with the legal system, you know, how is it that you report on how you're coordinating services or is that something that you do? So we have a couple of different reports. We also have what is called the, uh, secondary need report. So when we make a referral for let say housing, we can also see what the other referrals for the individual were. So we can actually start mapping out when an, in what an individual looks like as they come into the system for their primary and then the alternative needs that are there. We have a database team of about four individuals that work with the individual agencies throughout our community so that we're updating them, we're making sure that we get those individual services into our database. We're also looking at the larger agencies that have consortiums to kind of get in the door to talk to more of their branched agencies as well. So there's a number of ways that we're looking to connecting services, not just with housing, but with others, so that we can see these ancillary effects as well. Terrific. Thank you. Um, I had a question about, you're three years old, is that right? Yeah, three years old. Congratulations. Um, and I'm glad to, again, I'm glad to hear about the certification for language. Can you talk about the demographics of your staff? So right now, about 25% of our staff are Spanish certified. There's a couple, probably say about another 10% that just haven't received the certification yet, but that they, they may be getting that soon. Um, I know that when it comes to calls inside of our center, Spanish is about four to 7% in any given month. And then the other languages, uh, range between 0.5% and 1%. Right now, the two languages that we're watching closely is Polish and Swahili were two of the, the languages most recently The racial breakdown. The racial breakdown inside of our center is, I want to say 60% African American. And then we have a number of individuals, um, Hispanic probably about 20%, and then the other 20% are Caucasian or other. Can Can you talk a little bit about how you train your staff on, of course, anti-discrimination, but particularly on, um, discrimination against trans people? So we have a number of things at our disposal. So as I said in the beginning, we are now informed USA accredited for the next five years a mark of excellence. That's because we incorporate various aspects into our center that we keep to various KPIs and that we have policies accordingly. But more importantly, it's about following the informed USA training. And what the inform USA training really works around is how to be empathetic, how to deal with difficult individuals and how to be non-discriminatory towards any population. And a larger piece of that training really revolves around the LGBT community with various components when it comes to the trans community as well. We also have the Trans Lifeline where it's one of our resources that we can provide warm handoffs for those individuals that are in need. Um, and then we are looking to add more and more LGBT resources to our, our database as a whole. I think one of the things to recognize when you talk about the LGBT community and 2 1 1 is there has always been an openness to adding more and more resources and to enhance the training overall. Not just here in Cook County, but throughout the country. This is something that is deeply impactful to the individuals that are in need. You brought up a very good point when it comes to housing and you look at other populations, the LGBT community, specifically the trans community, is directly affected by a lot of the housing concerns. Now how do we work as a system to moves forward? And that's where 2 1 1 really steps up. We're looking at more and more resources. We look at the training and we look at ways that we can bring in other partners that can help in those concerns. We know that we cannot do it all, but we understand that there are partners that can help us in supplementing that. But part of our training is really around anti-discrimination. It's really around how do we make the LGBT FA family feel as a whole to us. Terrific. And then I know you're, you're only three years old and you're building your staff. Um, can you speak on ways that you might be, um, promoting positions that do come up and we, we wanna continue to fund what you're doing of course, but, um, how is it that you would promote positions to attract trans, trans people to apply? I'll start and then I'll let Jack you finish. I think one of the bigger items that we've run into is really being a part of the, the Exchange Center and kind of partnering with SDI and our current employment approach. But I think more importantly, when we advertise for positions both within our staff as well as for leadership positions, we're looking to cast a wide blanket out to the community so that we're reaching all of these different organizations when we talk about advertising positions, we would also be reaching out to those LGBT specific organizations as a whole in the current community so that that way we're getting all individuals that could be interested, that could bring us even more facets into this. As we start to see our call volume trends change, when we start to see more calls related to specific aspects, we're gonna be looking to change the way that we hire. So trends impact overall how that works, but getting each one of these specialized populations inside of our staff, inside of our database only serve to help people even more. Jackie, what did I miss? Nothing. I just wanna reiterate our commitment to hiring diverse and making sure that we're reflective of the Chicago community. So that's something that we're really proud of. Happy to reach out to you in terms of specific populations and organizations that work to hire individuals like that. But I think that, you know, it's really important again to note that we're committed to that. Also committed to ensuring that people not only are paid well, but they do get really good benefits with our organization as well. So including paid time off in healthcare, which is super important. Looking at the chairwoman right now. Smiling. Perfect. Thank you. Thank you so much for being here and thank you for the work that you do for the city through 2 1 1. Thank you. Uh, other woman Gutierrez, followed by Alderman Yancy, are you still there? Alderman? Yancy, go ahead. Uh, wo Gutierrez? Yes, I am here. Sorry. Okay, we'll come, we'll come to your questions in, in a little bit. Okay. Okay. Thank you. Thank you Chairwoman. Just wanted to ask, uh, with the recent storms that we had last week and the flooding that we experienced in the southwest side, um, 14th ward was one of the wards, uh, impacted as well as 23rd and 13 the most. Just wondering, uh, if you have, um, a report of, uh, constituents that call for, um, assistance for any type of resources, either housing or emergency disaster information or anything like that. Food as well. Just wondering if, if, um, many of our constituents did call 2 1 1, We can take a look at that directly to making sure that we can compare your last month versus this month. As well as look at the specific resources that were referred. All of the deck different taxonomy terms that we use in there can break down how those referrals were made. So we can see where the disaster resources were referred as well. But we can definitely break that down for you. Sure, We'll appreciate that. And also if you have any other resources that you can share with our office so we can, uh, share with the constituents that have been calling our offices as well. 'cause right now, you know, we're preparing um, all of the documents and everything, um, to hopefully they could declare the emergency for them to get reimbursed. But if you have any type of resources that we can share when our constituents call our office, we really appreciate that. Yeah, And I would say definitely have 'em call 2 1 1 to begin with. And again, because we have bilingual services, they're able to have Spanish speakers on the line. Sure. Thank you so much Jackie. And on that, uh, one thing that my office is planning, uh, we have been doing a lot of canvassing out to get people familiar with certain services and we're doing specific 2 1 1 canvases out just to let people know that this is a resource that they can use and I think it's a great way to engage community, uh, knock on doors and offer offer services. Um, they have really great materials that you can use for that. Yeah. Um, so I'm happy to also facilitate, um, that coordination. Yeah. If you can please send any materials with all the services that you have. 'cause I know a lot of our constituents just call 3 1 1 or nine one one. Right. And they don't know yet about the great, um, things that you do and 2 1 1 and the opportunities they have and resources. So if you can share any PDFs so that way we can print 'em out in their offices. Uh, it could be, uh, English and Spanish please. So we can, uh, disseminate. 'cause we also do canvassing and we visit a lot of block parties and stuff this summer and our back to school events. Right. So that way we can share all of that information with our constituents. Exactly. You, you did say that you have a toolkit that We do, and Emily's coming right now with a swag bag for you. There's a QR code that everybody should have on the presentation as well as in your bag. That QR code takes, takes you to our toolkit if there are specific orders. So I know like, um, door knockers, door hangers are very popular. We can print them out to you and bring them to your office. We're doing that with, uh, that's amazing. The chair woman's office. So, uh, we'll make sure to connect before we leave, um, either your constituent service director or your chief of staff and then follow up directly to be able to provide you those materials. Awesome. Thank you so much. Uh, you're next. Aman, are you there? You're my last speaker. Sorry. Yes. I was pushing the button on my phone and it wasn't working. Good lord. Uh, I didn't have a lot to add. I wanted to mention that I've been, uh, a supporter of the Exchange Project and SDI and, uh, they've been so excited about, uh, United Way and the 2 1 1 center coming just amazing workforce development program happening in Greater Grand Crossing, one of those forgotten communities. And to have United Way, um, really commit to hiring local and supporting this initiative, um, just adds to the excitement around the work that you do across the community. So I just wanted to lift that up and say thank you. Thank you, alderman. Are there any other questions? Anybody else? I think that everybody got to ask really great questions. We're so grateful for your work. You're so, we are so grateful for your partnership. Um, I am happy to get any information to my colleagues through the chair, so anything that was asked today, feel free to send it and I will, um, make sure that everybody gets it. And I am also very happy to facilitate any, um, any other coordination to make sure that all our neighbors in the city of Chicago are aware of the service, um, and are aware of all the help that they can get through this line. Uh, thank you so much for being here with us. Thank you. All right. Next on the agenda we have item number five. It's R 2 2 5 0 0 1 7 4 9 9. Introduced by other person, Jesse Fuentes to call on the US Congress, Congress to establish an end date for the Puerto Rico financial oversight of management board and ensure transition to our Puerto Rican fiscal autonomy. Can I get a motion to accept item R 20 25 0 0 1 7 4 9, 9 other percent cast. So move all those in favor, uh, signify by saying aye. Opposed say nay in the opinion of the chair, the ayes have, uh, I would like to pass, um, the mic to Al Fuentes to get us started and introduce our guest. Thank you. Uh, chairwoman, uh, Rosa San Rodriguez Sanchez Aye represent one of the largest Puerto Rican constituencies in the city of Chicago, um, and am unapologetically Puerto Rican. The circumstances that we see in Puerto Rico as it relates to what we call La Junta, uh, the fiscal control board, uh, has caused serious austerity in Puerto Rico and who bear the brunt of the financial crisis are the working families. Uh, we have been working at the congressional level, um, to ensure that we can pass pieces of legislation that do several things that ask for, uh, LA Junta, the fiscal control board to come to an end. Uh, but that, you know, also call for Congress to, um, repeal and close the tax loophole that is causing mass gentrification on the island of Puerto Rico. Today, uh, we have a really good friend of ours, uh, who has done a lot of work, uh, for the Puerto Rican diaspora, uh, who serves as, uh, our advocate and lobbyist in Washington DC So I'm going to turn over, uh, this component of the presentation to Federico. Thank you Fuentes. Thank you Chair Rodriguez Sanchez and members of the committee for the opportunity to speak before you this morning. My name is Federico de Jesus. I'm a senior advisor to Chicago's Puerto Rican cultural Center, and I'm here to urge you to pass all the Fuentes resolution calling on the US Congress to put a mandate to the fiscal control board it imposed on Puerto Rico. You may be wondering why the Chicago City Council should be addressing this issue. There are more reasons than you may think. Allow me to explain. Nine years ago, the American municipal bond market was on the brink. Due to Puerto Rico's debt crisis. Congress passed a law that summer Promesa to save the municipal bond market precisely because of the contagion effect in cities like Chicago and states like Illinois. That is how the Junta ruling over Puerto Rico was born, charged with overseeing a bankruptcy like process for the island's debt. The unelected fiscal board has since controlled Puerto Rico's budget, often overruling its duly elected leaders. The austerity and colonial policies imposed by this board combined with natural and manmade disasters, has caused thousands of Puerto Ricans to move to Chicago and have made the already robust barua community in this town. More vibrant. The Junta installed in the US territory of Puerto Rico brings to light certain inconvenient truths that affect the close to 100,000 Puerto Rican Chicagoans and the rest of the population of this great city. One of those inconvenient truths is that Chicago is losing tax revenues. Federal tax loopholes allow wealthy Chicagoans and other Americans to move to Puerto Rico and stop paying Chicago, Illinois and federal taxes. Under Act 22, these individuals are evading taxes costing Chicago and other US cities desperately needed revenues for roads, schools, and hospitals. While this is happening, colonial gentrification has made it unaffordable for many to remain living in their communities. Many of those displaced have moved right here to Chicagoland The Junta. And by extension the US Congress has allowed this to continue. Congress needs to close the Act 22 loophole as you and this city council called for a resolution passed on January, 2024. Thankfully, congresspersons Delia Ramirez and Chewy Garcia have taken the baton after Luis Guttier has left office and are working tirelessly in Congress to close the Act 22 tax loop poll. We also look forward to the leadership of our friend Senators Durbin and Duckworth. And we know that other leaders such as Governor Pritzker understand why the wealthy need to pay their fair share in taxes just like the rest of us. And speaking of the wealthy, while the fiscal control board in Puerto Rico has paid bond holders vastly more than what they originally paid for working Puerto Ricans children, seniors have suffered under the deep cuts in services island communities depend on some argue that the fiscal control board or FOMB should remain in place until the last major bankruptcy is resolved, prepa the electric utility. Others say that the Junta has defended rate payers and is pushing for the utility to repay as little debt as possible to avoid paying bond holders billions more than they deserve. I agree that the Junta has acted correctly on this score, yet arguing that they should stay is asking Puerto Ricans to choose between continued undemocratic rule or feeding the vultures. This is a false choice. This committee should approve this resolution and call on Congress to put an end date to the Junta ruling in Puerto Rico so it is dissolved in no later than two years. If the preppa debt has not been settled by then, the utility should be placed into regular federal bankruptcy. Continued direct colonial rule is unacceptable. That is why I strongly urge you to pass over Fuentes resolution and urge Congress to put a date certain to end this sad chapter in our shared history. Thank you very much. Thank you so much for your statement. Um, I would like to take a second to acknowledge how important this is for me. Um, I am originally from Puerto Rico. I was born and raised there, um, and I had to leave Puerto Rico because of colonialism. I had to leave Puerto Rico because of austerity. Um, I had to leave Puerto Rico because there was no other choice, and I had to leave Puerto Rico alongside thousands and thousands of people that had to leave Puerto Rico and they didn't want to leave. All of my family is there. I came here alone. And although I have made Chicago my home, and I love it here so much, I miss my family every day. Um, and I miss my country and my nation every day. Um, what we're seeing in Puerto Rico, it's a disaster. We are seeing, um, v uh, taking over our land. We are seeing people being displaced to create resorts to own our natural resources. Um, and it is absolute destruction. It is absolute devastation. Um, we have a nation that is now full of Airbnbs, uh, so that other people can come and enjoy the natural wonders of our nation that we can enjoy as Puerto Ricans. Um, so this this piece of legislation, um, I'm very grateful for. Thank you, Jesse, for introducing this. Um, I think Puerto Ricans deserve to be able to rule over their land. Puerto Ricans should be able to make decisions about their finances without a board that tells them how they're going to use the money, where they're gonna cut, um, how they're gonna cut education so that they can pay vultures. Um, and I I do believe that we need to get rid of Promesa already. This is, Puerto Rico has been colonized for so long. First, um, under the rule of Spain, and now for 127 years under the rule of the United States, we have been victims of imperialism. Um, and Promesa came to be an effort of recolonization over a land that has never been able to be free. Um, so I do ask for your favorable consideration to this item, um, because Puerto Ricans cannot wait any longer. And now I'm going to pass it again to, um, other woman Jesse Fuentes for remarks. Thank you, chairwoman. Look, a lot of folks would ask, well, well, why bother with this resolution when a municipality like Chicago has no authority over a congressional piece of legislation? The reality is, is that we are all interconnected and we must utilize our political and social platforms to apply pressure to the people that behold the office that can make the difference. What we are asking for here today is for the people of Puerto Rico to be able to determine their own future, both in financial status and their ability to determine what gets funded and what does not, and how taxpayer dollars are spent on the island of Puerto Rico, Rico and in status. Puerto Rico is the oldest colonial property in the world with Puerto Ricans living on every continent on this earth. And so, as a representative of, of robust, beautiful Puerto Rican community, I need to ensure that I'm also representing my family's interest. And the reality is, is that people who come from Puerto Rico always dream of the day that they can go back. But if Puerto Rico continues to be under colonial rule with Aster austerity measures that are taking place today, there will be no Puerto Rico to return to. We have corporations and multimillionaires privatizing our beaches. The island of Puerto Rico belongs to the Committee of Natural Resources. It goes to show you what Congress thinks of Puerto Rico. We can no longer continue to allow the reality of Puerto Rico to continue without fiercely advocating and pushing our legislators to do the right thing. Now, I'm extremely lucky to have a congresswoman who lives in the 26th Ward who is seeking to close the tax loop of Puerto Rico. But we know that there is so much more work to do. Ending Promesa is one part, allowing for a true self-determination process for Puerto Ricans is the second. And so I urge my colleagues to support this resolution knowing that this symbolic process today will allow us to continue to advocate in the halls of Congress the way we need to do. So thank you Chairwoman. Thank you. Wo anybody has questions or comments about this item? All right. Uh, can I get a motion to approve item R 20 25 0 0 1, 7, 4, 9, 9. Other person, ADA. So move all those in favor of approving this item. Please say aye. Aye. Opposed, ay nay in the opinion of the chair's, Des have it. And I will report this recommendation at the upcoming city council meeting. Thank you Federico, for joining us today. Um, thank you for taking bold action. Really appreciate it. Yes, absolutely. Um, next on the agenda we have item number six R 20 24 0 0 1 1 0 1 8, introduced by other persons, six Cho Lopez to call the United States to remove Cuba from the state sponsored terrorism list and complete the restoration of travel and trade between our nations. There is a proposed substitute to this item that was circulated. Um, alderman, would you, uh, walk us through the proposed changes? Yeah, thank you so much, chairwoman. And, um, I, um, I first wanna thank you for, for taking on this item. The resolution was, um, uh, introduced, uh, uh, last year. So this substitute simply updates a little bit of the language as now, um, there's an, um, a new, uh, federal administration. So this just simply updates the language, uh, just based on the change of federal administrations. And again, I wanna thank you for taking on this item. Do we have any questions about the changes from members? Can I get a motion to accept the substitute to item R 22 4 0 0 1 1 0 1 8 Elder Fuentes. So move all those in favor to accept, say aye. Opposed say nay in the opinion of the chair. The aye have it. Um, I'm going to pass the mic now to Aldermanic Cho Lopez to get us started and introduce our guests. Thank you. Um, thank you very much, chairwoman. Um, I wanna, um, um, thank, just first share how proud I am of, uh, the city of Chicago on taking on these issues. The resolutions that we, uh, are talking today throughout the health and Human relations Committee certainly should be a, a reason for all of us to be proud of, of, uh, of Chicago and to stand up for constitutional rights and human rights for everyone. And I wanna thank in particular, uh, uh, chairwoman Rosana Rodriguez Sanchez for taking on these important issue, um, or, or, um, or Cuban brothers, sisters and siblings, as we heard in public comment, are important part of, of our city. They have also been, uh, here in medical missions in 2017. Uh, medical doctors came, uh, from Cuba to Chicago to help us in, um, in some of the poorest areas of the city of Chicago medical missions that are here to collaborate as Dr. Howard Erman has shared, uh, that have helped us not only on medical missions here, but across the world, um, they really explored solidarity. They really explored, um, um, health and literacy campaigns that are of mutual benefit, not only to our country, to Cuba for the world. In 2014, thanks to the efforts of the Cuban government and, uh, the Cuban Cuban people that have always been a, um, a people of solidarity and care for one another that prevented a huge outbreak of Ebola worldwide. Thanks to the support and efforts in West Africa, um, here in our own city. I can attest as a former adult educator, when we have had missions not only for medical care, but also to improve our literacy rates. Uh, we had, um, Cuban, um, teachers that came to exchange experiences and how we can improve our leadership rates that are given, um, that we are the richest country in the world that we should have. Our leadership rates are a hundred percent we can be, we really look at Cuba as an example of how they have achieved, um, almost a hundred percent leadership rates that have actually, um, have the highest rates of graduation for doctors that really invest in public education, in healthcare, and many of the basic needs to that any country should have. But really, uh, also in, despite of all the challenges have been an example of solidarity across the world. And here in Chicago, we can attest, and that's what the city council actually voted in 2021 to leave the embargo on the Cuban, uh, on the Cuban people. As these Cuban, uh, uh, as this embargo has created a huge humanitarian crisis that have only have worsening. Uh, when, uh, the tru, the Trump administration decided to add it to the list of a steady sponsors of terrorism since two, two since, since, um, then in the last few years, we have seen a massive exodus of Cuban, uh, residents, one of the largest in all Latin American countries, almost 1.25 million people have left the island because of this, uh, inhumane and, and, uh, um, a a really, really atrocious, uh, embargo enlisting them in the state. Sponsors of terror terrorism have only worsening the already dire conditions. That's why we put this resolution last year calling on attention on city Council. City Council that already voted again to leave the embargo that continues to be in place. But to add, um, insult to injury, this list of state respons of terror is in, is unjust, is unfair, is uncalled for. It doesn't qualify for any of the, um, uh, the criteria that is being used to add Cuba in this list. And it's created tremendous pain and suffering, as you heard from some Cuban and Cuban American residents here in Chicago that are really, um, as the neighbors and the people who are coming missions really, uh, um, to us a reason to have much of solidarity as they're being for us to help us in, um, medical and educational missions. I think throughout the world, they're exporting vaccines to treat even, uh, preventable. Um, and, and, and really prev, um, widespread illnesses like diabetes. We can benefit by mutual collaboration and solidarity that can make both of our countries better off, but a world that is really free of violence and free of despair. So today, I'm, I'm, I'm, I'm proud to introduce people who have been, um, uh, directly involved in, in the, in, in these missions that have visited the, our Chicagoans that have visiting also Cuba and AC can attest, uh, to the work of mutual benefit and collaboration that is really needed in a time like this. So, uh, I want like to introduce the three speakers, uh, Dr. Howard Irman, Michael, uh, Tmore and Margaret in Harbert three, uh, Chicagoans that are example of the different, uh, collaboration that we have had between our city and Cuba. And I'm grateful for their, uh, presence today so that they can inform why this is so important and the dire need right now in the, in, in Cuba and the need for solidarity. I think Chicagoans, I think, um, are the hardest working people in the, in the country and also people that we believe in solidarity and much collaboration to, uh, address the challenges that we had in front of us last global, uh, climate change, the pandemics, the challenges in in, in global health, uh, climate, uh, change, education, and many others. So, um, I'm not sure it may be, uh, Marguerite, you wanna start and then we go down the line. And thank you again, chair women. I'm really proud of being here and I'm very thankful for your leadership. Thank you for inviting me to present my statement today. My name is Marguerite Hoberg and I'm the founder and current executive director of Hothouse, a widely recognized cultural center, which this year is cel celebrating our 39th year of service to the city. Hothouse, among other things, provides many Chicagoans with employment and has contributed substantial tax dollars to the city in the four decades that it's been in operation. I am pleased to also announce we are currently pursuing the development of a new hothouse in Bronzeville and the great Pat Dolls Ward. Among other things, hothouse is one of the nation's premier presenters of Afro-Caribbean and Cuban cultural programming. And for the last 15 years, we've been leading delegations to Cuba twice a year. This program started in 2016 when Hothouse was awarded a grant from the US State Department to build a cultural exchange with artists in Guantanamo. More than 150 people have traveled with hot house in safe and legal trips. Last February when we were, when I was returning from our tour to the Havana Jazz Festival, I was pulled out of line and customs in the Miami Airport and subsequently detained in what I call a black site for more than five hours where I was not told why I was being detained. I was not allowed to make any phone calls or speak with an attorney. My two telephones that I had while traveling were confiscated and private information on the phone was examined and was held by customs and border agents for more than two weeks. Subsequently, my global entry privilege, which I had paid the fee for, was also revoked. I can only surmise since I was never told directly that my detention and harassment was a result of my legal work in Cuba, which brings me to my appeal today. Labeling Cuba as a state sponsor of terror allows uninformed and nefarious actors to label me as a supporter of terrorism instead of a person with no criminal record and a lawful abiding, upstanding citizen of the city of Chicago, where I've contributed greatly as a model citizen. Moreover, as somebody who has traveled to Cuba more than 100 times, who has relatives living in Cuba, who has many projects with friends and colleagues there, and who also has enjoyed an enrichment of my intellectual and spiritual understanding of life by being there. And who remains in awe of the outside contributions that the people of Cuba have made to the world, particularly in fields of international solidarity health and medicine, and scientific and cultural advancement. I can attest that I have never remotely encountered anybody who has any violent tendencies, let alone terrorist proclivities. Contrasting my experience there with a heavily guarded and menacing security forces in the Miami Airport and wi witnessing all sorts of brutalities under the auspices of war on terror, as well as apprehending without cause or due process, black and brown people in the us and the lending of cover and material aid to the genocidal machine in Israel leads me to conclude that the designation of Cuba as a state sponsor of terror has other motives than any based in reality. And for that reason, I encourage all members of the council to pass the resolution to take Cuba off the list. In 2020, I was part of the Broad Coalition who encouraged the council to condemn the embargo of Cuba, a measure that passed the city council unanimously and went on to also pass in the state. While these are largely symbolic measures, the psychological benefits to people who are trying to live without electricity or food is immeasurable. It tells them they are not alone. Let's do that today. Thank you for your time. Hello, uh, I wanna thank y'all for having me here. My name is Michael Tidmore. Um, I have had the opportunity, the chance to go to Cuba a couple of times on an educational tour. And my experience there was just, uh, it was an amazing experience just to see the resilience and, uh, the enthusiasm of the people that have so much peace and love and really wanted to build a bridge and, and build a positive relationship with the people in the United States. I also had the opportunity to host, uh, some doctors, uh, delegation of Cuban doctors that came into the Inglewood community that was focusing on a study on maternal health. And it was well received by the people in Inglewood. It was a lot of information that was imparted, uh, that alderman Byron, he gave a whole list of a lot of the things that anybody that does research and study on what's happened globally, uh, in Cuba and around the world. So I won't run off that list 'cause he did such an elegant job in doing that. But I wanna say this, as Margaret said, and I'm sure my colleague, uh, Dr. Howard is gonna say as well, Cuba does not deserve to be on a list of terrorism. You know, Cuba is a real friendly, friendly nation, a real friendly people. Uh, the political bigot bullet points or talking points that we hear so much about Cuba. We need to look past the smoking mirrors, look past the, all of those bigot points and see the real humanity of the people. See the real humanity of the Cuban, uh, people. It is very important here today. We, at a important point in time with all the global things that's going on around the world now, we have it in our hands. You all have it in y'all hands to be the, the human medicine to help the people of Cuba because this embargo is something that's been really, really hurting to the people. And if we are people of humanity, caring about humanity, we should all do the right thing. Look at ourselves, do a our own personal inventory on what's right, and we would come to the conclusion. I'm very hopeful that we need to stop this embargo on the people of Cuba. Thank you. Thank you very much, uh, to my two colleagues who just spoke and certainly, uh, to chair Rosanna Rodriguez, um, and to Alderman, uh, Byron Citro Lopez. Uh, it's no coincidence that we're talking here a couple minutes, uh, after the resolution about Puerto Rico, uh, as one of the most famous poets in the world, not just in Puerto Rico, lo Rodriguez, that the said Puerto Rico and Cuba, our two wings of the same bird. And the question of energy just to begin with, is crucial in terms of what's happening. Uh, everyday people on the island of Puerto Rico are dying, uh, because of the blackouts in particular diabetics, uh, who I met myself in 2023, uh, as a public health physician, we were invited to go, uh, to one of the world's most incredible projects, uh, not just in the Caribbean, Casa Pueblo in Junta. Uh, we met Puerto Ricans, um, who lived, because I'm sure, as the chair of this committee knows, um, and the other alder from Puerto Rico, uh, Casa Pueblo, uh, has a specific priority to provide solar energy, uh, to diabetics so that they don't lose their insulin. But on other parts of the island, uh, this is what's happened. The same thing now is happening in Cuba. Uh, you don't have Luma, uh, one of the worst of the worst of privatized energy companies who never did anything like this before. Uh, but what you have is the US is tightened the blockade. 45 banks in the same hour that the Trump administration on January 20th this year signed off to put Cuba back on the list of terrorism. 45 banks with one hour cut ties with Cuba. Cuba's infrastructure for its energy is a colonial infrastructure built by the same imperialist country, the United States that continues to occupy Puerto Rico. That infrastructure means there's only seven major power plants that are not connected at all to each other in terms of the flow of oil. Although Cuba, uh, with the help of China and other countries is massively as quickly as it can building, uh, solar power, it can't keep up with the demand. And so, because of the blockade and because of the situation now being worse because of SSOT, uh, Cuba can, has a very difficult time not just to get the fuel to these seven power plants, but to actually get all the different parts that need to be renovated. They're making their own parts as we speak. This is not easy to do at all. Uh, three of us who were here, uh, early today just came back in May, uh, for two weeks. Uh, we were staying a block from the second largest maternal child health, uh, hospital on the island. And even that hospital, that's the number one priority on the island, suffered blackouts every day. Um, so this is not a coincidence. It's not a coincidence that this is directly tied to the true terrorist nation in the world. Uh, the United States and Israel, who as we speak on your phones, you can watch children and adults dying of famine during this meeting. So what we're calling for is very simple. Uh, this blockade and this blockade is being made worse by Cuba's designation. You know, illegally as a state sponsor of terrorism, um, is not just hurting all these countries. It's hurting millions of people in Chicago, cook County, Illinois, and the United States. Uh, as we spoke about earlier, uh, we are gonna have hundreds of people in Chicago, uh, lose one or more limb because of diabetes when they could get this medicine from Cuba. The same thing with lung cancer, the same thing with adult literacy. And we could go on and on down the book. Um, the trade that has to be opened up is not just trade with major capitalist corporations. What's needed is to trade with small companies, both rural and urban, in places like Chicago, uh, in New Mexico and whatever, uh, that are run by African American, Latinos, native Americans. There's been Native American delegations go to Cuba who have offered ways in which to grow food in some of the worst droughts in the world that are happening on the island. Uh, will be taking a delegation, uh, from Mexico, uh, in December, which if anybody here who wants to work on water can come with us so that people can learn how to capture water, because they have these periods that are happening all over the world, including here in Chicago where you have massive droughts followed by Eros, where you have 6, 7, 8 inches of wa of rain in a couple hours. Um, so these methods are extremely important to share. Uh, this is being inhibited, uh, by Cuba being on the SSOT list. So it's in the interest of everyone, and we really, really respect and honor everything that the city council committee is doing to not just pass this, but to develop a mass movement so that this makes it out of this council into the full city council and gets adopted as soon as possible. Thank you very much. Be happy to take any questions. Thank you so much, um, for your comments and presentations. Uh, alderman, ADA, I have you first for question. Hmm. Thank you Madam Chair, and thank you to, uh, all of our, uh, speakers today. I actually wanted to share my own testimony that I, I shared earlier today at our press conference. Um, and I'll just, I'll just read for from that. Um, so I want to thank the Chicago Cubi Coalition, all the community leaders, uh, for all their, their advocacy and work on this issue. Um, to the members of the committee, you know, I'm someone who has seen firsthand the devastating impact of the United States failed policy and a designation of state sponsor of terrorism, uh, on Cuba, and also the embargo blockade. Uh, I've seen firsthand that these policies are harmful and they're deadly. That is why I'm in firm unyielding solidarity with the Cuban people and the movement to end the moral and economic abomination that is impacting, uh, their country. I had the privilege of joining a delegation to Cuba in 2023 to assess the conditions, uh, and, and to interact with various Cuban institutions and conduct normalize and respectful dialogue, uh, with, uh, their leaders. We also brought over 500 pounds of medical equipment and medicine because that is, uh, a deep need. As was mentioned earlier today during my visit, I walked the streets of Havana, spoke with families struggling to access basic necessities, and met with doctors, educators, and public servants doing the best they can with the limited resources they're forced to, uh, work with. I have seen the resilience, compassion, and beauty of the Cuban people, but I have also seen the unnecessary suffering that our country's harmful policies have inflicted upon them. We saw firsthand how our nation's policies have led to shortages of life-saving medications, forced hospitals to operate with outdated equipment, limited Cuba's ability to recover from natural disasters and severely stunted their ability to develop their nation, to build homes, to repair infrastructure, et cetera. So we have to be very clear that these policies are not just a relic of Cold War politics. It is an act of policy of collective punishment and human rights violations that has been repeatedly condemned by the United Nations and rejected by nearly every nation in the world. It's actually also visiting, uh, the United Nations, uh, website. Um, and you can look at a statement that they issued on February 7th, 2025. Uh, the state, uh, statement is United States, uh, experts dismayed by decision to reinstate Cuba as state sponsor of terrorism call for the, uh, lifting of unilateral co uh, co, uh, coercive measure. Um, I want to quote something from this, uh, statement where they say the decision, uh, for, uh, reinstating the state sponsor of terrorism is another act of unilateral coercion that which goes against all United Nations resolutions, stressing the illegality of unilateral coer coercive measures and their serious adverse human rights and humanitarian impact. It also defies the overwhelmingly adopted annual United Nations resolution on the, quote, necessity of ending the economic, commercial and financial embargo imposed by the United States of America against Cuba, and conveys a clear message on the future, uh, United States government's stance on this issue. Um, it goes on to say that, uh, Cuba has reportedly lost, um, about, uh, two two, two hundred and fifty $2 trillion because of the impact of the embargo. Um, so, you know, as an, as a local elected official, I believe that we must raise our voices and call on our federal leaders to act. So I, I call on our congressional delegation, our Senators Durbin Duckworth, um, to raise their voice and use their powers to speak out against the humanitarian crisis that has taken place in Cuba. Uh, Chicago is home to a vibrant and diverse community, including many of those who have ties to Cuba. That is why I was proud to introduce a similar resolution at the Cook County Board of Commissioners. And that is why I will, uh, be voting in the affirmative for this resolution as well. Thank you very much. Thank you Alderman Alderman Lopez, do you have any, anything else you wanna say? No, I just, uh, basically just thanking you and the coalition, the Lavante, uh, for, uh, for Cuba, the Chicago Co, uh, Cuba Coalition, and all the city council members for taking the time to lease in this important resolution. Um, again, even though we voted on the blockade, um, to leave the embargo in Cuba, the blockade continues and it has devastating effects on, uh, Cuban, um, uh, brothers, sisters, and siblings. Um, we also understand that, um, the, uh, the resolution was taken upon the state. And even though it is again, um, not a, a policy that we can affect in the federal level, it really calls attention of the inhumane conditions that are being created by our foreign policies that are creating massive displacement and for immigrants to come here and not only, uh, looking for refuge, but now they are also being terrorized here in our country once again. So this is, uh, a call for us to take the, to take the lease, to take Cuba out of the, uh, lease of, uh, states that, uh, promote terror, but also is a call of action across the state and across the country to elevate the issue of the suffering of, uh, our neighbors, uh, from Cuba who had come and help us in time of need. They were here in 2017 17 medical mission, uh, mission as an adult educator of seeing him coming on educational missions and exchanges that are mutual benefit. So this is a, an, um, a column action. I hope that city council not only takes on on this resolution, but also urge the state of Illinois to follow suits as we did when we, um, call on lifting the embargo and to call attention at the inhuman inhumane treatment of people, not only in Cuba, in Puerto Rico, in Latin America. Uh, that is the reason why many people are migrating to our country because of flee violence and fleeing sanctions, fleeing now, uh, inhumane treatment that put 'em in a, in a really unfair list. They're no terrorists. The Cuban people for generations have exported international solidarity medical missions, education, admissions, and I call on city council and Chicagoans to take on this. These are neighbors that are here also in our city. And as, um, many panelists mentioned, we can have so much, uh, we can do so much good by doing more exchanges, cultural, economic, and otherwise. What we think we cannot do is silent and look the other way when we see so much suffer that can be prevented. And our follow policies at the, as they change, I tell you, will, uh, will prevent people from leaving their homes. As, as you mentioned, chairwoman colonialism is really what is, uh, and violence. The state violence is provoking displacement of massive scales. And today we have an opportunity to take on a moral action and to raise awareness, hopefully also at the state level and at the federal level. This is inhumane, is unfair, and I hope and urge my colleagues to, to, to support this resolution and also to create a massive movement that condemns inhumanity, that condemns violence and genocide everywhere. Today we can take action. Thank you, chairwoman. Uh, thank you Alderman. Si Lopez. Um, I want to add to this conversation as a Puerto Rican, um, who watch people in my country died after Hurricane Maria, who watch my family be without electricity for a whole year in my town of Oma Kao. Um, the hardships that cause lives that we experienced, just because the government of the United States, um, have all this contempt and all of these power that goes unchecked. Um, and we have been seeing this in Cuba for so long. Um, the only thing that we have experienced in Puerto Rico from Cuba is solidarity. And unfortunately, because of our colonial status, when Hurricane Maria, uh, happen, and Puerto Ricans were dying of preventable causes. 'cause in Puerto Rico, nobody died because of the wind. Nobody died because of a flood. In Puerto Rico, people died because they had to drink contaminated water. They died because of lack of electricity after the hurricane. Uh, lack of dialysis, um, lack of insulin. Um, that's why people died in Puerto Rico. And the Cuban doctors wanted to come to Puerto Rico to help, but because of our colonial status, the United States did not allow international aid to reach Puerto Rico. But the United States also did not provide aid for Puerto Rico in a timely manner to preserve lives. So, um, the only thing that we have experienced from Cuba is solidarity. We know that the term terrorism tends to be used very loosely, um, by the government of the United States. And I think that this is a moment where we need to speak up. This is a moment that requires deep solidarity and requires that we get out of the comfort zone, um, of silence, and, and we take a stand, take a position, um, in support of people who are being incredibly oppressed by, uh, US imperialism. So I am a yes on this item. I encourage all my colleagues to support, uh, this resolution. Do I have any other questions or comments? Okay. Yes. Again, I think it, what was really, um, I, I said this earlier, but I just wanna stress it again. The United Nations condemns this because it's illegal. No other place in the world does this to other people except us. Um, the whole world is condemned, our country for doing this to an entire population of people. Um, our nation uses the guise of, uh, fighting for democratic norms when this is a country that is backsliding and democracy itself. Other countries rank higher in democracy than the United States, and they don't do this to other nations. So I think it's just really important that we break the mold that, um, imperialism has allowed us to just feel so comfortable in living with and like normalizing complete destruction and devastation. And as elected officials in the heart of this nation, it's so important that we break the normalization of this, um, plague that we've committed. Uh, that's been happening for over six years. So it's time that we, we put a stop to it. Thank you. And I love that we get to do that in this committee and I'm so grateful for all of you. Um, there be no further question. Can I get a motion to approve item R 2 24 0 0 1 1 0 1 8 as substituted person Fuentes. So move. Um, all those in favor of approving this item, please say, aye. Opposed, say nay in the opinion of the chair. The ayes have it. And I will report this recommendation at the upcoming city council meeting in September with there being no further business before committee. Can I get a motion to adjourn? See, no Jefferson. So ordered the meeting of the Committee on Health and Human Relations is now adjourned.